PoppersExpress Reviews

Name: PoppersExpress
Address: Burnden house, Viking street, Bolton
Rating: 4.53

4.5 Rating 715 Reviews

89 %

of reviewers recommend PoppersExpress

4.5

Based on 715 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About PoppersExpress:

Our website exists for our customers to purchase room odourisers in a secure and reliable online environment.

Visit Website

Email:

info@poppersexpress.co.uk

Location:

Burnden house, Viking street
Bolton
BL3 2RR

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PoppersExpress 5 star review on 30th May 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great products, good prices and really fast delivery…”

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“very quick response and posting”

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“Excellent service. Great product. Thank you.”

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“Great item, came fast well packed, works well. I’m very happy with this product. Thank you”

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“Excellent service”

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“Have used these guys for a number of years. I either use PoppersExpress or 1 other company depending on prices/deals etc My last purchase Poppers Express were the best value for money and as I spent over a certain amount i got a free 25ml bottle. Great selection of brands, best prices & quick & discrete despatch 5 *”

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“Brilliant products”

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“Getting 1 star because their delivery partner [Yodel] was terrible! Parcel was late. No explanation. Their website was deliberately misleading and unhelpful. Their online chat was in another country and avoided all my questions. Their 'helpline' is a robot with no options to speak to a human”

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Thanks for taking the time to leave a review and apologies you have been unhappy at YodelDirects service - I have tried to call you to discuss but the number on your order doesn’t appear to be correct . I think I can see what you contacted them about. Due to the bank holiday at the beginning of the month YodelDirect did not collect parcels on Monday 1st May as like Royal Mail they do no collections, so Tuesday 2nd May was the first available collection and on top of this they appear to have taken a few days longer than usual to deliver. We advise as an approximate timeline 4 working days, which would have seen the parcel delivered on Sat 6th May and they delivered on Tues 9th May - apologies it took a little longer than expected. Your comments re online chat being in another country & a misleading website obviously do not relate to the PoppersExpress website so must be in relation to the couriers website. Please be assured we turn orders around very quickly , to give you an idea, all orders received after 4pm yesterday and during the night have already been sent out today & its 10-15AM as i write this. If ever you have any order / delivery queries please contact us directly by replying to your order confirmation email or via the contact us form on our website - we answer all queries from customers we receive and contact YodelDirect or Royal Mail on behalf of customers if ever you want any update on parcels In transit. Assured of the best possible service & products at all times Best wishes the PoppersExpress team

“Lots of choice , fast and discreet delivery, and a boost at the right time , makes for maximum enjoyment!”

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“Delivery company useless , not delivered to address”

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Morning Leon. Thanks for taking the time to leave a review.. As you had not contacted us directly we were unware there was an issue. We have emailed you directly this morning as the couriers tracking shows your order as having been delivered on Weds 3rd May ie Weds last week, hopefully you are in receipt of your order now. Customers are reminded the quickest way to contact us re any customer service queries is to reply to your order confirmation email, as this enables us to repsond far quicker. This does not mean we do not want custmers to leave reviews, of course we do, it just enables us to repsond quicker as the reviews are not always emailed to us immediatley. Customers are assured orders are sent out the same day when received by 4pm. Assured of the best possible products & service at all times. Best wishes The PoppersExpress team

“Great product. Fast delivery”

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“Great quick service”

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“Very good costumer service and very helpful”

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“Got them very well Warped up, took a few more days then thought , but there was a Easter break so all it good ,”

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“Excellent, I'm very happy with my order.”

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“Very prompt service”

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“Quick and discreet delivery, would recommend.”

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“Happy with the process”

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“Very fast, efficient and discreet service”

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“The ordering process is easy and the delivery arrived within a few days of paying. Securely packaged. Very efficient from start to finish. Product is good too.”

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PoppersExpress is rated 4.5 based on 715 reviews