Professional Insurance Agents Reviews

Name: Professional Insurance Agents
Address: Lion Works Sidley Road, Lion Works Sidley Road, East Sussex
Rating: 4.77

4.8 Rating 373 Reviews

100 %

of reviewers recommend Professional Insurance Agents

Company Reviews

Metrics

Info

4.8

Based on 373 reviews


Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Professional Insurance Agents:

Insurance broker selling both offline and online insurance policies.

Visit Website

Phone:

01323 648000

Email:

ellie@professionalinsuranceagents.co.uk

Location:

Lion Works Sidley Road,
Lion Works Sidley Road
East Sussex
BN227HB

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Anonymous

Anonymous // 01/01/2019

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“Very efficient service. Very good value for money. Highly recommend.”

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Posted 3 weeks ago

“Sophie Gibson sets the standards by which customer service is measured. She is reliable, responsive, professional, courteous and knowledgeable. Houssam Halabi, Phad CEO,HIND COMMSULTING. UK LTD”

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Posted 3 weeks ago

“Always give timely reminders and helpful on the phone and via email”

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Posted 3 months ago

“very easy to decide and arrange. thank you”

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Posted 3 months ago

“Easy to follow instructions, renewed my policy very quickly. Many thanks.”

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Posted 7 months ago

“All agents were super helpful, knowledgeable and efficient Kelly Ewing (might be spelt wrong - apologies) and Roxanne. Pleasure to deal with both of them !”

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Posted 8 months ago

“We have used Professional Insurance Agents for many successive years, the service advice and value they have consistently provided has been quite superb and we highly recommend them. Terence Booth Business Partner at Ashcourt Lettings Nottingam.”

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Posted 1 year ago

“Would be useful if they made it clear that legal cover quotes will be given BEFORE you actually pay, despite not being able to get to the quote figure until you click on BUY NOW for the PII cover via their online quote system”

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Posted 1 year ago

“Thanks for easy process”

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Posted 1 year ago

“The renewal system works well. I like the authentication required.”

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Posted 1 year ago

“Very easy process to renew insurance.”

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Posted 2 years ago

“I have used Professional Insurance Agents for several years now. I found them competitive and easy to organise. I am very happy with their service”

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Posted 2 years ago

“Secure site is not functioning correctly. Had to try 3 different devices before being able to pay. Warnings appeared that security certificates were out of date. Payment site did not accept saved details from secure android payment card.”

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Posted 2 years ago

“Always a pleasure to deal with the PIA team. They are efficient, thorough and knowledgeable; and courteous too!”

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Posted 2 years ago

“Great support through covid”

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Posted 2 years ago

“The agents are all helpful and polite but I only want to purchase run off which seems impossible to do and continues to be at the same price each year as when I was working even though I haven’t worked for some years. I feel I am stuck.”

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Posted 2 years ago

Hello Linda, Thank you for your feedback. With regards to run off insurance, usually we would expect premiums to reduce year on year after the first year of run off providing that insurers are not at their minimum premiums. I have reviewed your file and it appears that at your last renewal we did push back on insurers to see if there would be any reduction available but they confirmed that the premium you have paid is their minimum premium on this occasion. I hope this clarifies but if you would like to discuss this further, please do not hesitate to contact the office on 01323 648000 and a member of the team would be happy to assist you further. Kind Regards, Roxanne

Posted 2 years ago

“Lucy has been particularly helpful, nothing was too much hassle and she did a fantastic job. She is an absolute credit to your team!”

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Posted 3 years ago

“Always helpful and extremely professional means i don't need to look elsewhere for cover”

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Posted 3 years ago

“Been with these guys for about 7 years. They are very competitive and have different coverage options to suit your business model. They have a fantastic reminder process for renewals and payment / document process is slick too. Very recommended”

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Posted 3 years ago

“We do our corporate insurance with PIA, the whole team are very good and proactive.”

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Posted 3 years ago

Professional Insurance Agents is rated 4.8 based on 373 reviews