Primark, Leicestershire Reviews

4.3 Rating 72 Reviews
85 %
of reviewers recommend Primark, Leicestershire
Visit Website

Location:

8, Fosse Park Shopping Centre, Fosse Park Avenue, Leicester LE19 1HX, UK
LE19 1HX

Write Your review

Tell us how Primark, Leicestershire made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
Anonymous
Anonymous  // 01/01/2019
Some really nice clothing, okay quality and at a good price. However, the clothes are usually all over the place, sometimes on the floor and notice staff are busy gossiping most times. When I ask staff about an unavailable item they don't help or check if it's in stock. I always end up finding it myself instead. Generally, my experience at Primark is good, but there was a horrible customer here - an old shabby looking woman who was constantly staring at me in an unpleasant manner for no reason, and then blatantly shouted across the floor 'have you got a problem'. I didn't react to her at the time and simply ignored as I felt she was not worth reacting to and she may also have mental issues. Unfortunately, at the time I was shopping near her and overheard her child saying she needed to go to the loo, but the woman continued shopping and was moaning at the child for not letting her shop. Very shameful of her! Despite seeing a miserable woman, I still enjoyed the rest of my day 😆
Helpful Report
Posted 3 weeks ago
Had a dizzy blonde moment where i thought Primark had over charged me. A very helpful lady called Sarah ( manager) sorted it out for me.🙂 Thankyou so much Sarah
Helpful Report
Posted 2 months ago
Well done Pasha on your first day.... 👏 Top class service. Polite and smart and a credit to your Company.
Helpful Report
Posted 6 months ago
My son went to Leicester Primark in the city centre today, to buy a new shirt he wanted, when he got to the till, the ignorant sales assistant looked him up and down, and asked him, are you sure you have the right size, the absolute cheek of him, i would understand if it was his boots he was questioning (he is a size 12 foot) but to body shame him asking him if hes sure he has the right size, in front if his friends, how rude, my son instantly asked for the manager, he wants to hope the manager has dealt with him, if i ever go in and my son points him out, it will be a little more than a bollocking he gets
Helpful Report
Posted 1 year ago
Customer service was good.
Helpful Report
Posted 1 year ago
Yesterday my dad when to primary foss Park to ask could he return back 5 pack of leggings due to lose of recipient however he explained to the lady behind the counter he have proof of transportation purchase the lady accused him.of leave the store with item he didn't pay for they didn't investigate or check cctv or there is no evidence this is unacceptable by primary work staff on manager they call security who have no proof or evidence to judge and accused my dad by what the women staff said on management please be advice how primary staff willing to accused customer when they come in to explained they lose recipient but have proof of transportation purchase disgrace this is I am not comfortable going to shop at primary anymore
Helpful Report
Posted 2 years ago
Naz or it's Nav the manager of leicester city town is rude & picks aguements with women. He continued to argue that he is not rude & aggressive when doing it. He continued to follow my daughter & argue with her even though she said "OK this is over let me go & pay." He said " go on report me!" when I told him we were reporting him. He just would not leave her alone until I came over to them. I said to him "you are the worker,we are the customers,have some respect" he replied "how am I not respecting you,how am I being aggressive?!" Instead of saying " sorry ladies we are closing,can you go & pay" instead of "you need to get out!" & harass paying customers.
Helpful Report
Posted 2 years ago
My dress came ripped and shoes were very low quality for £27!
Helpful Report
Posted 3 years ago
Brilliant service by the lady who was cleaning in store today. She sanatised the lift before we entered it and did it again after. We was instore for a while and I kept seeing her in various parts sanatising touch points always with a friendly smile. Well done primark.Sadly this profession is always overlooked but the country would ground to a halt without them. So once again we’ll done primark, fosse park, Leicester. I shall definitely be visiting again x
Helpful Report
Posted 3 years ago
Lizzy at fosse park store was very kind and helpful with my needs. She is a credit to the store very polite and friendly. Made my shopping experience in this store for the first time very welcoming and pleasant and would return in the future. A big thank you Lizzy
Helpful Report
Posted 3 years ago
My favourite shop easy to use as I disabled shopper fantastic quality super price on clothes shoes & homeware very helpful staff X
Helpful Report
Posted 4 years ago
Wanted to exchange an item for a different size but didn't have my receipt. The attitude of the manager was absolutely horrendous, he does not know how to talk to people with respect. Absolutely disgusted with that man, I forgot his name or I would have reported him. Should not be in charge of any employees, he needs more training.
Helpful Report
Posted 4 years ago
The customer service I received at the till was second to none .The assistant was so pleasant & helpful wrapping up my gifts in bubble wrap & just making it a good shopping experience.It was the Irvine store in Scotland & the girl had her hair dyed green & in plaits.She deserves recognition as this is not the first time I have been served by this lovely girl.She is consistent to all customers
Helpful Report
Posted 5 years ago
Quality anf pricing both are very nice
Helpful Report
Posted 5 years ago
So much choice shopping for children great price
Helpful Report
Posted 5 years ago
The only thing going for this awful place is the fact that it’s cheap. Clothes last less than a month generally, nothing is on correct hangers or even correct rail most of the time, customer services are next to useless if there is a problem. It really is worth spending that little bit more to get something that isn’t going to be recycled after a few wears
Helpful Report
Posted 5 years ago
Love the child section for my boys. Saves me lots of pennies. Staff always happy helpful and welcoming
Helpful Report
Posted 5 years ago
I love that value for money you get at Primark. The £6 pyjamas I got for my daughter are so snuggly and warm.
Helpful Report
Posted 5 years ago
Got three jumpers ,All of a similar style but different colour st a cheap price, they look good and fit well. Shop was busy but served efficiently with jolly staff.
Helpful Report
Posted 5 years ago
precos batatas muitas variedades
Helpful Report
Posted 5 years ago
Primark, Leicestershire is rated 4.3 based on 72 reviews