Promotor Direct LTD - thewheelshop.co.uk Reviews

Name: Promotor Direct LTD - thewheelshop.co.uk
Rating: 4.89

4.9 Rating 380 Reviews

97 %

of reviewers recommend Promotor Direct LTD - thewheelshop.co.uk

Company Reviews

Metrics

Info

4.9

Based on 380 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Phone:

01613025656

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Promotor Direct LTD - thewheelshop.co.uk 1 star review on 23rd May 2023

Rob

Promotor Direct LTD - thewheelshop.co.uk 5 star review on 1st April 2022

ANDY

Promotor Direct LTD - thewheelshop.co.uk 3 star review on 13th April 2021

Roxan

Promotor Direct LTD - thewheelshop.co.uk 5 star review on 6th October 2020

Sandra

Anonymous

Anonymous // 01/01/2019

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“Fantastic service when i messed my order up could not have been more helpful sorting for me. Thank you👍”

Helpful Report

Posted 1 year ago

“Great Service Recommend. Ordered space saver wheel and tool kit for Mercedes GLE300d using a freight forwarder (ForwardVia) as they do not ship to Australia where I was unable to find a suitable supplier. Delivered to ForwardVia within day and delivered to Australia in next week. All items as described. Great service from thewheelshop and freight forwarder.”

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Posted 1 year ago

“Ordered Sunday evening, warned delivery maybe delayed due to issues outside their control. Emailed item backed 8:30 Monday - wheel arrived Tuesday with standard shipping. Happy with wheel and Jack.”

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Posted 1 year ago

“Camilla has been very helpful. Very good and efficient service. I would highly recommend.”

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Posted 1 year ago

“Bought a 19” space saver, Wheel bag and tool kit. The wheel hasn’t been used and the tool kit is mint. Very quick delivery. Would highly recommend 👍🏻👍🏻👍🏻👍🏻.”

Helpful Report

Posted 1 year ago

“Good price ordered on Friday evening 6th Jan delivered Monday 9th Jan just before noon brilliant service.”

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Posted 1 year ago

“Great service, good price quality product and fast delivery.”

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Posted 1 year ago

“Excellent service all round, ordered Saturday afternoon and was delivered by Tuesday afternoon. Haven't had chance to try wheel on yet but hopefully everything should be ok”

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Posted 1 year ago

“As advertised space saver, excellent service arrived 2 days many thanks.”

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Posted 1 year ago

“Excellent service. Delivered in two days. Great price, highly recommended.”

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Posted 1 year ago

“The service has been excellent. Price with tool kit was good and Wheel arrived exactly on time. Well packaged and queries all answered professionally. Would have no hesitation recommending.”

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Posted 1 year ago

“Excellent Service Received Within 2 Days Will Recommend To Friend's”

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Posted 1 year ago

“Amazing Company and fantastic service order arrived very quickly all brand new and carefully packaged. Well done The Wheel Shop - from my experience I would say buy with confidence from this Company”

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Posted 1 year ago

“Happy customer. Good service, good equipment, good wheels, good tires, and a very good price. Highly recommend the shop.”

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Posted 1 year ago

“Excellent service ordered one day arrived next morning, would highly recommend.”

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Posted 1 year ago

“What a team! From the the lady who took the phone call, she was courteous, patient & effecient, in setting up the order, to delivery, the service was prompt, arriving the next day, well packaged, even the delivery man was kind & courteous, the wheel fits perfectly in the space in the car, the quality of the wheel is well worth the cost, arriving balanced & ready for use. very impressed, I will have no hesitation in recommending The Wheel Shop to others. Thank You.”

Helpful Report

Posted 1 year ago

“Excellent customer service. Found the right wheel for me and tools to change the wheel . The price was very good , my local garage wanted more than double that I paid The Wheelshop . So very pleased, thanks to all at The Wheelshop.”

Helpful Report

Posted 1 year ago

“Like many similar new cars, my Jaguar I-pace came without a spare wheel. I was planning an overland trip with it to south Italy from Malta and started getting anxious about the lack of a spare wheel on top of my range anxiety! I checked with the local Jaguar agent that I had bought the car from and they quoted some hundreds of euros and 2 to 3 months delivery! In came Promotor to the rescue. 30% of the price and immediate delivery! Only difference that i can see is that it is not labelled jaguar, and does not come with a jaguar carry bag. Great job to all, but a special mention to Justyna in Customer Care who was always immediate with her replies and attention! Well done all. And now I hope that this is a waste of money, and I will NEVER use the wheel I bought! :) PS, importing from UK to the EU after Brexit is a pain and obviously more complicated with VAT and Import duties etc, but once again, Promotor helped with getting me a UK VAT refund after I paid my VAT in Malta. Good job once again :)”

Helpful Report

Posted 1 year ago

“Checked on website first then phoned just to be sure I had the correct product, great customer service and so simple to order . Placed order Monday morning delivered 1pm on Wednesday wheel is in perfect condition highly recommended.”

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Posted 1 year ago

“Great product, Free and Quick delivery. Perfect”

Helpful Report

Posted 1 year ago

Promotor Direct LTD - thewheelshop.co.uk is rated 4.9 based on 380 reviews