Prestige Windows & Timber Windows of Sheffield Reviews

5.0 Rating 129 Reviews
100 %
of reviewers recommend Prestige Windows & Timber Windows of Sheffield
5.0
Based on 129 reviews
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About Prestige Windows & Timber Windows of Sheffield :

Supply and Installation of Window & Door Systems in a range of products including Timber, Timber Alternative UPVc and Aluminium. We aim to offer our clients the best advice to identify and match their needs and we follow this up with considered and experienced installations, whether fitting in Timber, Aluminium or UPVc.

Phone:

0114 3999 825

Email:

info@prestigewindowsystems.com

Location:

942 Ecclesall Road,
Banner Cross,
Sheffield
South Yorkshire
S11 8TR

Prestige Windows & Timber Windows of Sheffield  5 star review on 4th May 2021
Mrs Harpal Bassi
Prestige Windows & Timber Windows of Sheffield  5 star review on 4th May 2021
Mrs Harpal Bassi
Prestige Windows & Timber Windows of Sheffield  5 star review on 4th May 2021
Mrs Harpal Bassi
Prestige Windows & Timber Windows of Sheffield  5 star review on 19th December 2020
Mrs Sutton
Prestige Windows & Timber Windows of Sheffield  5 star review on 19th November 2020
Mr Hewitt
Prestige Windows & Timber Windows of Sheffield  5 star review on 6th November 2020
Ms Montague-Hellen
Prestige Windows & Timber Windows of Sheffield  5 star review on 29th October 2020
Mr Johnson
33
Anonymous
Anonymous  // 01/01/2019
5
Mrs Harpal Bassi
Bev, Chris, Kate and Dawn have been a fantastic company to deal with. I was searching for new doors on the internet and wanted to view the Evolution range which I found was stocked at Timber Windows. I spoke to Bev on the phone in Spring/ Summer 2020. She is a very professional and knowledgable lady who spoke to me at length about the products in her showroom. We were able to visit Sheffield from Cheshire. Although the showroom was small at the time, it still had enough display doors to view. We soon realised the product we were considering didn't fit our requirements. Bev then showed us the Timber Windows entrance doors. We never experienced any pressure to purchase which I liked. We eventually decided to order our front entrance door and a back stable door from them purely because of the customer interaction from Bev, in December 2020. She is such an easy going lady to communicate with and no matter how many questions we had either via telephone or email were always dealt with quickly. Bev and Chris came to do the survey in the new year and were able to bring lots of samples of colours and glass patterns to our house. They have extensive knowledge and helped guide us with our final choices. I'm sure they must have got fed up with us for being indecisive but they never let on. Thank you Bev. All the way through Bev has communicated regularly about our order and when our payments were due. I took delivery of the doors from a very kind man from Timber Windows. He worked hard in placing the doors on our drive and covering them properly due to the rain as installation was the following day. Installation day was very exciting, Chris and his team did an amazing job with removal of the old doors and fitting the new ones. They even vacuumed after finishing. Chris asked our advice re where we wanted the door furniture as this was fitted on the day. He was so patient with us. We had 1 issue with the door lock after installation and Chris and Bev were brilliant. Bev was able to talk to me on the phone to rectify this and Chris even attended that evening to correct the issue. We've had the doors fitted now for over 6 weeks and are very impressed with quality and the look of the doors. They are very solid. Friends have comment how nice they look. Timber windows of Sheffield have been an excellent company to work with, I will always recommend them. I wished I had heard of them previously when renovating our house as I would have purchased our windows from them. I wish them all the best in their new showroom.
Prestige Windows & Timber Windows of Sheffield  5 star review on 4th May 2021 Prestige Windows & Timber Windows of Sheffield  5 star review on 4th May 2021 Prestige Windows & Timber Windows of Sheffield  5 star review on 4th May 2021
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Hi Harpal Lovely to see your doors now they're finally fitted, and it shows that the time you took to make your choices was worth it, they match up really well. Thanks also for your kind comments - you're welcome here anytime and we're pleased that the final result measures up to your expectations. Regards Bev
5
Mrs Sutton
We love our new front door - definitely recommend this company. It is secure, excellent quality and looks beautiful. Such a big improvement on our draughty original door. Bev was great to deal with throughout the process, and the installation team were lovely!
Prestige Windows & Timber Windows of Sheffield  5 star review on 19th December 2020
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5
Mr Hewitt
Due to Corvid-19 we couldn't go into the showroom but between us we got everything sorted. They made short work of replacing my door, and I am very pleased with the result. Very clean and tidy.
Prestige Windows & Timber Windows of Sheffield  5 star review on 19th November 2020
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5
Ms Montague-Hellen
Every interaction we've had with Prestige has been delightful. Always polite, and it's clear that they are really passionate about what they do. The door is completely bespoke and everything we dreamed of - it brings a smile to my face every time I come home from work. Installation was quick, and the finishing touches (filling gaps, sealant etc) were absolutely first class! We're planning on upgrading our front windows in the next few years, and we will definitely be choosing Prestige! I've already recommended them to friends.
