Intermedical Homecare Reviews

4.8 Rating 275 Reviews
100 %
of reviewers recommend Intermedical Homecare
4.8
Based on 275 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Intermedical Homecare Reviews

About Intermedical Homecare:

Leading the way in Portable Oxygen therapy since 1997. Helping thousands of patients with their supplementary oxygen needs for better independance, our team offer specialist advice tailored to individual needs with unrivalled after care & support.

Visit Website

Phone:

0800 028 2194

Email:

homecare@intermedical.co.uk

Location:

Unit 6, Mill Hall Business Estate Mill Hall, Aylesford Kent
Aylesford Kent
ME20 7JZ

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Intermedical Homecare 5 star review on 12th March 2024
Michael H
Intermedical Homecare 5 star review on 5th August 2022
Judith
Intermedical Homecare 5 star review on 6th October 2020
Derrick M
Anonymous
Anonymous  // 01/01/2019
very happy customer! very fast delivery before Christmas -no delays because of postal strike. thank you.
Helpful Report
Posted 1 year ago
I contacted Intermedical Homecare for advice on which oxygen concentrator to buy for my mum who has pulmonary fibrosis as we were getting nowhere with the NHS. They were extremely helpful and supportive. I ordered the equipment and it arrived the next working day. I really cannot recommend this company highly enough. They are brilliant.
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Posted 1 year ago
Purchased an Inogen One G5 recently for help with IPF. Arrived next day. Great machine but I wish it was quieter on setting 6. Purchased the 8 cell battery too as much lighter load.
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Posted 1 year ago
The oxygen concentrator arrived the next day, in perfect condition
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Posted 1 year ago
A very friendly, professional and efficient service
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Posted 1 year ago
Excellent service. Wanted a trolley for my oxygen tank as it was too heavy and cumbersome for me. I ordered one day and it arrived the next. Top quality item at a really good price. I highly recommend this company!
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Posted 1 year ago
I ordered an oxygen trolley from Intermedical Homecare and I am extremely pleased with the quality. It is strong and very manoeuvrable the best I've found after using lesser products for years. Also the team packed and delivered my order in a very short time, really efficient. When I need other similar products I'll be happy to call Intermedical Homecare.
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Posted 1 year ago
Fits my nose and is high flow thank you
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Posted 1 year ago
All aspects of my purchase from ordering to receiving were v. Good. will definitely recommend.
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Posted 1 year ago
I bought the Eclipse 5 two years ago and am still over the moon with it. It gives me the option to change the battery, I use it with a 15m tube so that it runs upstairs and into the shower and it is fantastic as I don’t have to have the unit in there with me and my carer, ensuring that I have space to safely be helped in and out and am not going to get the unit wet at all. When it comes to dealing with Intermedical Homecare, I couldn’t fault them. They arranged delivery really quickly, sorted the VAT relief, the delivery driver set it up for me and I had complete confidence in them. As somebody who had only needed oxygen for a few months back then and had never had to purchase anything like this, the company were amazing. They understood my fear regarding running out of power for the concentrator and being stranded without oxygen, they talked through my needs and advised me yet also appreciating that I had done a lot of research and was not an idiot. That’s important to someone who has a failing body but not a failing mind.
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Posted 1 year ago
Items exactly as described and prompt delivery
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Posted 1 year ago
I was initially sent in information to help me make my choice. I was guided through to my purchase and the VAT exemption. I felt comfortable all the way with the advice. Delivery was in very good time. Happy with the experience!
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Posted 1 year ago
Excellent advice given when I telephoned, enabled me to make my choice. The online information was comprehensive and easy to understand and the ordering process was straightforward. Delivery was very fast, next day, and I was kept updated regarding when my orders would arrive. The gentlemen I spoke to had a friendly and professional manner. The machine is everything I could have hoped for, it really suits my needs. Very pleased with the service I received.
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Posted 1 year ago
A very professional company from start to finish. Special thanks to Lee Denny for dealing with my queries. Delivery of my unit was made the following day after payment. I would not hesitate to recommend this company to anyone. 5 star service. Well done
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Posted 1 year ago
Kept me updated on delivery. It ended up being very prompt. An excellent company to deal with. Would definitely recommend with no hesitation.
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Posted 1 year ago
Very knowledgeable and helpful staff... My G5 purchases have really helped me cope with my current condition.... Kind regards, mark
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Posted 1 year ago
I had purchased with you before and found the service great. This time i had a query about the tax exemption and recieved the best customer service from Lee Denny. He left a voicemail and emailed me and we spoke about how to complete the form. Really above and beyond. Thank you so much. Very happy with my extra battery!
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Posted 1 year ago
Excellent service. Battery arrived in 2 days
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Posted 1 year ago
I've been on ambulatory oxygen for years but am lucky enough to still be pretty mobile. You are issued a strong carry bag for your oxygen but I struggle to carry the hefty weight of full cylinders for any length of time. I am thrilled with this trolley, it is robust but not at all heavy. I have taken it shopping and simply put it into the shopping trolley whilst in a supermarket. If you are just out for a walk you hardly know you are pulling it behind you, it has a super non-slip handle, smooth wheels and is just so much easier. Anyone using these standard cylinders will know how unsteady they are and how they can topple over with the slightest knock, usually straight onto your foot! That will never be a problem again and I would recommend this to anyone, especially those who are new to having to carry oxygen, make your life a bit easier and treat yourself to a trolly, you will be very happy you did!
Intermedical Homecare 5 star review on 5th August 2022
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Posted 1 year ago
Was worried about spending so much money on a concentrator that didn’t work overnight. Fears allayed! Spoke to Lee Denney and what a wonderful, professional gentleman. He was a breath of fresh air! He is also lovely to talk to and made me laugh! Look forward to receiving my unit soon.
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Posted 1 year ago
Intermedical Homecare is rated 4.8 based on 275 reviews