“First time ordering. Website absolutely truthful. Shoes ordered were in stock , despatched same day , received next day via ( the excellent ) DPD courier. So impressed I ordered another pair of shoes and the service was repeated. Excellent experience.”
“Wanted a particular style of shoe and Q&L had them.
I bought a similar pair recently from a local supplier which I am happy with, and the service I received, so they set the bar. But I must say, the service I have received from Q&L has raised that bar. The turnaround from order to feet was very quick, the website is one of the best, and the complimentary shoes trees were unexpected, but a very nice gift. Thank you . A lot of delivery emails (duplicated) but no big deal. 10/10”
“Quarter & Last are a great online shoe company. The boots came with a free pair of wooden shoe trees, which I was not expecting. Unfortunately the boots just didn't fit correctly, and so were sent back. The returns was dead easy. I will definitely order from Quarter & Last again when there is another pair of shoes or boots I like in stock.”
Posted 1 year ago
Thank you for taking the time to review your experience, Derek. We really appreciate hearing from you.
I am pleased that you were happy with our service. We believe shoe care starts from the day you receive your shoes, which is why we include complimentary shoe trees with every footwear purchase!
I'm sorry that your boots weren't suitable for you on this occasion, but we look forward to welcoming you back online again in the future.
“Excellent service and fabulous packaging to boot. Thank you.”
Posted 1 year ago
Thank you for taking the time to get in touch with us – we really appreciate it.
I’m pleased that you were happy with our service. We believe shoes are an investment and we want our customers to get the most out of their purchase. It’s for that reason we include complimentary shoe trees and shoe care advice as standard within our packaging.
Once you have had a chance to wear your boots, we'd welcome your opinion on them!