Prestige Windows & Timber Windows of Sheffield  5 star review on 6th November 2020
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Hi Guys Your door looks beautiful and I love your autumn wreath. Thanks for taking the time to leave your review. We'll look forward to seeing you again hopefully at some point in the future. Enjoy a warm winter :)
5
Mr Johnson
The first class quality of customer service from the team at Prestige Windows is only equalled by the superb product they make! From the first meeting we realised that this is a small family business who collectively use their years of experience to assist the potential client in choosing the most appropriate specification and designs for their home. Nothing is too much trouble, no detail is missed and there was never an assumption that we would purchase. We couldn't be happier with the whole project and would trust their knowledge and expertise with complete confidence not just next, but every time!
Prestige Windows & Timber Windows of Sheffield  5 star review on 29th October 2020
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Hi Mr Johnson, The final result of your installation is absolutely beautiful. We're so pleased that you're happy with the outcome of your installation and especially that we've met your expectations in what is such a uniquely beautiful home. Our design support helps clients negotiate through the product and style choices available to find the best solution for their property, so its great to know it proved helpful for you with your project.
5
Verified Buyer
From start to finish the work was first class. There was an initial stage where plans were carefully discussed and our specifications and requirements were incorporated into a detailed quotation. Delivery and installation were completed in a reasonable time period. On site, nothing was too much trouble for the installers. Their meticulous attention to detail in a period property meant that the rooms in which the windows were fitted were absolutely pristine on completion. Our new french windows are simply beautiful, easy to operate, secure and the rooms they have been installed in look like new.
Prestige Windows & Timber Windows of Sheffield  5 star review on 20th September 2020 Prestige Windows & Timber Windows of Sheffield  5 star review on 20th September 2020 Prestige Windows & Timber Windows of Sheffield  5 star review on 20th September 2020 Prestige Windows & Timber Windows of Sheffield  5 star review on 20th September 2020 Prestige Windows & Timber Windows of Sheffield  5 star review on 20th September 2020
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Your doors look great, and the survey amendments the team made to reduce the threshold on your patio doors looks like it was certainly worthwhile. We're really pleased to know that you're happy with your installation and appreciate you sharing your views in such a positive way, thank you. Bev
5
Mrs Walker
Absolutely thrilled with our new oak entrance door. From the first enquiry to the installation team was a pleasure. Bev spent time helping with the colour choices. The team from the office to the installation team were amazing. They adhered to the COVID rules when visiting the property. Thanks to Bev, Chris, Graham, Dawn and Kate. All were friendly, helpful and professional. I would definitely recommend Prestige Windows Sheffield and will definitely be in touch in the future . The door itself is everything we asked for, the quality is excellent and fits perfectly. The colours Match exactly the colour of our existing doors. Thank you again Bev and the team
Prestige Windows & Timber Windows of Sheffield  5 star review on 24th August 2020
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4
Mr & Mrs Stubbs
The quality of service we had from Timber Windows of Sheffield was faultless. The proactive communications was extremely welcome at every stage of the process particularly with the difficulties encountered during the Covid-19 crisis. Our new front door fits our Grade 2 listed property perfectly and we expect the high cost of the door will prove to be worthwhile and beneficial in the long term due it’s quality and lack of need for maintenance. The fitting team also worked very professionally and assisted in the recovery of glass from the old door that was important for us and also cleaned away all the debris from the old frame.
Prestige Windows & Timber Windows of Sheffield  4 star review on 15th July 2020
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5
Mr & Mrs Eddison
We had Evolution windows recommended to us and are very happy with the beautiful new replacement windows from Prestige. Kate was very supportive and gave us endless time and advice as as we worked through the process. We were given samples and plenty of photographic examples to choose from. She and Bev kept us up to date with every small step along the way from initial choices to final fit. Nothing was too much trouble. Chris and Graham were easy to work with, as long as there was a decent coffee and a ton of biscuits... The fitting process was easy and the internal decorative repairs were kept to a minimum. They worked quickly and cleanly and every small problem was sorted. I would not hesitate to recommend the team and the quality of the product is excellent. Thank you so much team
Prestige Windows & Timber Windows of Sheffield  5 star review on 18th August 2019 Prestige Windows & Timber Windows of Sheffield  5 star review on 18th August 2019 Prestige Windows & Timber Windows of Sheffield  5 star review on 18th August 2019
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5
Mr Keen
