Intermedical Homecare Reviews

4.8 Rating 275 Reviews
100 %
of reviewers recommend Intermedical Homecare
4.8
Based on 275 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Intermedical Homecare Reviews

About Intermedical Homecare:

Leading the way in Portable Oxygen therapy since 1997. Helping thousands of patients with their supplementary oxygen needs for better independance, our team offer specialist advice tailored to individual needs with unrivalled after care & support.

Visit Website

Phone:

0800 028 2194

Email:

homecare@intermedical.co.uk

Location:

Unit 6, Mill Hall Business Estate Mill Hall, Aylesford Kent
Aylesford Kent
ME20 7JZ

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Intermedical Homecare 5 star review on 12th March 2024
Michael H
Intermedical Homecare 5 star review on 5th August 2022
Judith
Intermedical Homecare 5 star review on 6th October 2020
Derrick M
Anonymous
Anonymous  // 01/01/2019
you were helpful and did what you said you would , product seems good Im happy! will come again. however- i didnt like your website.
Helpful Report
Posted 6 days ago
I purchase a Mini-Wright peak flow meter similar to the ones in Doctors' surgeries from Intermedical. I was pleased to find this firm as Google searching for this product only produced devices with lots of extra unnecessary electronics and a seriously higher price. However, changing to DuckDuckGo as the search engine Intermedical came up. Prices were all fairly similar and Intermedical was chosen for being marginally cheaper. The website purchase process was not as slick as (say) eBay but quite good enough. The delivery by Post was efficient as the Posties know where we live unlike DPD or other national carriers. We were amused by the packaging which was a large box mostly full of air. To be fair the peak flow meter arrived in pristine condition and all the packaging has gone to the re-cycling. Satisfied customer? Yes.
Helpful Report
Posted 1 year ago
Straightforward ordering process. Goods came quickly and meet expectations. I was actually delighted to find a customised trolley for my oxygen concentrator since it's so heavy and carrying it causes shortness of breath. The only reason this isn't a 5 star review is because the trolley was so pricey, at £150. That will make it unaffordable for some. Also I didn't receive an order acknowledgement for several days which caused a bit of angst. All in all though happy with the quality of goods and service.
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Posted 1 year ago
Service and equipment good, no problems. However, on totally different subject, my wife filled out the VAT exemption form as I have Chronic COPD and Emphysema. We did get confirmation saying the form had been received but don't know what happens next.
Helpful Report
Posted 1 year ago
never heard anything after ordering after a few days I phoned to make sure my order had been processed after that it arrived very quickly just lacked communication
Helpful Report
Posted 1 year ago
Rang in 19/3 spoke to Samuel - incredibly helpful. O2 concentrators unsurprisingly on back order but had good advice on which model to chose & placed order for delivery mid-April
Helpful Report
Posted 4 years ago
I am pleased with my purchase. I got good information when I discussed the product over the phone
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Posted 4 years ago
Use this as a small boost to help breathing in mornings and evenings after climbing stairs.
Helpful Report
Posted 4 years ago
This POC let me do far more than I use to. I have severe emphysema now with my POC I feel much more secure
Helpful Report
Posted 4 years ago
Only used it a couple of times so far.It seems to meet all my needs.Do think the cannulla could be all the same colour.Not mad on green
Helpful Report
Posted 5 years ago
Dear Customer, Thank you for your review. We will feed this back to our operations team with regards to the colour of the cannula. I'm pleased to hear that your machine is meeting your needs. Intermedical Homecare Team
Posted 5 years ago
Received very quickly but unfortunately the cannula was not in the package as advertised . The product Zen O lite serial no ZLI01334 packed by J Tew. Please post one to me asap. Thx June .
Helpful Report
Posted 5 years ago
Dear Ms Andrews, Thank you for your review. We apologise that the cannula wasn't included. We will have some shipped up to you on a priority shipment. Thank you for your custom. Intermedical Homecare Team
Posted 5 years ago
Having used this amazing unit for 4 weeks now I cannot tell you how liberating it is to use. It gives me the freedom I never had before. I would have given 5 stars but the nasal cannula that fits onto the machine is far too soft and bends over stopping the oxygen flow. I have since changed it for a stiffer one and now it's perfect.
Helpful Report
Posted 5 years ago
I was delighted with the rapid response to my request for the machine. It gives me the mobility I wanted without the weight of oxygen cylinders. Excellent
Helpful Report
Posted 5 years ago
Intermedical Homecare were very informative during telephone conversations
Helpful Report
Posted 5 years ago
Quick efficient service with help to find the right replacement for my old machine
Helpful Report
Posted 5 years ago
Quick easy service
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Posted 6 years ago
Agreed buying of product by telephone and collected in person. Staff very good in explaining the working of equipment.
Helpful Report
Posted 6 years ago
To be able to supply a POC with enough power to meet my present needs with enough reserve for the near future.
Helpful Report
Posted 6 years ago
Can't thank Intermedical enough. We were let down by a web company who promised delivery and it was getting close to when we were going on holiday. We cancelled the order and went with intermedical and delivery was next day. Even phoned to make sure we got it ok. Top service and thank you. We had a trouble free, worry free holiday in tenerife.
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Posted 6 years ago
Great service. Happy with the Eclipse machine.
Helpful Report
Posted 6 years ago
Intermedical Homecare is rated 4.8 based on 275 reviews