Printer Basics Reviews

Name: Printer Basics
Rating: 4.72

4.7 Rating 2,516 Reviews

95 %

of reviewers recommend Printer Basics

Company Reviews

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Metrics

4.7

Based on 2,516 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

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Printer Basics 5 star review on 25th December 2018

Paul Wood

Printer Basics 5 star review on 3rd December 2016

Jimi Kent

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Have used this Company`s products on a number of occasions and have always been very well satisfied with their excellent quality inks and their prompt efficient and excellent value service.”

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Posted 3 years ago

“Good service”

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Posted 3 years ago

“creat support”

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Posted 3 years ago

“Good prices and excellent delivery”

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Posted 3 years ago

“Excellent Quality of products and promised delivery service”

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Posted 3 years ago

“I buy 'Picture Expert' remanufactured printer cartridges from Printer Basics. The service is excellent and the quality good, but the increase in price (for 4 cartridges) from £6.97 in December 2019 to £19.89 in July 2020 seems excessive.”

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Posted 3 years ago

Thank you for your review regarding the price increase of your compatible cartridges. Please allow me to explain the reason behind the movement in price. The majority of our compatible cartridges are purchased from China As a result of the Corona Virus in Europe, the collection of empty cartridges, the main component used in manufacturing, has been severely impacted. The cost of empty cartridges in China have therefore increased by 40%. Labour costs in China have also increased, as the availability of factory workers has been impacted by lockdowns and restriction of movement after Chinese New Year. In addition to the above, we have received a 5% increase in postal costs with effect from February 1st. If you take these price increases and currency fluctuations into account, you will see that we have not passed all of them on to our customers. I am sure that once retail and supply chains revert to normal, that price increases in most consumer goods purchased from China will be similar to those that you have experienced with your cartridges. I hope that the above explanation will satisfy you, and you are reassured that we are tryng to maintain the best prices and quality for our customers. Should you require any further information please feel free to contact us KInd regards, George

Posted 3 years ago

“I had issues with cartridges that should have been compatable with my printer. I contacted Printer Basics who replied immediately and made some suggestions. These proved not to work and I receied and immediate full refund. I then purchased the HP cartridges needed and these arrived the following day. I can't fault the service and recommend Printer Basics.”

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Posted 3 years ago

“Fast delivery. Great product.”

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Posted 3 years ago

“I can't thank your staff sufficiently for the help I was given, as a novice I ordered the incorrect ink cartridges recently and did not know the system of returning them. The staff went through the system and informed me of the correct ones to order. The new ones I ordered arrived in 4 days, the incorrect cartridges were returned and the refund was in my account within a week. If anyone can beat that good luck to them. Again thanks to all concerned. Donald Taylor”

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Posted 3 years ago

“Easy to find ink for a particular printer”

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Posted 3 years ago

“Very good servise. Delivered has promised. Good price. All as promised. THANK YOU”

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Posted 3 years ago

“I am a regular customer and have never yet experienced any problems with their products or deliveries.”

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Posted 3 years ago

“Well packaged and inks that work when chipped”

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Posted 3 years ago

“I LOVE PRINTER BASICS RELIABLE GOOD PRODUCTS AND GREAT SERVICE THANK YOU A LONG-STANDING CUSTOMER JANET”

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Posted 3 years ago

“Good product range, sensible prices and prompt service. I have used Printer Basics on several occasions and find their cartridges very good and quite long lasting.”