From start to finish, an excellent experience. Bev and Kate kept us fully up to date and informed, whilst Chris and his team fitted our doors superbly well. Great after sales also. Ultimately you get what you pay for, and this company clearly believes in quality rather than quantity.
Prestige Windows & Timber Windows of Sheffield  5 star review on 31st July 2019
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Thank you for your kind comments - we know your doors were the last element of some beautiful changes to your home and we're extremely pleased to see that you're happy with final result of your installation.
5
Mr & Mrs Scott
We are extremely happy with the very high quality of work and service provided for the instillation of our new fabulous door and windows.
Prestige Windows & Timber Windows of Sheffield  5 star review on 23rd May 2019
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5
Ms Bolton
What a fabulous process from the first enquiry to the finished installation. We are seriously impressed with our new windows & doors, the quality and attention to detail is outstanding - I'm almost looking forward to finding out how much warmer we are when the wind is howling outside next winter! Our house ranges in age from 400 years upwards, with windows of different styles and sizes, yet Bev managed to work out a design improvement that marries it all together, it's lifted the look of the house and it just looks "right" at last. Delighted and very happy to recommend Bev, Chris and the team.
Prestige Windows & Timber Windows of Sheffield  5 star review on 13th May 2019
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Hi Thank you for taking the time to describe your experience of our company. We're seriously thinking of sending a daily supply of biscuits with Chris and team especially if they're eating our clients out of house and home :) Its been a pleasure to work on your project and to see the transformation of your home. We're pleased to hear how much you like the design, and are as keen as you to see how much warmer you'll be come Winter 2019! We expect it to make quite a difference - let us know how you get on once the temperature drops. All the very Best Bev
5
Mr David Hutchinson
I purchased 2 doors in 2016, excellent product with 1st class heat and sound insulation. However after last winter I noticed slight distortion of a couple of the door panels on one of the doors, so at that point I contacted Prestige Windows, within a week Chris visited to check the problem, advising that the fault was to be reported to Timber Windows. Following that, 10 days later I received a phone call to confirm that the door was to be replaced. I was kept totally informed of progress, then on fitting day a new door was in place with all the handles and locks changed over within one hour. I found it very encouraging to experience the after sales service is of the same standard as the products that are sold by Prestige Windows.
Prestige Windows & Timber Windows of Sheffield  5 star review on 19th August 2018
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5
Mrs Diane Hale
Excellent service from start to finish. An absolute pleasure having such pleasant, professional guys working on the installation resulting in a superb job to which we are delighted.
Prestige Windows & Timber Windows of Sheffield  5 star review on 5th July 2018 Prestige Windows & Timber Windows of Sheffield  5 star review on 5th July 2018
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5
Mrs Cromwell
From the very first time we visited the showroom we have been so impressed with Prestige Windows. Bev was so helpful and knowledgeable when we were first trying to decide the best option to replace the front door of our very old and very quirky property. We had amends to the design along the way (basically, us changing our mind!) and each one was met with great patience and professionalism. Communication was first class and we were kept fully up to speed throughout. Installation was a dream - not only was the finished result beyond our expectations but Chris is the tidiest worker ever! Bev and Chris have a lovely approach to customers and deserve every success! Thank you!
Prestige Windows & Timber Windows of Sheffield  5 star review on 22nd April 2018
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Dear Mrs Cromwell, thank you for your feedback and positive comments, it really means a lot to us. We are glad to hear that you are happy with your new door. The colour looks lovely against your stonework.
5
Mr Robert Bancroft
I spent a long time looking for the right windows. I feel these must be the best timber windows on the market - they look stunning and transform my house. I chose the cottage profile as these have slender mullions and suit the style of the house perfectly. Prestige windows were really helpful getting the specification right and the fit and installation is perfect.
Prestige Windows & Timber Windows of Sheffield  5 star review on 5th December 2017
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Hi Robert The stonework was definitely worth waiting for - your builder has made a beautiful job of that. Thanks for your comments which are appreciated as always and its clear that the time taken to choose the right window design for your home has paid dividends in the end.
5
Mr & Mrs Hurst
