“I thought it was very informative and useful to know what causes income protection businesses to fail. I found the clawback tracking aspect of the training genius and hope that Shepherds do take all of your advice on board. I also appreciated your ability to speak in layman's terms so that I could take it all in.”
“Really informative workshop which covered wide spectrum of distribution and marketing. Having being involved in many aspects of protection from lead generation, running his own brokerage and collaborating with providers Luke’s knowledge and insight was unparalleled.”
“The Protection Geek training workshop was an eye opener for me. Effective delivery and incredibly valid points into the psychology and mind-set of the customer and the processes and points made help to promote a positive culture within the protection industry. Would highly recommend this workshop to anyone else in the industry looking to change the culture within their the business to promote happier customers, lower clawback's and a level of empathy to the customers situation that I believe the industry is in desperate need of.”
“Luke has been great so far in our training sessions, he has a great way of making the complicated sound simple and also getting to the root cause of any issues you may of been having. His approach has a real focus on the long term development rather than quick fixes. Luke's sessions are full of energy and you can see he puts his all into educating us with everything he knows. What i like the most as you leave the sessions knowing what areas you need to target yourself to improve on and most importantly how to achieve this!”
“I'm and sales consultant at a life insurance broker. After a couple of sessions with Luke it has opened my eyes to the psychology of sales and has really fine tuned my sales process. I have already noticed a increase to the average commission of my sales feel confidant that the business will stick”
“Luke was extremely passionate and very engaging. He has some serious knowledge and experience in the industry which was very beneficial for my own development. He was able to quickly work me out and he put a plan of action in place that we both keep track of.”
“I would highly recommend this workshop to anyone working in sales, whether at the start of your sales career or an established salesperson. I've worked in sales for 10 years now and I learned an incredible amount, most importantly, about the psychology of sales which can be applied to any industry. Luke is very passionate and interactive and is able to keep you fully engaged. His training has now formed part of our induction program for every new salesperson we hire and is worth every penny!”
“As training goes, very good.
In particular engagement. This works both ways. I think it is important not only to ensure people understand but to also gain instant feedback. Q&A sessions I find helpful with this.
I appreciate the personable approach as we all learn at a different pace, and have a different background of knowledge.
Thank you for your help - which goes beyond the job description.”