Printer Basics Reviews

4.74 Rating 1,824 Reviews
95% of reviewers recommend Printer Basics

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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
Postal Service
delivery methods
Within 5 Days
average delivery time
97%
on-time delivery
100%
accurate and undamaged orders
Customer Service
Email
communication channels
"Overall good service and quality product."
Helpful Report
Posted 11 hours ago
Visit Website
"Swift delivery. Good information."
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Posted 14 hours ago
"The printer ink supplied worked well immediately and is good quality"
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Posted 18 hours ago
"The ink arrived promptly so good service there. Sadly having loaded both cartridges my HP Desktop 2600 refuses to function. All I can assume is that HP technology does not allow none genuine products."
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Posted 19 hours ago
Dear Mr Collins,

Thank you for your review.

I am sorry that you have experienced a problem with Picture Expert CH563E / CH564E (301XL) ordered from ourselves. We offer a 100% satisfaction guarantee on all our products and want all of our customers to be totally satisfied with every part of our service.

In order to resolve the issue you have experienced, please would you call our Customer Service Team on 020 8174 0099 and quote the order number shown above.

Alternatively please provide a preferred contact telephone number and convenient time, so one of our team can call you back.

Kindest Regards,

Hannah
Posted 17 hours ago
"Yes works fine"
Helpful Report
Posted 19 hours ago
"Actually this review is to point up the fact that Printer Basics doesn't have a recycling policy built into their service. I think the time is gone when companies do not take responsibility for their plastic and recycling. And toner is an obvious candidate. PB should send out a recycling solution (e.g. return label) with every cartridge so the user can send their spent plastic toner to whichever company PB partners with for this purpose. If nothing else it would be good publicity. And if extra paper is thought wasteful, put a big button on your website that directs customers how to do it."
Helpful Report
Posted 19 hours ago
Dear John,

Thank you for your review.

UK retailers must provide a process which allows all customers the opportunity to recycle their old items free of charge, on a like-for-like basis. Therefore, if you are purchasing a new ink or toner cartridge, we do offer the opportunity to recycle your old, unwanted or used ones for free.

I can arrange for a recycling bag to be sent to you in the post to enable you to forward your old ink or toner cartridge to us so that we can send it for recycling. If this is something that you would like me to do then please get in touch on 020 8174 0099.

Waste electrical and electronic equipment is collected at local council recycling centers and at some retailers. They are no longer generally collected from the kerbside. This is to prevent items that need to be disposed of safely not ending up in landfill. Where hazardous substances will leak out and cause soil and water contamination, harming wildlife and even human health.

To locate a local council recycling centre closest to you, please use this link: https://www.recyclenow.com/local-recycling

To remind you of which items can be recycled, all products are now marked with a crossed-out wheelie bin symbol.

Please recycle all products that bear this symbol.
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Should you need to, please do not hesitate to contact us further.

Kind regards,

Hannah
Posted 16 hours ago
"Competitive price with prompt delivery."
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Posted 1 day ago
"Always good service"
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Posted 1 day ago
"Always great prices and super quick delivery. Highly recommend."
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Posted 1 day ago
"Easy to order and arrived quickly - Print quality good"
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Posted 2 days ago
"Decent products, good value and prompt service."
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Posted 2 days ago
"great prices and service"
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Posted 2 days ago
"Can't fault. Will definitely use again."
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Posted 2 days ago
"Can't fault Printer Basics, always very efficient, products are very competitively priced and quick delivery as well, perfect!"
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Posted 4 days ago
"Always had good service thank you"
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Posted 5 days ago
"Good products, good service"
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Posted 5 days ago
"Cartridge works perfectly and arrived promtly, very happy with the service."
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Posted 6 days ago
"Hi. I was very pleased with my ink cartriges that i bought from Printer Basics. The price was a lot less than i could have got anywere else and they work just great and very quick delivery. I would deffinately use them again."
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Posted 6 days ago
"Very good to deal with, fast delivery, good quality inks at a good price. Thank you for your continued good service."
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Posted 6 days ago
"Prompt service and a really good deal!"
Helpful Report
Posted 1 week ago
Printer Basics is rated 4.74 based on 1,824 reviews

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