Prezzybox Reviews

Name: Prezzybox
Address: The Atrium, Curtis Road Business Park, Dorking, Surrey
Rating: 4.50

4.5 Rating 58,257 Reviews

88 %

of reviewers recommend Prezzybox

4.5

Based on 58,257 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01827 839041

Email:

james.kraftman@giftuniverse.com

Location:

The Atrium,
Curtis Road Business Park,
Dorking
Surrey
RH4 1XA

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Prezzybox 5 star review on 22nd March 2024

Anonymous

Prezzybox 5 star review on 6th October 2023

Sean Stewart

144

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery good”

Helpful Report

Posted 6 months ago

Hi Pa, Thanks for your review and for your kind words! We do hope you shop with us again! Prezzybox Team

Posted 6 months ago

“Everything was great except the fact that I was not able to add a message to my order. This was a birthday present. I would have liked to have been able to add a message.”

Helpful Report

Posted 6 months ago

Hi Lorette, Thank you for sharing your experience with us! We are extremely sorry for the inconvenience caused. Unfortunately, we are only able to add a gift message to some of the personalised items. Thank you for understanding! Prezzybox Team

Posted 6 months ago

“Great easy service quick shipping and perfect packaging”

Helpful Report

Posted 6 months ago

Hi Stephen, We're so excited to receive your review! Thank you for sharing your experience with us, this means a lot to our team. We do hope you shop with us again! Prezzybox Team

Posted 6 months ago

“Lovely very nice was delivered very quickly it is beautiful”

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Posted 6 months ago

Hello Pauline, It's good to hear your order arrived quickly and you`re enjoying your purchases. Many thanks! Prezzybox Team

Posted 6 months ago

“Great product and prompt delivery”

Helpful Report

Posted 6 months ago

Hi Leanne, We're so excited to receive your review! Thank you for sharing your experience with us, this means a lot to our team. We do hope you shop with us again! Prezzybox Team

Posted 6 months ago

“Very pleased with the engraved cocktail glass and arrived quite quickly. I would have liked to be able to track my parcel after receiving the despatched email you have no way of knowing how or who will be delivering it.”

Helpful Report

Posted 6 months ago

Hi Martin, Thank you for sharing your experience with us! A great customer experience is our top priority, and we're always looking to improve. Please don't hesitate to contact us with any further feedback, as we strive to offer a 5-star service. Thanks for choosing us! Prezzybox Team

Posted 6 months ago

“A gift for someone”

Helpful Report

Posted 6 months ago

Hi Andy, Thank you for sharing your experience with us! A great customer experience is our top priority, and we're always looking to improve. Please don't hesitate to contact us with any further feedback, as we strive to offer a 5-star service. Thanks for choosing us! Prezzybox Team

Posted 6 months ago

“Great item, beautifully presented, and arrived next day as requested”

Helpful Report

Posted 6 months ago

Hello Trevor, Thank you so much for your very kind and thoughtful review! We're glad you had a great experience shopping with us. We do hope you shop with us again! Prezzybox Team

Posted 6 months ago

“Great prices, great choice of items. Speedy delivery and kept up to date with progress of my order and delivery. Would use again.”

Helpful Report

Posted 6 months ago

Hi Susan, Thanks for leaving us a review! We're excited to hear you love it! Prezzybox Team

Posted 6 months ago

“good quality product and quick delivery.”

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Posted 6 months ago

Hi Joyce, We're so excited to receive your review! Thank you for sharing your experience with us, this means a lot to our team. Prezzybox Team

Posted 6 months ago

“Ordered a lovely stretchy bracelet for my friends birthday really pleased with it”

Helpful Report

Posted 6 months ago

Hello Lorraine, Thank you for choosing us! We're excited to hear you love it! Prezzybox Team

Posted 6 months ago

“Hassle free transaction. Order processed and delivered speedily.”

Helpful Report

Posted 6 months ago

Hi Debbie, We're so excited to receive your review! Thank you for sharing your experience with us, this means a lot to our team. Prezzybox Team

Posted 6 months ago

“Easy to order from. Delivered on time.”

Helpful Report

Posted 6 months ago

Hello Gayle, Thanks for leaving us a great review! We're really pleased to hear how smoothly you found your order experience. We do hope you shop with us again! Prezzybox Team

Posted 6 months ago

“beautiful hand painted design really easy to order arrived really quickly and on time will order from here again”

Helpful Report

Posted 6 months ago

Hello Clare, Thanks for leaving us a great review! We’re so glad to know that we've met your expectations. We're always here in case you need us, and are happy to be of assistance. Thanks for choosing us! Prezzybox Team

Posted 6 months ago

“I purchased some presents and I’m very pleased with them. One of the presents didn’t come so I contacted them and they send a replacement straight away. Excellent customer service is just a big tick from me. Would recommend 5*”

Helpful Report

Posted 6 months ago

Hi Gary, We're so excited to receive your review! Thank you for sharing your experience with us, this means a lot to our team. Prezzybox Team

Posted 6 months ago

“Always liked what I have ordered”

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Posted 6 months ago

Hello Barbara, Thanks for leaving us a great review! We’re so glad to know that we've met your expectations. We're always here in case you need us, and are happy to be of assistance. Thanks for choosing us! Prezzybox Team

Posted 6 months ago

“Good service”

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Posted 6 months ago

Hello Ann We're really pleased to hear how smoothly you found your order experience. Many thanks. We do hope you shop with us again! Prezzybox Team

Posted 6 months ago

“Always deliver on time. Packaging excellent. Never had a problem.”

Helpful Report

Posted 6 months ago

Hey Cam, We're really pleased to hear how smoothly you found your order experience. Many thanks. We do hope you shop with us again! Prezzybox Team

Posted 6 months ago

“Excellent service”

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Posted 6 months ago

Hi Ros, We're so excited to receive your review! Thank you for sharing your experience with us, this means a lot to our team. Thank you for choosing us! Prezzybox Team

Posted 6 months ago

“Brilliant! Quality item at a great price and delivered quickly. Couldn’t be happier with my purchase:)”

Helpful Report

Posted 6 months ago

Hello Vicky, Thank you so much for your very kind and thoughtful review! We're glad you had a great experience shopping with us. We do hope you shop with us again! Prezzybox Team

Posted 6 months ago

Prezzybox is rated 4.5 based on 58,257 reviews