Pure Cremation Ltd Reviews

Name: Pure Cremation Ltd
Address: Charlton Park Crematorium Charlton Down, Charlton Park Crematorium Charlton Down, Hampshire
Rating: 4.82

4.8 Rating 3,753 Reviews

96 %

of reviewers recommend Pure Cremation Ltd

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Visit Website

Phone:

0800 033 7737

Email:

info@purecremation.co.uk

Location:

Charlton Park Crematorium Charlton Down,
Charlton Park Crematorium Charlton Down
Hampshire
SP11 0TA

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Pure Cremation Ltd 5 star review on 21st January 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very kind, friendly, imformative and professional through out the whole experience”

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Posted 1 month ago

Thank you for taking the time to share your experience, we are delighted with your kind feedback. Best wishes, Pure Cremation Team

Posted 1 month ago

“They dealt with my father in a very professional and sympathetic way and all the people I had to talk to from pure cremation were so nice and polite”

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Posted 1 month ago

Thank you for this lovely review which means so much to the whole team. All the best, Pure Cremation Team

Posted 1 month ago

“From the beginning to the end, Pure Cremation was on track with everything. They were courteous and very respectful. I would highly recommend their services.”

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Posted 1 month ago

Thank you for taking the time to share your experience of our care. It has been a privilege to look after you all. Best wishes, Pure Cremation Team

Posted 1 month ago

“Received an excellent service from start to finish from an excellent team”

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Posted 1 month ago

Thank you for this lovely review, your compliments about our service are greatly appreciated. Kindest regards, Pure Cremation Team

Posted 1 month ago

“I have dealt with Pure Cremation Twice now, and each time I have been given the utmost respect for the siuation. The way everyone is treated is with reall heartfelt care and consideration. I would recommend them to anyone. Thank you.”

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Posted 1 month ago

Thank you for sharing this very moving account of your experience, your recommendations mean the world to us. Best wishes, Pure Cremation Team

Posted 1 month ago

“At every stage of the process, from choosing the plan to carrying out the last tasks Pure Cremation were efficient, helpful, courteous and supportive. I have no hesitation in recommending them to anyone else. Thank you to all the staff I dealt with.”

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Posted 1 month ago

What a wonderful review, thank you for taking the time to share your experience with others. All the best, Pure Cremation Team

Posted 1 month ago

“Great service, also kind and considerate and kept me in touch from beginning to end”

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Posted 1 month ago

Thank you for this lovely review which means so much to the whole team. All the best, Pure Cremation Team

Posted 1 month ago

“You recently looked after my mum, Norma Allan, and from the beginning to the end, I have been met with nothing but good impressions. I was a bit anxious as I’d never used a service such as this and felt without a funeral I wouldn’t be able to draw a line, however on receiving mum’s ashes and Ian explanation of everything and the opportunities available to come over to visit the crematorium and see where mum’s last resting place was. Thank you all so much.”

Helpful Report

Posted 1 month ago

Thank you for taking the time to share your experience. It has been an honour to care for your mum and to support you at this time. Kindest regards, Pure Cremation Team

Posted 1 month ago

“Professional, polite and sympathetic from start to finish. Took all of the stress of organising a funeral away at an incredibly upsetting time. Would highly recommend to everyone.”

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Posted 1 month ago

Thank you for sharing your experience of our care. We know this will help others who may be considering a simpler cremation for a loved one. All the best, Pure Cremation Team

Posted 1 month ago

“Wow in this sad time, Pure Cremation were amazing. Nothing was too much trouble. Lovely staff on the phone. From fetching my mom to delivering her ashes it was seamless. Thank you so very much”

Helpful Report

Posted 1 month ago

We are touched by this feedback, thank you. It was an honour to support you at this time and we are pleased that you felt well-supported. Best wishes, Pure Cremation Team

Posted 1 month ago

“The service was amazing quick and simple and with such care. Would definitely recommend to anyone who wants a dignified send off without the fuss.”

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Posted 1 month ago

These lovely words are greatly appreciated by our caring team, thank you. Best wishes, Pure Cremation Team

Posted 1 month ago

“Pure Cremation, took care of everything for our family and kept us in touch with every step taken. And personally returned the ashes. Excellent Service. Would highly recommend. Thankyou once again.”

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Posted 1 month ago

We are touched to hear that we were able to provide an excellent service during such a sensitive time for your family. Thank you for taking the time to share your experience of our care. All the best, Pure Cremation Team

Posted 1 month ago

“So pleased I used pure cremation., there is so much to think about when someone close to you passes ., pure cremation made it painless easy and simple , every step of the way they contact me you , keep in touch and nothing was too much trouble , highly recommend”

Helpful Report

Posted 1 month ago

We are glad to hear that your experience with Pure Cremation was positive during such a difficult time. Losing someone close to us is never easy, and the practical aspects can feel overwhelming. It’s reassuring to know we were able to offer the support needed at this time. Best wishes, Pure Cremation Team

Posted 1 month ago

“this company continues to send adverts by post even tho the person the letter is addressed to died 8 years ago and has not lived at this address for more than 15 years. we have told them multiple time of this but they just keep sending the letters. this has a devistating effect on his daughter and they just don't seem to care.”

Helpful Report

Posted 1 month ago

Please accept our sincere apologies that you have a mailing from Pure Cremation addressed to the late Mr Bowern. Our mailing campaign uses data provided by an external agency rather than any we have compiled ourselves. However, we are concerned to learn that Mr Bowern’s details have been included. The agency (PDV) also regularly checks its lists against bereavement and probate registers for this important information, we will ask them to look into why this was not picked up during the checks. So that we can ensure that no further correspondence is received, please can you confirm the full address of where the mailing was received including the postcode. You can send this to us at customercare@purecremation.co.uk. We will then be able to ensure that Mr Bowern’s details are removed from the mailing list. If there is anything else we can do in the meantime, please do let us know. Kind regards, Pure Cremation Team

Posted 1 month ago

“Excellent and professional service from the initial call. Was sceptical about this as didn’t know anyone that had used this service but would highly recommend it. Every person we either spoke to or met during our dark days was 100% professional and compassionate. Thank you all.”

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Posted 1 month ago

Thank you for this lovely review which means so much to the whole team. All the best, Pure Cremation Team

Posted 1 month ago

“Excellent service done with care & respect for not only the person that has passed away but to the family also.”

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Posted 1 month ago

Thank you for sharing this moving account, we are so glad that you felt well-supported. Best wishes, Pure Cremation Team

Posted 1 month ago

“Faultless.”

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Posted 1 month ago

Thank you, we are delighted with your feedback. All the best, Pure Cremation Team

Posted 1 month ago

“At all times very patient and courteous staff. The ashes were delivered by a very nice and kind lady.”

Helpful Report

Posted 1 month ago

Thank you for this lovely review. It has been our privilege to look after you all. All the best, Pure Cremation Team

Posted 1 month ago

“Felt all aspects were dealt with sympathetically and professionally”

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Posted 1 month ago

This lovely review summarises everything we aim for, thank you for sharing your personal experience. Best wishes, Pure Cremation Team

Posted 1 month ago

“Pure cremation made the process very easy,and remained professional to the end .”

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Posted 1 month ago

Thank you for taking the time to share this touching feedback with us. Best wishes, Pure Cremation Team

Posted 1 month ago

Pure Cremation Ltd is rated 4.8 based on 3,753 reviews