Purple Parking Reviews

Name: Purple Parking
Address: 169 Brent Road, Southall, Middlesex
Rating: 1.17

1.2 Rating 6 Reviews

0 %

of reviewers recommend Purple Parking

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Phone:

0845 450 0808

Email:

reservations@purpleparking.com

Location:

169 Brent Road, Southall
Middlesex
UB2 5LE

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Anonymous

Anonymous // 01/01/2019

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“Book in and paid Purple parking, only to find out I was in the wrong carpark the one next door. Having to paid £249 to leave. what can i do , the receipt paper was out of paper. Date 24th Dec. Ticket no 473007 reg WF23 PFJ. Entry 2, Long stay Mr C.F. Heal.”

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Posted 3 months ago

“Disgusting that the "new location" is way outside the terminal. Awful service and we will never use them again. We have used them for years and it has been so convenient. No one cares and no feedback will be given. DO NOT USE THIS SERVICE.”

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Posted 1 year ago

“Booked Purple Parking Meet & Greet at Heathrow. Came back from holiday in January to find clutch and flywheel were shattered - were eventually taken to the car park (ie. pot holed and muddy field). Apparently we must have done this damage before we handed over the car (different to what our garage thought had happened). Trying to discuss this with the parent company (Holiday Extras) who we booked it through was pointless - firstly Purple Parking told us (via Holiday Extras) it happened as they drove our car onto the car park (so we assumed it was at start of our holiday), then the last correspondence stated it was when they drove it into the car park the day of our return (so where had it been for 2 weeks?). We also found the car unlocked. Recently returned from another holiday - this time we booked a taxi to take us to and from the airport - less stress and a lot less cost!! Just remember, the customer has no rights!”

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Posted 4 years ago

“They advertise collection at the airport within 20 mins after you call. I waited 45 minutes. They offer no apology or explanations when they arrive late. Then after arriving 45 mins late then went on a roundabout collection at other terminals. I left the airport at terminal 2, 1 hour after I called. Also they are every inflexible. I had a missed flight and wanted to take my car out and bring it back the next day to catch the missed flight. Was told I would lose everything I paid if I took the car out. I have used them in the past without issue but the last two times have been very bad service. Very poor company. I am told they are under new management. It shows!”

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Posted 5 years ago

“For the third time had a theft from my vehicle. On complaining was told that this was not their problem....appartently them stealing from my car is acceptable behvaiour in their organisation.”

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Posted 6 years ago

“If you feel like waiting for just under two hours after your flight has landed then go with this service! The call centre was rude and hung up the phone when we called twice to see where the bus was. Definitely wouldn't use Purple Parking again!!”

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Posted 7 years ago

Purple Parking is rated 1.2 based on 6 reviews