Name: Premium Tile Trim
Address: 23, Mallard Close, Northampton, Earls Barton
Rating: 4.77

“Easy transaction and so much more reasonable than from the usual large DIY stores. Quality product for a lot less (including delivery). Will be using again when next project or advising friends and family on any of their projects”

Helpful Report

Posted 2 weeks ago

Hi Mark, Thank you very much for taking the time to leave us a positive review, and for shopping with Premium Tile Trim. We are thrilled to hear about your experience with us. We are pleased that you experienced and easy transaction with us and that everything met your expectation. We look forward to serving you again. It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible. If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need. We hope to welcome you back again soon! Many Thanks Stephen - Premium Tile Trim

Posted 2 weeks ago

“Great customer service. I was able to speak to a real person when I called for advice, and again when I needed help with chasing the delivery company - courier issue not Premium Tile Trim. Product was exactly what I needed.”

Premium Tile Trim 5 star review on 3rd April 2024

Helpful Report

Posted 2 weeks ago

Hi Cherie, Thank you very much for taking the time to leave us a positive review, and for shopping with Premium Tile Trim. We are delighted to hear about your experience with us. We are delighted to hear that you received great customer service. Our dedicated team at PTT, strive to provide exceptional customer service throughout. We look forward to serving you again. It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible. If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need. We hope to welcome you back again soon! Many Thanks Stephen - Premium Tile Trim

Posted 2 weeks ago

“Quick speedy and great product… !”

Helpful Report

Posted 3 weeks ago

Hi Jojo, Thank you very much for taking the time to leave us a positive review, and for shopping with Premium Tile Trim. We are delighted to hear about your experience with us. We are pleased that the product and delivery time met your expectation. We look forward to serving you again. It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible. If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need. We hope to welcome you back again soon! Many Thanks Stephen - Premium Tile Trim

Posted 3 weeks ago

“Extremely good”

Helpful Report

Posted 3 weeks ago

Hi Wayne, Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools. We are delighted to hear you're happy with the trim you received! We look forward to serving you again in the future! It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible. If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need. We hope to welcome you back again soon! Many Thanks Molly - Premium Tile Trim

Posted 3 weeks ago

“Prompt delivery, great product and excellent value”

Helpful Report

Posted 3 weeks ago

Hi Anna, Thank you very much for taking the time to leave us a positive review, and for shopping with Premium Tile Trim. We are delighted to hear about your experience with us. We are pleased to hear that your order arrived promptly and you was happy with your products. We look forward to serving you again. It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible. If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need. We hope to welcome you back again soon! Many Thanks Stephen - Premium Tile Trim

Posted 3 weeks ago

“Very quick delivery and helpful assistance when I called with a query.”

Helpful Report

Posted 1 month ago

Hi Susanna, Thank you very much for taking the time to leave us a positive review, and for shopping with Premium Tile Trim. We are thrilled to hear about your experience with us. We are pleased to hear that your order arrived promptly. We looked to serving you again. It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible. If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need. We hope to welcome you back again soon! Many Thanks Stephen - Premium Tile Trim

Posted 1 month ago

“Great product. Timely delivery 👏”

Helpful Report

Posted 1 month ago

Hi Hadas, Thank you very much for taking the time to leave us a positive review, and for shopping with Premium Tile Trim. We are thrilled to hear about your experience with us. We are pleased that the product met your expectation and look forward to serving you again. It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible. If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need. We hope to welcome you back again soon! Many Thanks Stephen - Premium Tile Trim

Posted 1 month ago

“Really quick delivery and nice product!”

Helpful Report

Posted 1 month ago

Hi Lucy, Thank you very much for taking the time to leave us a positive review, and for shopping with Premium Tile Trim. We are delighted to hear about your experience with us. We are pleased to hear that your order arrived promptly via our courier service. We are glad that the product met your expectation and look forward to serving you again. It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible. If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need. We hope to welcome you back again soon! Many Thanks Stephen - Premium Tile Trim

Posted 1 month ago

“Very competitive prices, great communications, quick delivery. Excellent service overall!”

Helpful Report

Posted 1 month ago

Hi Richard, Thank you very much for taking the time to leave us a positive review, and for shopping with Premium Tile Trim. We are thrilled to hear about your experience with us. At PTT, we strive to provide a wide range of quality products at competitive prices. We are additionally pleased to hear that your order arrived promptly via our courier service. We look forward to serving you again. We are delighted to hear about your experience with us. At PTT, we strive to provide a wide range of quality products at competitive prices It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible. If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need. We hope to welcome you back again soon! Many Thanks Stephen - Premium Tile Trim

Posted 1 month ago

“Nice and easy to find what your looking for on website and order. My parcel artived earlier than estimated with royal mail who kept us updated with tracking information. Will use again when i need any tile trim.”

Helpful Report

Posted 1 month ago

Hi Ian, Thank you very much for taking the time to leave us a positive review, and for shopping with Premium Tile Trim. We are delighted to hear about your experience with us. We are pleased to hear that you found us easy to order from and that your order arrived in a timely fashion. We look forward to serving you again. It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible. If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need. We hope to welcome you back again soon! Many Thanks Stephen - Premium Tile Trim

Posted 1 month ago

“Beautiful copper trim for tiles at an excellent price. I paid less than half the price of similar trim I could buy locally including the next day postage. Couldn’t find the right colour locally though. Quality item. Arrived on time and packed in a sturdy cardboard tube so in perfect condition. Very happy. Thanks 😊”

Helpful Report

Posted 1 month ago

Hi Jan, Thank you very much for taking the time to leave us a positive review, and for shopping with Premium Tile Trim. We are thrilled to hear about your experience with us. We are pleased to hear that you found everything you needed and everything arrived promptly. We are glad we met your expectation and look forward to serving you again. It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible. If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need. We hope to welcome you back again soon! Many Thanks Stephen - Premium Tile Trim

Posted 1 month ago

“All good, no complaints. I ordered something. They sent it next working day as promised.”

