PostBoxShop.com Reviews

4.0 Rating 375 Reviews
74 %
of reviewers recommend PostBoxShop.com
4.0
Based on 375 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 79%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Telephone, Email
Read PostBoxShop.com Reviews

About PostBoxShop.com:

Post box Shop will only source their products from reliable manufacturers in the UK and Europe where we can guarantee that only the finest materials are used. We will not import and supply the inferior goods from the Far East that are readily available in today’s market on other websites and retail outlets.

You can be assured that you only receive products of the finest quality. Most of our products comply to BS EN:13724 AND Secured By Design New Homes Guide 2014.

Post box Shop can cater for all styles and tastes whether you require a traditional or modern post box, we will have the solution.

Our range includes

Freestanding letterboxes
Surface mounted mailboxes
Recessed postboxes
Through the wall post boxes
Rear access post boxes
Mail chutes
Anti-Arson letter boxes
Fire rated post boxes
Post boxes for gates and railings
Secured by Design Letterboxes
Bespoke boxes
We carry stocks and can normally supply within five working days.

Our range of post boxes is constantly changing to meet the publics needs and demands to ensure that Post box Shop remain the No 1 supplier of post and mail boxes in the UK.

As well as our extensive range of individual boxes we can supply post boxes for commercial buildings and apartment blocks.

Visit Website

Phone:

01233 229297

Email:

info@postboxshop.com

Location:

PostboxShop Ltd Unit 12, Kingsnorth Ind. Est, Ashford
Kent
TN23 6LL

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Anonymous
Anonymous  // 01/01/2019
Great size, little bit fiddly to secure the top screws to the wall whilst holding up the post flap.
Helpful Report
Posted 3 years ago
Excellent very helpful great staff good product George
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Posted 3 years ago
Thank you George. Glad to hear you are happy with your purchase and our friendly staff. We are always happy to help!
Posted 3 years ago
The service was very prompt and I like the product very much.I would recommend the company.
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Posted 3 years ago
Fast delivery, good prices, thank you
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Posted 3 years ago
Thank you for your purchase and positive feedback.
Posted 3 years ago
Efficient service , no issues .
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Posted 3 years ago
All good no probs
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Posted 3 years ago
Excellent service and when the product arrived, the quality was superb! Highly recommended indeed.
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Posted 3 years ago
Excellent service & post box quality
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Posted 3 years ago
Excellent service from Postboxshop - whilst we were sent a box in the wrong colour, the team were very quick to rectify the error and send a new box in the right colour at their own cost! Good recovery!
Helpful Report
Posted 3 years ago
I ordered a post box weeks ago. Advised online and on the phone that the item was in stock and it would be dispatched within two weeks. Still not received order and now being told they don't know when I will receive the order or when it will be in stock!
Helpful Report
Posted 3 years ago
In order to help you with your enquiry, it would be more helpful to give us your name rather than staying anonymous. We always try to give update to ongoing orders, but most manufacturers have been disrupted by the pandemic and try to catch up with backlogs. Most client understand and are supportive in these difficult times. If you are not happy with service and delay, we offer full refund without conditions.
Posted 3 years ago
Ordered post box weeks ago. Advised online when I purchased it that it was in stock and spoke to someone on the phone who confirmed this and advised it would be dispatched in around two weeks. Still not received the post box & now being told they don't even know when I am likely to receive it
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Posted 3 years ago
NOT RECEIVED POST BOX
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Posted 3 years ago
We already informed someone in your company that your order was despatched! It was done before you posted this review! Your order was made and sent within the time specified. Disappointed to see this one star review
Posted 3 years ago
Website easy to manage, ordering straight forward, and delivery on time. Product is exeactly what I ordered. Free postage, whats not to like
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Posted 3 years ago
Original order arrived damaged. Very pleasant lady, Tia, arranged replacement and pick-up of original. Great! No pick up. Man got in touch and told me 'dispose of it'. Huge box! Both of us disabled and live in upstairs flat. Ridiculous way to spoil a good impression.
Helpful Report
Posted 3 years ago
Dear Antony We are disappointed that you leave us with a one start review, when we sent to you a brand new box to replace the damaged one. We apologise that the box was not arranged to be picked as agreed. It should have been done. If still on the premises, we will pick it up for you. We politely ask you if you could dispose of it, saving us the expense of picking up a box that will be binned on arrival. Maybe the person who installed this huge box could have dispose of it for you. We will wait for your instructions
Posted 3 years ago
I found the perfect DAD shark post box with this company, I telephoned to find out how long delivery would take, I was told 3-4 working days. I placed my order, was emailed to check the colour I wanted, deliver was made within 3 days. The box is great and the service excellent. Just hope the postman doesn't lose his fingers!
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Posted 3 years ago
Thank you Carolyn for your comment. We are happy to hear you are happy with both the product and our service. Have a great day
Posted 3 years ago
Had this post box up for about a week. It replaced an old wooden one we had. This is so much better really pleased with this. The green colour is lovely too. This was exactly what I was looking for.
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Posted 3 years ago
So how I bought it from another company.
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Posted 3 years ago
Because the manufacturer is now able to supply theses boxes after having been closed for weeks due to COVID19. These boxes are also available from us now.
Posted 3 years ago
We still have not received the product. Order placed on 30th April 2020. Delivery has not been done yet, can we we please have update on this. No one called us to confirm they are coming to deliver
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Posted 3 years ago
Mr Khan We are very disappointed to see a one STAR review from you as we tried to contact you two weeks ago to inform you that the goods were ready for despatch. Nobody answered the phone number provided. Your order was ready quicker than anticipated as well! We will wait for your instructions.
Posted 3 years ago
Emmanuel was very helpful when I had a query. He replied personally with an answer and has kept me updated with the despatch dates and information. Very happy and would recommend the PostBoxShop.
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Posted 3 years ago
Thank you Darren for your email. We are glad you had a good experience with us and are happy with the product. We will pass your positive feedback to Emmanuel. Have a good day
Posted 3 years ago
Ordered April 27th, still not received 4 weeks later. No indication when I ordered that there would be such a delay. I had to contact Post Box who “hoped” their supplier would recommence production and that the post box would be delivered in 2 weeks. Delays are completely understandable in these challenging times BUT 1. The delay should be clear when ordering 2. Post Box should have contacted me to explain the delay.
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Posted 3 years ago
We are obviously disappointed to see a negative review when we clearly explain on our website that orders and deliveries are disrupted by the COVID19 and we encourage customers to contact us for update or information. Although the great majority of our customers are supportive and understand this situation, we can offer full refund to those who cannot wait for their postbox. Regards
Posted 3 years ago
PostBoxShop.com is rated 4.0 based on 375 reviews