Pure Luxuries London Reviews

4.9 Rating 5,612 Reviews
100 %
of reviewers recommend Pure Luxuries London
4.9
Based on 5,612 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy

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It was unfortunate I received the wrong item,after a few emails it was sorted out quickly and satisfactory
Helpful Report
The backpack was excellent quality, the straps seem very long, a little difficult to adjust.
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Speedy service and lovely bag. However, take care because the bag can become unbalanced and turn upside down, when on shoulder rather than across the body, spilling the contents!
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Bought for xmas S present. Good quality and service
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Purse is quite decent, the quality is good but the colour was a slight bit dull. But i think its due to the colour i selected. I would definitely recommend buying from here as it's good quality for the price.
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Very pleased with purchase
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Great purchase thanks
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Good quality products- speedy delivery and great price. Ideally would have liked to seen the length of the handle mentioned in description as the photo makes them look longer than they actually are.
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Nice quality product and a reasonable price. Delivery was prompt . Thank you Alan.
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Good quality product. Quick delivery. Will definitely use again
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Excellent product and high quality. Have purchased many items in the past year all of high standard and are much admired. I sometimes have difficulty in the online ordering and perhaps you could look at this aspect. I find it difficult to go back and edit my order and sometimes can’t change it until the end of the buying process
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Really lovely bag, as description. Speedy delivery.
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Fast service, good quality items for price
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Great item and quick delivery
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Specifically looking for 2 x clear photo/ID slots to put photo in. Description said clear but turns out there is a mesh over them so cannot see the photos very clearly - disappointed in this but still a lovely looking purse, well made and good colour so kept it. Also, bought in sale so was even better value.
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Wrong engraving done on the item.
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I bought a lovely leather handbag which I am very pleased with. I previously returned an item as it wasn't what I wanted when I saw it i the flesh and my refund was made straight away, no quibbles.
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Product was delivered timeously and as described. Product was very reasonably priced. Would certainly recommend this company and will be ordering again.
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Nice product and swift service
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My first purchase was faulty, however this was replaced. Immediately. My replacement bag is lovely.
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Pure Luxuries London is rated 4.9 based on 5,612 reviews