Promain UK Limited Reviews

4.8 Rating 2,322 Reviews
96 %
of reviewers recommend Promain UK Limited
4.8
Based on 2,322 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Promain UK Limited Reviews

About Promain UK Limited:

The UK's Largest Industrial Paints and Coatings Distributor

With over 35 years of experience Promain Paints are the UK's largest supplier of industrial paint coatings from Rust-Oleum, Sika, PPG Sigma, Coo-Var, Bollom, Teknos, Nullifire, Tensid, Remmers, Centrecoat, Bedec, Classidur, Owatrol, Keim, Selemix, FLAG, Zinga, Hempel, Mapei, Protecta-kote, Teamac, Jotun, Sherwin Williams, Solignum, Zinsser, Tor Coatings, Blackfriar, Osmo, Bradite, Indasa, etc.

Promain are able to offer a colour matching service for many paints from our range of over 35,000 colours, please call our sales team for further information 01462 421333.

Visit Website

Phone:

01462421333

Email:

orders@promain.co.uk

Location:

Promain House, Pierson Court, Knowl Piece,
Hitchin
Hertfordshire
SG4 0TY

Write Your review

Tell us how Promain UK Limited made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
very quick delivery , product can only be reviewed after being in use for a while,
Helpful Report
Posted 4 years ago
Good service from Promain but the delivery company was not so great in this instance.
Helpful Report
Posted 4 years ago
Ordering process easy. Smaller items delivered next day. No indication given of expected delivery of larger items. Arrived home one evening about a week later to find a pallet of paint sitting in driveway. Would have given 5 stars if delivery communication had been better.
Helpful Report
Posted 4 years ago
Good product and has made our front door look brand new again.
Helpful Report
Posted 5 years ago
Service good. Delivery well packed and undamaged. Not used product yet so cannot conmment
Helpful Report
Posted 5 years ago
Fast delivery for my order. Quality product for the cost. I would recommend promain
Helpful Report
Posted 5 years ago
good advice line and colour as shown on website
Helpful Report
Posted 5 years ago
I haven't tried the paint yet so I can't comment on that. FedEx could not find the address so the paint was returned to their depot which is less than 100 metres away. I had to visit the depot to collect my packages. Very poor service from FedEx.
Helpful Report
Posted 5 years ago
Ordered on line bit of a problem page kept changing however problem cleared date of delivery arrived and goods arrived as promised not used paint yet so can't comment
Helpful Report
Posted 5 years ago
Good friendly fast efficient service from all of the 3 people I spoke to and the guy in the warehouse when I collected,
Helpful Report
Posted 5 years ago
Good product knowledgeable staff able to offer advice.
Helpful Report
Posted 5 years ago
The representative came and specified Keim primers and paint for a problem wall, and sent some samples, this part of the service worked wonderfully well and the paint so far has performed excellently (4 months on the wall so far). Samples are generous and provided for the cost of postage. There were some difficulties with the ordering sytem, once an order did not arrive, once wrong info was given by the office and once the wrong colour was sent. However if you persist, the paint and technical knowledge available in the company are excellent and I would recommend the paint where high performance is required.
Helpful Report
Posted 5 years ago
I found it difficult to find a primer and top coat for aluminium window frames. Those from Rust Oleum looked like they might do the job. Have no reason to think otherwise.
Helpful Report
Posted 5 years ago
I purchased some road marking stencils for parking bay numbers, but sadly they were not used. The existing numbering had been carried out with Hot Thermoplastic paint and by hand, I was unable to remove what was left of it and could not use the stencils directly over them as it would result in a mess.
Helpful Report
Posted 5 years ago
A very good service
Helpful Report
Posted 5 years ago
The two items ordered were delivered directly from Owatrol, a partner company a few days later. I notice differences in pricing and quantities quoted on the websites of the two companies. I'll make other orders from either company very soon because the vast choice of high quality products is exceptional.
Helpful Report
Posted 5 years ago
Shipping advice note indicated a 20Kilo weight for a 5Ltr can of paint, for no obvious reason. This caused some handling concerns.
Helpful Report
Posted 5 years ago
Paint arrived timely, its on the cladding and gutters, bonded well
Helpful Report
Posted 5 years ago
Service fine - arrived as promised. Word of warning - Can leaking from lid on arrival. Only slightly but could have been much worse.
Helpful Report
Posted 5 years ago
Excellent next day service
Helpful Report
Posted 5 years ago
Promain UK Limited is rated 4.8 based on 2,322 reviews