Prezzybox Reviews

Name: Prezzybox
Address: The Atrium, Curtis Road Business Park, Dorking, Surrey
Rating: 4.50

4.5 Rating 58,257 Reviews

88 %

of reviewers recommend Prezzybox

4.5

Based on 58,257 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01827 839041

Email:

james.kraftman@giftuniverse.com

Location:

The Atrium,
Curtis Road Business Park,
Dorking
Surrey
RH4 1XA

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Prezzybox 5 star review on 22nd March 2024

Anonymous

Prezzybox 5 star review on 6th October 2023

Sean Stewart

144

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I've used Prezzybox twice now and both presents were delivered with care and on time. The presents themselves were great quality. Thank you.”

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Posted 6 months ago

“quick delivery, product as described. cannot complain!”

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Posted 6 months ago

“Good choice of potential presents and package arrived within the timescale predicted.”

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Posted 6 months ago

“Wasn't sure what to expect but I was extremely impressed with the delivery, prices and quality of the gifts I purchased. Will be using Prezzybox again. Thankyou.”

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Posted 6 months ago

Hello Sheila, Thanks for leaving us a great review! We're really pleased to hear how smoothly you found your order experience. We do hope you shop with us again! Prezzybox Team

Posted 6 months ago

“Wonderful! So so pleased with the product!!”

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Posted 6 months ago

Hi Zoe, We're so excited to receive your review! Thank you for sharing your experience with us, this means a lot to our team. We do hope you shop with us again! Prezzybox Team

Posted 6 months ago

“Easy to navigate website, fast and efficient service.”

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Posted 6 months ago

Hello Josephine, Thanks for your review and for your kind words! We do hope you shop with us again! Prezzybox Team

Posted 6 months ago

“Lovely unusual birthday present. Good communication with Prezzybox and quick delivery. Really pleased.”

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Posted 6 months ago

Hello Sue, Thank you so much for your very kind and thoughtful review. We're glad you had a great experience shopping with us. Thank you for choosing us! Prezzybox Team

Posted 6 months ago

“Brilliant thank you so much :)”

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Posted 6 months ago

Hi Jazmine, We're so excited to receive your review! Thank you for sharing your experience with us, this means a lot to our team. Prezzybox Team

Posted 6 months ago

“Ordered to wrong address, emailed and had it changed, excellent service.”

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Posted 6 months ago

Hello Gillian, Thanks for your review and for your kind words! We do hope you shop with us again! Prezzybox Team

Posted 6 months ago

“Fast delivery, lovely range of different gifts for all”

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Posted 6 months ago

Hello Avril, Thanks for your review and for your kind words! We do hope you shop with us again! Prezzybox Team

Posted 6 months ago

“good quality and quick delivery”

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Posted 6 months ago

Hello Mohamed, It's good to hear your order arrived quickly and you`re enjoying your purchases. Many thanks! Prezzybox Team

Posted 6 months ago

“Lovely item,excellent”

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Posted 6 months ago

Hello Wendy Thanks for your review and for your kind words! We do hope you shop with us again! Prezzybox Team

Posted 6 months ago

“Easy process and my gift is lovely”

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Posted 6 months ago

Hello Jannelle, We're really pleased to hear how smoothly you found your order experience. Many thanks. We do hope you shop with us again! Prezzybox Team

Posted 6 months ago

“Good choice fair price fast delivery”

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Posted 6 months ago

Hi Maureen, We're so excited to receive your review! Thank you for sharing your experience with us, this means a lot to our team. We do hope you shop with us again! Prezzybox Team

Posted 6 months ago

“I brought my glass fora birthday present it was beautiful presented in a lovely way .I have brought from prezzybox before and I would recommend.”

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Posted 6 months ago

Hi Sarah, We're so excited to receive your review! Thank you for sharing your experience with us, this means a lot to our team. We do hope you shop with us again! Prezzybox Team

Posted 6 months ago

“With my current order, I haven't received it in the specified delivery period.”

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Posted 6 months ago

Hello Marunga, Thank you for leaving a review! We're terribly sorry to know you are unsatisfied with our services. Please accept our sincere apology for the fact that your order has not been delivered to you within the expected time frame. We can see that you've been in contact with the customer service team, and they've informed you that your order has been delivered today, so we can confirm that your order is one day late. We have contacted you via email to sort the issue out. Looking forward to hearing from you! Prezzybox Team

Posted 6 months ago

“Super fast delivery, on a personalised item too.”

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Posted 6 months ago

Hello Tracey, Thank you for sharing your experience with us! A great customer experience is our top priority, and we're always looking to improve. Please don't hesitate to contact us with any further feedback, as we strive to offer a 5-star service. Thanks for choosing us! Prezzybox Team

Posted 6 months ago

“Increase Variety of gifts will be nice. Please also provide notes or cards to accompany the gift.”

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Posted 6 months ago

Hello, Thank you for sharing your experience with us! A great customer experience is our top priority, and we're always looking to improve. We will certainly take your suggestion regarding gift notes and cards into consideration as we strive to offer a 5-star service. Thanks for choosing us! Prezzybox Team

Posted 6 months ago

“Quick delivery, really well packaged and great price. Dad loved this as a birthday gift.”

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Posted 6 months ago

Hello Ian, We're really pleased to hear how smoothly you found your order experience. Many thanks. We do hope you shop with us again! Prezzybox Team

Posted 6 months ago

“My order arrived within two days of placing order - very fast delivery. Well packaged and all items in tip top condition - thank you.”

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Posted 6 months ago

Hello Andrena, We're really pleased to hear how smoothly you found your order experience. Many thanks. We do hope you shop with us again! Prezzybox Team

Posted 6 months ago

Prezzybox is rated 4.5 based on 58,257 reviews