Pretty You London Reviews

4.7 Rating 730 Reviews
93 %
of reviewers recommend Pretty You London
4.7
Based on 730 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read Pretty You London Reviews

About Pretty You London:

Pretty You London is a women's luxury fashion brand with a focus on slippers and nightwear.

All of our range is easily recognisable as PYL. The foundation of our brand is our slippers which are unique in design. Finished with diamante embellishments, using the highest quality materials, we are experts in finding a style for any lady.

The perfect gift for your loved one or just a little treat for yourself. When you buy a Pretty You London product, you invest in more than just that; you invest in your time. Get lost in luxury as you relax in our pyjamas and slippers.

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I don't have any experience with them, they delivered the first package all right, even though I don't like their pink bag and the strange smell, but I washed the product and it's fine .
Helpful Report
Delivered on time. Lovely feel to the material. I washed my blue chemise separately by hand prior to wearing and I’m glad I did as colour ran a lot. Could try and reduce plastic packaging
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The websites shipping department work fast and the website overall work great. I satisfied with pajama purchase but disappointed with slippers. I purchased the slippers a few months ago. I can say that they don’t have already good appearance and was too big from the beginning. The material itself is soft.
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Great brand, lovely quality
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Received slippers within a few days, nicely packed. Good service.
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Great mix of products .
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Lovely packaging & quick delivery.
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Seems fine - but nightshirt creased
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Fast reliable service, but the design of the slipper was terrible. They looked ridiculous.
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Quick efficient service although I stupidly placed 2 separate orders on th3 same day and got charged postage twice but then they arrived together in the one package! So singer postage or even free as the joint value was over £50. My initial error but would have been nice if they'd corrected this as they clearly spotted the delivery address!
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Easy website, good delivery. Prices high , better on offers.
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These are great as so warm and cosy only done side is that they are on the small side
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I can’t review the pyjamas properly because they are a Christmas present and so I haven’t even tried them on. But they arrived promptly and look good.
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good customer service got through on phone, lovely to speak with another person when there is a problem. and not use the computer to speak
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Sifted material just lovely generous fit especially for us busty girls . Will be getting another colour soon
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I have already made comment regarding the size. They are on the large side which is fortunate for me as I was under the impression that I had ordered a 10 and a 12 but received two 8’s. I have enquired if they could possibly be exchanged or refunded after Christmas as they are both for presents. I am loathe to go down that path now as I feel they possibly will fit alright. I would be grateful if you would let me know what the position is in this case. Thank you in anticipation Yours Patricia Graham.
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I bought a bamboo nightie. It was lovely and soft.
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We’ll packaged and delivered on time.
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Lovely items
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Can't really fault ordering service. Received quickly. Perhaps more packaging compared to other businesses these days.
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Pretty You London is rated 4.7 based on 730 reviews