Intermedical Homecare Reviews

4.8 Rating 275 Reviews
100 %
of reviewers recommend Intermedical Homecare
4.8
Based on 275 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Intermedical Homecare Reviews

About Intermedical Homecare:

Leading the way in Portable Oxygen therapy since 1997. Helping thousands of patients with their supplementary oxygen needs for better independance, our team offer specialist advice tailored to individual needs with unrivalled after care & support.

Visit Website

Phone:

0800 028 2194

Email:

homecare@intermedical.co.uk

Location:

Unit 6, Mill Hall Business Estate Mill Hall, Aylesford Kent
Aylesford Kent
ME20 7JZ

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Intermedical Homecare 5 star review on 12th March 2024
Michael H
Intermedical Homecare 5 star review on 5th August 2022
Judith
Intermedical Homecare 5 star review on 6th October 2020
Derrick M
Anonymous
Anonymous  // 01/01/2019
All round very good
Helpful Report
Posted 2 years ago
From the time I approached Intermedical Homecare with a simple question I received nothing but excellent advice and assistance but importantly I was not put under pressure. I was most impressed both with the advice I received and the speed of delivery once I had come to a decision and ordered. I am extremely pleased with the condenser that I bought and very happy with the entire process. Many thanks
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Posted 2 years ago
Information and equipment excellent
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Posted 2 years ago
Excellent service, from the call handler to delivery.
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Posted 2 years ago
Excellent, very helpfull
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Posted 2 years ago
I requested a Imogen oxygen machine it was not in stock true to your word when it came in u informed me and I received it in 24 hrs
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Posted 2 years ago
Found Lee very helpful and knowledgeable... Thank you for the great service...
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Posted 2 years ago
Great sales and customer service with very prompt action taken on customers requests. First class delivery on ordered products. Many Thanks Mr A Dunn West Lothian
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Posted 2 years ago
Had what we wanted at a very good price, and delivery was quick. What more could you ask for!
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Posted 3 years ago
Very pleased with the product and the service provided
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Posted 3 years ago
Great customer service great delivery excellent product which I purchased because my father had coronavirus the oxygen concentrator helped my father recover
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Posted 3 years ago
Intermedical Homecare are a reliable source for domicilliary oxygen concentrators. The range available seems very comprehensive, and was particularly helpful in comparing and choosing a lightweight device which can be used outside the house during exercise. The ability to have the VAT exemption applied to the invoice directly, rather than pay the VAT inclusive price and then await a refund, is much appreciated. I have found that the availability of accessories, even fairly obscure ones, but mostly really useful, shows that the company has a good knowledge of its customer requirements. The website is fairly easy to access, but I do get a bit frustrated about the need for complicated requirements for passwords to access my account.
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Posted 3 years ago
Received the goods quicker than expected, even had a text telling me when the goods will arrive
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Posted 3 years ago
Found staff very accommodating and friendly. I had to exchange a machine and it was done with no fuss and dealt with very promptly . Would definitely recommend their service .
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Posted 3 years ago
Excellent service. Prompt and attentive. Product does exactly what it said on the tin. All I need know is to find my clinician!
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Posted 3 years ago
Dealt with well by your sales staff very efficient
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Posted 3 years ago
Intermedical were knowledgeable about the products, and returned my phone call. When the machine I wanted was ordered, delivery was within 24 hours. Excellent service!!
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Posted 3 years ago
A few weeks ago my wife and I decided that it would be beneficial for her to have a battery operated oxygen machine, so we can go further afield and stay out longer as we only have the portable oxygen bottles supplied to her via the NHS. These are ok, but we could only physically carry one (the one she would be using), and depending on her usage they don’t last very long. So we had to stay near to home or the car where the spares are kept. I had an idea that I would see if I could raise enough money via “just giving” charity website. That’s exactly what I did, to my amazement once our friends and family saw the website article, funds just rolled in and within 2 days I had raised enough to purchase Jackie’s new lease of life machine. “Enter stage left”... intermedical Homecare. A very good friend of ours contacted Mr Lee Denny of intermedical and explained what I was doing and exactly what I wanted to buy. And that is what we did, once I had raised all the money needed and had received it, I put our order in. To our very much surprise 24 hours later we were opening the boxes that contained Jackie new machine. I would just like to single out Lee for the help and knowledge that he gave us and all the staff at intermedical for a super service and a very very quick delivery. My wife and I can now look forward to longer trips away and maybe now we can book that European holiday that we’ve always dreamed of. Thank you all again at Intermedical. Take Care and Stay Safe. BTW...I forgot to mention, everything was supplied at a very good and competitive price.
Intermedical Homecare 5 star review on 6th October 2020
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Posted 3 years ago
very good service. order placed yesterday and my oxygen machine was received this morning. So far so good. Thanks Johna Atkins
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Posted 3 years ago
Thanks for your help in buying my wife Inogen G5. Great service and we love the unit. it allowed us to travel to Cornwall this month with our caravan.
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Posted 3 years ago
Intermedical Homecare is rated 4.8 based on 275 reviews