Timber Windows has recently replaced a large bay, including French Windows, in our 1930's home. On our initial visit to the showroom we met Bev who was welcoming and knowledgeable, agreeing to clarify our request as to the feasibility of replicating a very specific design in the windows which we were eager to retain. We were impressed with the quality of the products on display, and with all the information given, the latter delivered by Bev in a relaxed manner which did not feel pressurising in any way. When it was confirmed that our request regarding the design could be accommodated we were happy to proceed, so much so that we considered it unnecessary to look at any other companies. The installation was carried out in two days by Chris and his team of two who were pleasant, conscientious and keen to carry out the work to a high standard.. Once the original structures were removed Chris had to make some adjustments, a necessity not uncommon in older properties, and he was meticulous in working out what needed to be done. We had been a little concerned as to possible damage to the internal decoration and external rendering but in fact we need not have had any anxieties on that score. We are delighted with the finished result, both the installation itself and the way in which it was carried out, and would have no hesitation in using the company again or recommending it to others.
Prestige Windows & Timber Windows of Sheffield  5 star review on 1st November 2017
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Hi Mrs Hurst, Thank you for your feedback - you didn't mention that Chris is livelier in person than he is at survey, but we'll keep that under our hats. We're pleased to hear your comments regarding the render and internal finish as this is the feedback that help clients feel more comfortable. If the render is in good condition, it will generally stay in place if the time is taken to cut carefully. Its great to hear you're happy with the finished result and all we need now is a cold snap, so you can compare the warmth you have now, with the draughty frames we've replaced. Bev
5
Verified Buyer
They undertook the process of acquiring planning permission; their service was exemplary and we are delighted with the end product which is completely in keeping with the age of the house but with double glazing and all the thermal and weather proofing qualities we were looking for. A job very well done indeed thanks Bev!
Prestige Windows & Timber Windows of Sheffield  5 star review on 2nd October 2017 Prestige Windows & Timber Windows of Sheffield  5 star review on 2nd October 2017 Prestige Windows & Timber Windows of Sheffield  5 star review on 2nd October 2017 Prestige Windows & Timber Windows of Sheffield  5 star review on 2nd October 2017
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Hi there Thank you for taking the trouble to review both phases of your installations and for your kind comments. We're delighted that you're pleased with the outcome and would like to thank you both again for your patience during the Listed Building Application/s. All the best with your future projects. Bev
5
Mr Peter Stevens
This company takes the time to understand the needs of both you and your project, before it advises re how its offerings can best fit those needs. Furthermore it is a company that is comfortable in its own skin; its product quality and skills base has been honed over many years of relative experience, and to my mind a bad end result is not in its DNA. My project has been split into several phases. Phase 1 was a new entrance door and to our delight it has set a high bar for the future phases.
Prestige Windows & Timber Windows of Sheffield  5 star review on 25th September 2017 Prestige Windows & Timber Windows of Sheffield  5 star review on 25th September 2017
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Hi Mr Stevens Thank you for your feedback and for such kind comments. We love to hear from clients on their experiences with us and take every comment on board to help with future improvements. It was a pleasure looking after you and we hope to hear from you again at some point in the future. With Kind Regards Bev
5
Mrs Ruth Upton
I was happy with the workmen and I am happy with the work that they have done they were very pleasant and I would recommend the company to family and friends
Prestige Windows & Timber Windows of Sheffield  5 star review on 20th July 2017
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Hi Mrs Upton Lovely to receive your review - thank you very much. Your new door looks great and we'll be here to help you if you need it for years to come. Of course that does mean that Chris would need to come back out to site at some point, and he's a big drain on the coffee and biscuits, so just to give you fair warning :)
5
Mr & Mrs Leabeater
We have a Victorian house with casement windows. We were absolutely determined to match the style when we replaced our windows with double glazed units. The team from Sheffield led by Bev & Chris were superb with great attention to detail. We initially agreed to have thirteen windows replaced with hard wood double glazed units during last summer. This all proceeded extremely well & we were very pleased with the result particularly with the matching of the previous windows. We had initially decided to delay replacing the three remaining large reception room windows (which had internal shutters), but had been so pleased the initial work that we proceeded with the completion of all the windows.
Prestige Windows & Timber Windows of Sheffield  5 star review on 25th April 2017
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Hi Mr & Mrs Leabeater Lovely to hear your review and to your home looking so smart. We thoroughly enjoyed working with you and the discovery of the Kitchen Shutters I think was the highlight of our time with you - although that wasn't what we were there for originally. It helps clients to learn more about our company when previous clients such as yourself take the time to share your story with us. Thank you again for taking the time and I hope this message finds you both well and enjoying the sunshine x Bev
5
Nathan Archer
