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Prestige Flowers Reviews

4.5 Rating 268,165 Reviews

87 %

of reviewers recommend Prestige Flowers

Company Reviews

4.5

Based on 268,165 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%

About Prestige Flowers:

As the UK’s most reviewed online florist, with the most positive reviews in the industry, we pride ourselves on delivering happiness to our lovely customers.

We are committed to protecting our planet. We are proud to be 98% sustainable and we are working on the rest! All our flowers are ethically sourced with the freshest flowers delivered direct to your door, allowing you to enjoy your beautiful blooms for longer.

Whatever the occasion, milestone, or gesture, send flowers to show your appreciation for all they do. There for you because you’re there for them.

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Prestige Flowers 5 star review on 4th April 2024

Prestige Flowers 5 star review on 29th March 2024

Dr Susan Turner

Prestige Flowers 5 star review on 16th March 2024

Prestige Flowers 5 star review on 8th March 2024

Prestige Flowers 5 star review on 3rd March 2024

Prestige Flowers 5 star review on 1st March 2024

Prestige Flowers 5 star review on 15th February 2024

9993

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really bad. Flowers were not delivered in water and the roses are all wilted and have not come back One pink stick in it Doesn't look anything like photos and I even paid for the larger bunch :( looks like a bunch of £15 Morrisons flowers. Won't be back .”

Posted 3 days ago

Hello Aimee, Thank you for taking the time to leave a review. We are incredibly sorry for any disappointment caused by the bouquet received. This is certainly never our intention. I have located your order and can see that our customer service team has contacted you via email to look into this for you. Best wishes, Rosie

Posted 1 day ago

“I bought some flowers from you which were advertised at £36, some how I was charged £51. On top of that, the flowers were very poor quality. Really disappointed.”

Posted 3 days ago

Hello, Thank you for your review. I am very sorry to hear that you were disappointed with the flowers received and that you were charged more than expected. If not done already, please could you contact us at enquiries@prestigeflowers.co.uk with your order number and 'REVIEW' in the subject line, so that we can look into this for you? Best wishes, Rosie

Posted 1 day ago

“Royal mail delivery is really bad, no point getting birthday flowers and card at the end of the day. The flowers were in poor condition. Some with damage and brown specks on them. The chocolates are great but overall fairly poor. Flowers not up to standard. The system will not allow me to upload the pic's.”

Posted 3 days ago

Hello Lee, Thank you for your review. We are unable to provide our customers with specific delivery times as we use a third-party courier company. They organise their own round for deliveries and we have no control over this. We do apologise for any disappointment or upset caused by this. I am also sorry to hear you were unhappy with the flowers. if not done already, please could you forward us some photos of the bouquet to enquiries@prestigeflowers.co.uk with your order number and 'REVIEW' in the subject line? Best wishes, Katie

Posted 1 day ago

“I'm hoping when the flowers actually arrive they are better than the reviews I have just read! They were supposed to be delivered today, but because they are delivered by a third party, prestige are not responsible! Passing the buck I hear you say. Definitely! Even if the flowers are amazing, when they do arrive, I would not use this company again!”

Posted 3 days ago

Hello, Thank you for your review. It is disappointing to hear that this latest delivery has not gone as smoothly as we would have hoped and we really do apologise for any frustration this has caused. I have located your order and can see that delivery was attempted on the chosen date and the following day but the address was inaccessible. We do apologise for this. If there are any issues with the flowers due to this, please could you send us some photos to enquiries@prestigeflowers.co.uk with your order number and 'REVIEW' in the subject line? Warm regards, Katie

Posted 1 day ago

“Asked for the flowers to be delivered on the 19/04/24 because it was our daughter's 50th birthday but they just didn't arrive. Really upset about it as it wasn't cheap. Hopefully they might arrive tomorrow but not holding my breath as it's a Saturday.”