Helpful Report

Posted 1 month ago

Hi Keith, Thank you for taking the time to leave a review. As a business, all reviews are important to us, as we continue to adapt and evolve to meet our customer's needs. We are sorry to see your 3 star review of our company. We see anything 3 stars or under as a negative review. We always like to try and rectify any negative reviews the best we can. In regards to your order as you have stated that everything was good, had no complaints and everything arrived on time as promised. We are sorry to hear that this did not equate to a higher star review.

Posted 1 month ago

“Fast delivery and quality item!”

Helpful Report

Posted 1 month ago

Hi Darren, Thank you very much for taking the time to leave us a positive review, and for shopping with Premium Tile Trim. We are delighted to hear about your experience with us. We are pleased to hear that your order arrived promptly via our courier service. At PTT, we strive to provide a wide range of quality products at competitive prices. We look forward to serving you again. It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible. If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need. We hope to welcome you back again soon! Many Thanks Stephen - Premium Tile Trim.

Posted 1 month ago

“Good choice of products at very competitive prices. The trims I ordered were extremely well packed and delivered really quickly. I would definitely buy here again.”

Helpful Report

Posted 1 month ago

Hi, Thank you very much for taking the time to leave us a positive review, and for shopping with Premium Tile Trim. We are delighted to hear about your experience with us. At PTT, we strive to provide a wide range of quality products at competitive prices. We are pleased that your order arrived well packaged and on time. We look forward to serving you again. It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible. If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need. We hope to welcome you back again soon! Many Thanks Stephen - Premium Tile Trim

Posted 1 month ago

“Have used the webiste a few times now, very reasonably priced, product is exactly as described and delivery is super fast, you can track it the whole way too. Great service all round.”

Helpful Report

Posted 1 month ago

Hi Lisa, Thank you very much for taking the time to leave us a positive review, and for shopping with Premium Tile Trim. We are delighted to hear about your experience with us. We are pleased to hear that you found us easy to order from and you found our prices to be good. We are additionally pleased to hear that your order arrived promptly and was easy to track. We look forward to serving you again. It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible. If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need. We hope to welcome you back again soon! Many Thanks Stephen - Premium Tile Trim

Posted 1 month ago

“The pictures show they are dark grey .But they are not”

Helpful Report

Posted 1 month ago

Hi Raymond, Thank you very much for taking the time to leave us a positive review, and for shopping with Premium Tile Trim. We are delighted to hear about your experience with us. We are glad we met your expectation and look forward to serving you again. It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible. If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need. We hope to welcome you back again soon! Many Thanks Stephen - Premium Tile Trim

Posted 1 month ago

“Good packing. Trim quality is good, Delivery quick. I paid for delivery £8. But I decided to change for bigger size and this is funny becouse return will cost from £30 . Disappointed”

Helpful Report

Posted 1 month ago

Hi Kaspars, Thank you for taking the time to leave a review. As a business, all reviews are important to us, as we continue to adapt and evolve to meet our customer's needs. We are sorry to hear about your experience with us. We would be able to refund you for the products if you are able to return them back to us. To return them back to us would be at your cost due to ordering incorrect product. The price of getting these returned could vary with couriers due to the size of the trims you have ordered. We are however pleased to hear the quality and packaging met your expectation and that your order arrived promptly.

Posted 1 month ago

“Paid for next day delivery and had email to say order would be delivered before 6pm. Order didn’t arrive. I emailed Tiles-direct who refunded the next day delivery charge.”

Helpful Report

Posted 1 month ago

Hi Mark, Thank you for taking the time to leave a review. As a business, all reviews are important to us, as we continue to adapt and evolve to meet our customer's needs. We are sorry to hear about the experience you have had with us. At PTT, we strive to get out customers there orders to them as quickly as possible. Unfortunately on this occasion FedEx have let us down. We will raise this issue with our accounts manager at FedEx regarding this issues. I can see that my colleague has refunded you the next working day delivery charges. We are sorry again for the inconvenience caused with your order and hope to serve you again soon.

Posted 1 month ago

“The delivery and service was very good”

Helpful Report

Posted 1 month ago

Hi Joe, Thank you very much for taking the time to leave us a positive review, and for shopping with Premium Tile Trim. We are thrilled to hear about your experience with us. We are pleased to hear that the delivery and service met your expectation and look forward to serving you again. It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible. If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need. We hope to welcome you back again soon! Many Thanks Stephen - Premium Tile Trim

Posted 1 month ago

“great product , looks fantastic”

Helpful Report

Posted 1 month ago

Hi David, Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools. We are delighted to hear about your experience with us. At PTT, we strive to provide a wide range of quality products at competitive prices. We are glad we met your expectation and look forward to serving you again. It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible. If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need. We hope to welcome you back again soon! Many Thanks Stephen - Pro Tiler Tools

Posted 1 month ago


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Premium Tile Trim Reviews