Pure Luxuries London Reviews

4.88 Rating 5,324 Reviews
98 %
of reviewers recommend Pure Luxuries London
Merchant Metrics
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.71 out of 5

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Absolutely fantastic in every way! Fast delivery and outstanding quality for the price! Can not recomend enough! Thankyou!
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Excellent quality hand bag, fast efficient delivery
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I bought one of the necklace, it’s so pretty and beautiful. Worth to get it. My husband gave as a gift and it was a wonderful surprise for me.
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I ordered one of the necklace from Pure luxurious It’s so pretty and looks so elegant. My husband gave it as a gift Absolutely a good choice. Worth to get it. It arrived on time Customer service was awesome
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Ordered next day and delivery arrived on time. Only concern royal mail delivery left a very large package in full view at my front door. Luckily I had heard the door but the delivery person had already walked to the gate so had no idea of knowing if I got the package or not. Ordered the stitch shuttle mens holdall. Great quality, a beautiful bag. Its a present for my brother whose style is classic but trendy and I know he will love it.
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I took delivery of my New bag today and have to say I am absolutely thrilled The style and quality of this bag is beyond my Expectations . I cannot recommend these bags enough and have passed on the recommendations to all my friends and family Thank you
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I ordered a holdall that arrived very quickly even though it was close to Christmas. It was lovely but my partner decided he would prefer a different colour. I enquired about an exchange and the response from customer service was immediate, polite and helpful. I was able to send the bag back free of charge and had the replacement within a week. Incredible service and good value, I'm happy to recommend.
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Ordered the Morden black leather purse, extremely happy with my purchase and the quality is outstanding. The delivery was on time and the standard of the packaging was top class. I will definitely purchase again. Thank you Pure Luxuries.
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Bag arrived damaged, shoulder strap was missing and stitching coming undone. Very disappointed in this item. Will not use them again and will not recommend. Luxury it was not!
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I'm absolutely delighted with my order from Pure Luxuries London. It arrived quickly and well-packaged. A query about posting reviews was answered within a couple of hours and helpful advice was given. First-rate service all round.
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Excellent quality, beautifully packaged and frost class service
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I ordered a back for my mother in law as a Christmas present which I received today she will over the moon with the bag. I had a delay with delivery due to Royal Mail, contacted Pure Luxuries and was updated right away and as a gesture of good will refunded my delivery charge. Fantastic customer service will definitely recommend Pure Luxuries. Thanks again.⭐⭐⭐⭐⭐
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Ordered a lovely leather handbag plenty of pockets long strap great price and quick delivery. Thinking of ordering a different style handbag soon. Ordered my husband a new leather wallet hope he likes it sure he will.Thanks again.
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I've had what is supposed to be a 'good quality' leather purse for 18 months, the leather is already splitting and lifting off and the metal clasp and decoration is tarnishing. certainly doesn't look like a luxurious leather any more, waste of money
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So pleased with my cashmere scarf. Perfect colour and a feels so soft and warm. Ordering process was simple and delivery time excellent.
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this company went above and beyond when a necklace purchased through Debenhams arrived broken and debenhams had no more.I contacted Pure Luxuries and they put one aside for me while I returned the first one.I love the necklace and shall most definitely be shopping with Pure Luxuries again!
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I received my purchase today and it was exactly what I was expecting. It will make the perfect gift!
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Dont buy, terrible quality not leather and they don't reply when you want to return
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Love my Pure Luxuries handbag. It’s exactly what I was looking for - excellent quality with the perfect style of a designer bag without the price tag.
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I recently bought a beautiful bag from Pure Luxuries. I couldn't make my mind up between 2 handbags, eventually I ordered one and was delighted with it. It is a very good quality bag, really beautiful leather and well made. Next week is my birthday and my son has just purchased the other bag I loved for me!!! Would highly recommend to family and friends.
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Pure Luxuries London is rated 4.88 based on 5,324 reviews