Posted 3 days ago

Hello Mrs Tobin, Thank you for your review. Due to the distance between the delivery address and our distribution centre, it can sometimes take extra time in transit, as we do advise on our website. I am very sorry for this and for any disappointment caused on this occasion. I can see that your order was delivered the following day. Best wishes, Katie

Posted 1 day ago

“Can always rely on the website and also the quality and variety on offer”

Posted 4 days ago

Hello Marie, Thank you for your 5-star review on Prestige Flowers. We are so pleased to hear that you can always rely on our service. We do hope the bouquet was well received and enjoyed! Best wishes, Katie

Posted 1 day ago

“Really great to use - never been disappointed!”

Posted 4 days ago

Hello Gary, Thank you for your 5-star review. It is great to know that you have never been disappointed with our service. We hope to keep providing you with excellent service. Best wishes, Katie

Posted 1 day ago

“Prestige Flowers is NOT 100% satisfaction guarantee as they put on their write up, it is though 100% let down. After being ready for delivery on the Friday, they did attempt to deliver my flowers on the Saturday and Monday but nothing on Tuesday or Wednesday, when they were supposed to be at the post office and someone called in for them twice but nothing. They were then emailed that the flowers would be delivered but with no other options. Unfortunately, they were unable to be in for that time and It now says they're available again to pick up but they are now a week old. I paid out almost £30 for them, which I could hardly afford. I chose prestige flowers because they sounded as if they wouldn't let you down but that is definitely NOT the case.”

Posted 4 days ago

Hello Sheila, Thank you so much for taking the time to leave a review and share your experience with us. We are saddened to hear that you have been experiencing issues with our delivery service and we do apologise for any inconvenience this has caused. I can see that the order was attempted for delivery on the chosen date. We do advise on the website to notify the recipient of the delivery so that it is successful with no delays. Warm regards, Rosie

Posted 1 day ago

“Easy user friendly site. Love option for next day delivery and option to use PayPal and loved the touch of free chocolates.”

Posted 4 days ago

Hello Karlene, Thank you for taking the time to leave a review. It is great to hear you found our website to be user-friendly and you enjoyed the option for free chocolates. We hope the bouquet was well received, Katie

Posted 1 day ago

“Was shocked when my friend sent me a photo of the flowers I sent her They were smaller than the small size yet I paid extra for the second size bouquet what a mess Could of got better at thd petrol Station. The first photo is what arrived the second us the phot from your website”

Posted 4 days ago

Hello Valerie, Thank you for taking the time to leave some feedback. We are very sorry for any disappointment caused while using our service on this occasion. I have looked into this and can see that you purchased the Country Garden bouquet, not the Rose Meadows bouquet. I do apologise for any confusion caused. Warm regards, Rosie

Posted 1 day ago

“Received my flowers today & nothing like the picture 6 roses & 2 Lilly’s £25:50 plus delivery £30 very disappointing & the roses was wilting could of got a much nicer & cheaper from Tesco’s! 🤷🏼‍♀️”

Posted 4 days ago

Hello Mrs Nuttall, Thank you for taking the time to leave a review. We are saddened to hear that our flowers have left you feeling disappointed- this certainly isn't our intention! We make it our aim to get the best flowers for you. If not done already, please could you forward us some photos of the bouquet to enquiries@prestigeflowers.co.uk with your order number and 'REVIEW' in the subject line, so we can look into this for you? Best wishes, Rosie

Posted 1 day ago

“Super eady to navigate the site and really competitive prices and a huge range of gifts. Thank you Prestige flowers!”

Posted 4 days ago

Thank you for taking the time to leave a review and rate our service as 5 stars! We hope to see you back in the future. Best wishes, Katie

Posted 1 day ago

“Paid extra for upgrade to Medium, looked like a £5 bouquet from a supermarket and also paid extra for delivery before 1PM, they arrived around 3PM. Overpriced flowers and paid extra for early delivery, what cost me £39.48, was worth about £10 if that.”

