This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
How would you rate
"We've been a loyal customer of POD Worldwide for around five years. The service started out very good and then quickly went into decline and hasn't recovered. We have been flagging the same issues for four years (and even suggested potential solutions) but it is clear it falls on deaf ears. Print errors, trim errors, slow turnaround, slow to respond and correct issues are all pretty much par for the course. If you've got a one-off job, by all means, try them - you may get lucky - but if you are looking for a long-term print partner, I would have to say, look elsewhere."
"In my experience, I received poor proofs, had very very poor customer liaison, unresponsive, poor quality control, delays and lack of information blamed on "technical problems". Account managers do not follow through with scheduling managers and production managers. My advice is to avoid this company at all costs. Pay a little bit more for an more professional service somewhere else."
"Unfortunately, the company is run very poorly by a circus act of so-called management. If you want a company with a senior management team who know what they're doing; look somewhere else. Book quality is below average, turnaround times may as well be 'maybe you'll get your books, maybe you won't' and the information on their website is completely outdated/misleading.
Print-on-demand... not sure the name is entirely fitting."
"Sadly, they now routinely print essentially an 'advert' for themselves onto the last page of the printed book. When I flagged this up, the answer was that it's mentioned in the small-print (my last two books didn't contain this, so I didn't read the small-print again). Looks very unprofessional with that printed on the last page!"
"ALWAYS HELPFUL WITH ADVICE. TOTALLY PROFESSIONAL. DELIVERS ON TIME AT A COMPETITIVE COST."
"Good quality and fast. Easy to get an on-line quotation. Helpful when answering the phone. However they used over-large cardboard boxes that were not strong enough to contain the weight and so could not survive delivery by DPD. These were also difficult for me to even pick up."
Great to hear your book was of a great quality, we pride our selves on producing high quality products at good speed. We are looking into your packing issue with our dispatch department; to ensure it doesn't ever happen again. Many thanks for your business and reviewing your book print with Printondemand-worldwide.
Posted 1 year ago