We are very pleased with the Evolution windows installed by Timber Windows. Replacing dark wooden frames, these new windows have rejuvenated the house, providing a smart exterior and a light, spacious interior. The service from initial consultation to installation was professional and friendly. Communication is a strong point of the service and all information was provided promptly. The installation team were efficient, tidy and friendly. We would not hesitate to recommend Timber Window as a company to others.
Prestige Windows & Timber Windows of Sheffield  5 star review on 12th January 2017
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Hi Nathan I drove past your house recently and I love the look of the new Stone cill we fitted, it certainly makes a huge difference to the way the windows now sit within the property. We're thrilled that you like the final result and appreciate your positive comments .
5
Mr Glyn Padgett
Quick, very efficient and keen to fit in with our requirements. Work done to a high standard.
Prestige Windows & Timber Windows of Sheffield  5 star review on 30th December 2016
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5
Penny Capoore
We are grateful to everyone at Prestige Windows for the wonderful work you have done. This began the moment we crossed the threshold of the Hackney Stables back in February. From the beginning it was an inspiration and we knew straight away that Prestige Windows would be the company we would choose to help us realise our project. We could trust the wisdom and expertise of all the staff who went out of their way to listen to us and guide us in our choices. It definitely helped us to make the decisions that resulted in the very satisfactory completion of our project. We could choose the week that suited us and as far as the installation of the doors and windows was concerned, everything went according to plan. It was fun having Chris, Pat and Graham around. They have worked so hard and been really good company as well as efficient and incredibly skilled. In conclusion, we are thrilled with the result. Our house has had a real facelift. It is transformed. We can hardly believe it. You said we would get a good feeling every time we came home and that is definitely the case. We cannot thank you enough. Penny and Phil, Shepshed
Prestige Windows & Timber Windows of Sheffield  5 star review on 8th August 2016
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5
Stephen Markus
We had our original sash windows replaced by Prestige Windows in three phases over a year, starting in 2009. We were very pleased with the construction and specification of the replacement windows - they look extremely good and have required very little maintenance other than touching up of paint finish, since installation. Some features of our installation were complex; the photo below is of the living room bay which is surrounded by wood panelling. The installation team were very professional and careful to preserve these features of the house. The new sash windows function very well and it is a pleasure to be able to easily open and close them. We did have a problem with some of the windows in that they are very large, and some of the chains holding the sash weights snapped. Prestige Windows took this up with the manufacturer and it transpired that a lighter weight chain had been used during the manufacture, which had subsequently been upgraded to a stronger variety. I cannot fault the response from Prestige Windows, who liaised with the manufacturer and organised replacement of chains in all of the windows at no cost and with no quibbling. I mention this because in my opinion, after care is very important. All in all, I would highly recommend Prestige Windows, and the replacement timber windows they supply. Whilst they are expensive, they are very good quality, and we have not been disappointed in either the product itself, or the service.
Prestige Windows & Timber Windows of Sheffield  5 star review on 3rd August 2016
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Thank you for taking the time to review our products and service. We appreciate your comments and your balanced view of the Sliding Sash Windows and the remedial work we've undertaken to replace the supporting chains. Our main concern is always to ensure that our clients feel valued and supported and its good to see that this is coming through in our service and aftercare.
5
Mr Murphy
Fantastic service provided from great people. I have a house dating back to the early 1800s situated in a conservation area so the look and finish to the windows and doors is very important in keeping with the house and the area. Picking Prestige Window Systems did not disappoint. The product is excellent and the service from Bev on the design and project management was meticulous. The installation team led by Chris with Graham and Keith were superb. Not only were they incredibly nice people but the workmanship was incredible including the extras I asked for during the fitting of the doors and windows. These people think customer first and nothing is too much bother. I will be using them again and would recommend them wholeheartedly to others.
Prestige Windows & Timber Windows of Sheffield  5 star review on 30th May 2016
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Hi Alan Thank you for your comments - we appreciate you taking the time to review our service and would like to thank you personally for your positive feedback. You didn't mention the volume of tea and biscuits consumed by the lads during installation and the guys have asked us to thank you for looking after them so well while they were working on your project.
Prestige Windows & Timber Windows of Sheffield is rated 5.0 based on 129 reviews