Posted 4 days ago

Hello Mr King, Thank you for taking the time to leave a review. We are very sorry for any disappointment caused on this occasion. I have checked the tracking link and can see that the order was delivered at 11:12 am. We are sorry to hear that you were disappointed with the flowers. If not done already, please send us some photos of the bouquet to enquiries@prestigeflowers.co.uk with your order number and 'REVIEW' in the subject line so that we can look into this for you. Best wishes, Rosie

Posted 4 days ago

“Excellent”

Posted 4 days ago

Dear Sacha, thank you so much for your kind 4-star rating of Prestige Flowers! We truly appreciate your feedback and are delighted to hear that you had an excellent experience with us. Our team works hard to provide top-quality products along with exceptional customer service. We hope to have the opportunity to serve you again in the future. Kind regards, Rosie

Posted 4 days ago

“Beautiful flowers to choose from along with extras such as chocolates teddies and vases Always exceptional service from prestige flowers”

Posted 4 days ago

Dear Mark, Thank you so much for your 5-star rating of Prestige Flowers! We are thrilled to hear that you had a wonderful experience with us. We pride ourselves in offering beautiful flowers to choose from, along with extras such as chocolates, teddies, and vases. Thank you once again for your kind words and for choosing Prestige Flowers. We look forward to assisting you with all your floral needs in the future. Warm regards, Rosie

Posted 4 days ago

“Very satisfied with the process from Flower selection to purchase”

Posted 5 days ago

Dear Chris, Thank you so much for giving Prestige Flowers a 5-star rating! We greatly appreciate your feedback and are thrilled to hear that you were very satisfied with the entire process, from flower selection to purchase. Your kind words mean a lot to us, and we are grateful for your support. If there is anything else we can do for you in the future, please don't hesitate to reach out. Thank you once again for choosing Prestige Flowers! Warm regards, Katie

Posted 4 days ago

“The site was easy to navigate through. I will definitely recommend it to anyone.”

Posted 5 days ago

Dear Jennifer, Thank you so much for taking the time to give Prestige Flowers a 5-star rating! We are thrilled to hear that you enjoyed your experience with us. The site was indeed designed to be user-friendly and easy to navigate, so we're delighted to know that it made your shopping experience a pleasant one. Best regards, Rosie

Posted 4 days ago

“I like prestige flowers as they have a wonderful array of flowers for all occasions, I love the rainbow flowers I picked them for my friend whom has just lost her husband and I’m sure she will love these flowers”

Posted 5 days ago

Thank you so much, Anne, for your fantastic 5-star rating of Prestige Flowers! We truly appreciate your kind words and are delighted to hear that you had a wonderful experience with our wide selection of flowers for all occasions. We are especially touched that you chose our beautiful rainbow flowers to bring comfort to your friend who recently lost her husband. We sincerely hope that these flowers will brighten her day and bring her some solace during this difficult time. Thank you once again for choosing Prestige Flowers, and we look forward to serving you with our exceptional floral creations in the future.

Posted 4 days ago

“My sister has not received her birthday bouquet .today???? Mrs Kim Cockerill 14 Frome Brook Road Ledbury Herefordshire.”

Posted 5 days ago

Dear Elaine, Thank you for taking the time to share your feedback about your experience with Prestige Flowers. We truly appreciate customers like yourself who take the time to let us know how we are doing. Firstly, please accept our sincere apologies for the issue your sister encountered with not receiving her birthday bouquet yesterday. We understand how important it is to deliver flowers on time, especially for special occasions like birthdays. We're sorry for any disappointment or inconvenience this may have caused. If not done already, please could you contact us at enquiries@prestigeflowers.co.uk with your order number and REVIEW' in the subject line? Best wishes, Katie

Posted 4 days ago

“Good choice of flowers and additional gifts at reasonable prices.”

Posted 5 days ago

Thank you so much for your wonderful 5-star rating of Prestige Flowers. We truly appreciate your support and we are thrilled to hear that you had a great experience with us. We take pride in offering a good choice of flowers and additional gifts at reasonable prices. Your satisfaction is our utmost priority and we look forward to serving you again in the future. Thank you once again for choosing Prestige Flowers!

Posted 4 days ago

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Prestige Flowers is rated 4.5 based on 268,165 reviews