Post Office Reviews

Name: Post Office
Rating: 2.60

2.6 Rating 97 Reviews

40 %

of reviewers recommend Post Office

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2.6

Based on 97 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Email, Telephone, Live Chat

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Post Office 1 star review on 21st January 2022

Rafal Wojciech Wainberg

Post Office 1 star review on 2nd August 2021

Cristina

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A kind lady helped me Daljit is her name l have been to the office several times and no one was willing to help me it was a process l couldn't have managed without I.T skills. This is at Park Street post office in Walsall. Daljit you an angel”

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Posted 3 days ago

“I want to say, what a great Postoffice we have in London, On. They called me to say they have a parcel for me with no address. Inseed of sending it back they called me. THANKYOU SOOO MUCH. .”

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Posted 5 days ago

“Rude asian women in hijab, always arguing with customers. Kept me waiting whilst people were jumping queue. No explanation and no apology given. When i asked her why she ignored me she became aggressive.”

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Posted 1 month ago

“Took.out home insurance with the post office and found the whole business so easy and straightforward. I requested a.paper copy of my policy, which arrived in two days. I would recommend.”

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Posted 2 months ago

“I like the services I receive from the staff of Post Office, Upper Holloway, London. The Manager Sabana is not only helpful but very knowledgeable of her work and role. I also appreciate the help of her team e.g Clema and others, always polite and patient with customers. Keep this up, Upper Holloway team.”

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Posted 2 months ago

“If the devil were a corporation, the Post Office would be him. #QuashThePostOffice”

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Posted 2 months ago

“Discussing behaviour of the post office stuff. They criminals, scammers and their old way of working in the modern world is rather disappointing and imbaresing. Anybody working for such company should be ashamed of themselves.”

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Posted 2 months ago

“Cannot access any car insurance forms, and no one answers the phone. Pretty poor service.”

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Posted 3 months ago

“Little Lever Post Office, Little Lever, Bolton. The Postmistress at this Post Office is really helpful. Every time I have been in there since she started years ago she has been lovely. Most of the time she seems to be on her own. I feel sorry for her because it is such a busy Post Office.”

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Posted 5 months ago

“Post still being delivered to the wrong road . Last 3 delivery's don't belong at my address. Try calling postie back but they just look at you and keep walking”

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Posted 5 months ago

“Why did the Royal Mail take seven days to deliver a letter from Birchington to Folkestone with a second class stamp.”

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Posted 5 months ago

“Catchgate post office sucks wepesented them with prepaid special parcel but they wanted to charge. Went to Stanley who accepted no problem”

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Posted 8 months ago

“I was informed a tracked item would be delivered yesterday so I had to wait home. By 11.35am I had to go out and they came 11.43am an left a card, stating delivery today so I have to cancel other stuff and wait. 12.35pm now and not here! Just called and eventually spoke to someone who said it might arrive anytime up to 7.30pm! I said I cannot stay home all day and was told I can collect it another day…from the depot on the opposite side of town, or schedule another day but they will not give a time slot. The Post Office is useless and deserves to go out of business.”

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Posted 9 months ago

“The most totally useless postal service in the UK, they can't even deliver a 24hr tracked parcel within the 24hr period & they charge us enough for it, they never accept responsibility for their abismal 'service' all they do is lie in any response they give "if they can be bothered to reply" a complete disgrace!!”

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Posted 10 months ago

“I have sent a registered letter to Malta , 18days still showing in transit when I track it, I would not use post office again”

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Posted 10 months ago

“This post office 111th harlem worth is terrible i've been going there for 10 years now all of a sudden we can't bring more than five packages to them if im not from Worth. it's crazy the Oaklawn post office is just as bad”

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Posted 11 months ago

“Always courteous helpful service”

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Posted 1 year ago

“5days fir an £8 postage guaranteed next day, rude staff in tele sales he knew he'd done bad as when I asked for his name he hung up on me! Tracking not working, total bare faced lies,but I persevered and the last lady I spoke with was so so nice,helpful and polite. So unlike the male idiot who refuses a basic q of what's your name”

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Posted 1 year ago

“I purchased a "guaranteed" next day service. The package was delivered two days late. The 'tracking' feature was ridiculous. I lost money as a consequence of late delivery. The Post Office rejected my claim for compensation on the grounds that I did not read their T&Cs or purchase their 'consequential loss insurance' (which was not offered and I had never heard of!). It should be illegal for a company to describe a service as 'guaranteed' if it is not guaranteed (or insufficiently insured, as in my case). The Post Office and Royal Mail are essentially monopolies. They were better as state owned organisations. Hopeless customer service.”

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Posted 1 year ago

“I send 2 to 15 1st class packages a week. They arrive in 3 days average, all over the US, and in good condition. The USPS is the cheapest option for me, by 3.00 or more per package. Thank you!”

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Posted 1 year ago

Post Office is rated 2.6 based on 97 reviews