Quay Holidays Reviews

Name: Quay Holidays
Rating: 4.64

4.6 Rating 201 Reviews

94 %

of reviewers recommend Quay Holidays

4.6

Based on 201 reviews


Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01202683333

Write Your review

Tell us how Quay Holidays made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Quay Holidays 5 star review on 7th December 2019

Anonymous

Quay Holidays 5 star review on 16th May 2019

Fiona Hester

Quay Holidays 5 star review on 18th April 2019

Sonia Waters

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I appreciate the welcome message”

Helpful Report

Posted 4 years ago

“Great service”

Helpful Report

Posted 4 years ago

“Our 5th and 6th holidays already booked for this year, in the fab Dolphin Quays. We have never before returned to the same self catering apartments ... which speaks volumes. Cannot fault the complex and their staff. Quay Holidays admin team have without fail been friendly and efficient.”

Helpful Report

Posted 4 years ago

Thank you for being such a loyal guest Judith! We are delighted that you return year after year. We look forward to welcoming you for your next trip. Best wishes, The Quay Hols Team

Posted 4 years ago

“molly was brilliant she found a few places with in my budget and when i got into the flat free welcome pack bottle off wine etc highly recomended”

Helpful Report

Posted 4 years ago

“Stayed at Dolphin Quay’s accommodation on several occasions. Absolutely fabulous”

Helpful Report

Posted 4 years ago

“Booking the holiday on the phone was easy and the operator answered my queries. Not sure what the apartment will be like, hopefully, clean and as described when we arrive,”

Helpful Report

Posted 4 years ago

Thank you for your 5 star review of our easy booking process! We look forward to welcoming you soon. Best wishes, The Quay Hols Team

Posted 4 years ago

“After a rather confusing online booking with an agent I was contacted by Sue who was extremely helpful. I subsequently rang Quay Holidays & spoke to Amy who again was helpful re may booking & informative with regards to the accommodation.”

Helpful Report

Posted 4 years ago

Thank you for your wonderful review! Super happy Sue and Amy were helpful and informative. We look forward to seeing you soon. Best wishes, The Quay Hols Team.

Posted 4 years ago

“From start to finish so helpful, so professional and so knowledgeable in the Poole area. I would not use anyone else.”

Helpful Report

Posted 4 years ago

Amazing! Thank you for your 5 star review. Our local staff are on-hand until 10pm every evening and they have great knowledge of the Poole and Bournemouth area!

Posted 4 years ago

“Your agent was on the ball late at night they a question”

Helpful Report

Posted 4 years ago

“Fantastic accommodation. So many extras like a PlayStation, variety of games, wide selection of DVD's, extra throws. Possibly the best equipped apartment I have ever stayed in. Communication with Quay Holidays was excellent. Such a bonus they are open til 10pm. Thoroughly recommended.”

Helpful Report

Posted 4 years ago

We love this 5 star review, thank you so much! Super glad that you enjoyed your stay with us. We hope to welcome you back again soon. Best wishes, The Quay Hols Team

Posted 4 years ago

“Very helpful Staff”

Helpful Report

Posted 4 years ago

Thank you for your 5 star review of our staff, we think they are lovely too! Best wishes, The Quay Hols Team

Posted 4 years ago

“Brilliant service i received from amy when i had a question to be ansered and the general experiance was first class”

Helpful Report

Posted 4 years ago

We are delighted Amy was able to help! With our telephone lines being open until 10pm every evening, our staff are able to assist day or night. We look forward to welcoming you soon!

Posted 4 years ago

“Very helpful and professional”

Helpful Report

Posted 4 years ago

“Very efficient and prompt and service excellent”

Helpful Report

Posted 4 years ago

“very helpful staff”

Helpful Report

Posted 4 years ago

“a new destination for us, booking in to a sea front apartment which appears to suit us (my wife uses a wheelchair when out & about). The info (downloaded) for gaining admittance seems complicated, hopefully our 'taxi' driver (daughter) will be a help. V. good info. provided, so far”

Helpful Report

Posted 4 years ago

Thank you for your your lovely review. We are glad you have chosen us for your first visit to Poole! There are lots of ways to gain access to the building that you are staying in, so we have given as much detail as possible on your arrival details. If you have any queries, we would be more than happy to help. Please give us a call on 01202 683333. Best wishes, The Quay Hols Team

Posted 4 years ago

“Having used Quay Holidays for a number of stays now we intend to use them for all our holiday needs in future as the service provided and the staff courtesy are really outstanding.”

Helpful Report

Posted 4 years ago

Thank you for your 5 star outstanding review! We are super glad that you love our service and staff. We look forward to seeing you again soon. Best wishes, The Quay Hols Team

Posted 4 years ago

“Lovely place”

Helpful Report

Posted 4 years ago

“Good website, easy to navigate, great selection of pictures, easy to use.”

Helpful Report

Posted 4 years ago

Thank you for your 5 star review! It's great to know our website is easy to use. Best wishes, The Quay Hols Team

Posted 4 years ago

“Team were really good at dealing with a couple of challenges”

Helpful Report

Posted 4 years ago

Thank you for your review. We are happy our team was able to help! We hope to welcome you back soon. Best wishes, The Quay Hols team

Posted 4 years ago

Quay Holidays is rated 4.6 based on 201 reviews