Pop Up Arcade Reviews

Name: Pop Up Arcade
Address: The Old Sun, Crete Hall Road, Gravesend, Northfleet
Rating: 4.94

4.9 Rating 3,229 Reviews

99 %

of reviewers recommend Pop Up Arcade

Company Reviews

Metrics

Info

4.9

Based on 3,229 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0800 321 3941

Email:

info@popuparcade.co.uk

Location:

The Old Sun, Crete Hall Road, Gravesend
Northfleet
DA11 9AA

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Pop Up Arcade 5 star review on 3rd April 2024

Seldon

Pop Up Arcade 5 star review on 21st March 2024

Anonymous

Pop Up Arcade 5 star review on 14th March 2024

Benedicte

Pop Up Arcade 5 star review on 13th March 2024

Alina

730

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is an excellent way to celebrate a birthday - the kids were very happy and the set up is brilliant.”

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Posted 4 years ago

“Great communication throughout, very slick set up and break down. My son aged 9 thought it was the best party ever !”

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Posted 4 years ago

“Andre was great..on time and efficient in setting up and getting the session started. He was good with the kids and helped them make the most of their time. Thanks for making the party fun..the kids are still taking about it! Looking forward to next time!”

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Posted 4 years ago

“My son and his friends really enjoyed the gaming party in our dining room. They were really happy with the choice of games and the equipment. The set up and tidy up were quick and the organiser knew her stuff and seemed really comfortable with helping the boys. Would definitely recommend especially for winter birthdays.”

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Posted 4 years ago

“We had a brilliant 8th birthday party experience with Dan a really great party host and all the guests and birthday boy reporting what an 'epic' time they'd had. I wouldn't hesitate to recommend. It was a great party! Thank you. That said, we were on a very tight budget and opted for the Friday night party package due to a discount available on a Friday. Sadly, a couple of days after paying a deposit a securing a date, we were informed that because we were 5 miles outside the free mileage radius, we had to pay a surcharge and were not entitled to the friday discount, meaning we paid an extra £50 event though we were only 5 miles over the radius. I'd recommend this detail about mileage, and about the weekday and Friday discounts not applying to people outside the radius, is more clearly spelled out on the website. This hiccup led to a lot of worry, tears when the birthday boy thought we'd have to cancel the party, and a bit of extra strife having to find the extra money.”

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Posted 4 years ago

“we had a birthday party for 8yr old and they loved it. The host James was fantastic with the kids. Nothing was a problem. Even dad's were found sneaking a game or two! Only reason I didn't give 5 stars is that the arrived late to the party. I had pre-asked for contact details to assist in finding the property or understanding if there was any issue. Tuns out they had made a scheduling mistake. Anyway James was quick in setting up and getting things going bar 15 min into the party time. We got the time back in the end.”

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Posted 4 years ago

“This was booked for my son and his best friend, for their 9th birthday party. We wasn't quite sure what to expect, but pleasantly surprised how smoothly thing's run. The children absolutely loved it, and the choice of game's and consoles was brilliant. Would definitely recommend this to anyone.”

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Posted 4 years ago

“We were really impressed with our Pop Up Arcade experience. The booking team were great (and very flexible...we were mid house move so couldn't confirm the address initially). The price was reasonable too. The guy who set up on the day was great, he was slightly late so it was a bit of a push to get all of the consoles set up on time (we didn't quite have the 30 minutes planned), but he just about managed it! My son really enjoyed his party and the kids all had a great time. Thank you!”

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Posted 4 years ago

“Worked well for an 8 year olds party with 10 kids. Very convenient as all the consoles, games, screens and bean bags were provided. Everybody had fun. Only area for improvement could be the company could maybe have set up tournaments or activities around The games maybe to engage all the kids equally and make sure they move around the consoles.”

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Posted 4 years ago

“It went really well and the kids loved it.”

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Posted 4 years ago

“Great party , good equipment and helpful staff. Affordable and good communication before the party. Would happily use again ! X”

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Posted 4 years ago

“I’m very happy with the service & communication from pop up arcade. We had “one for the living room” on a weekday after school & everyone enjoyed it. Stephanie the host was patient, kind, knowledgeable & prompt.”

Pop Up Arcade 4 star review on 22nd July 2019

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Posted 4 years ago

“Brilliant party with small tent in the garden. Kept 10 8yr old boys entertained from the minute they arrived. Was also good at ensuring everyone got a go on the games they wanted. The VR was excellent. Would have preferred to have two Switch consoles as that was in demand leaving another console unused, hence 4 stars. Also only 4 beanbags between 10 wasn’t enough.”

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Posted 4 years ago

“Overall good, arrived early etc... Ways to improve: because of the age of the children, I would of liked the host to have interacted more with the children for example: arranging teams to make it more competitive.”

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Posted 4 years ago

“Arrived early, received a call from HQ on the day to check all was ok - set up was quick and efficient - kids had a blast and were kept entertained for the entire 3 hours. Will definitely use at other events, Thank you so much Pop Up Arcade :)”

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Posted 4 years ago

“Company were punctual and set up with no fuss. Stephanie engaged with the children ensuring each kid got a good opportunity and turn at each game station. My son and his friends were overall pleased!”

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Posted 4 years ago

“Thank you very much, the gentleman that took the kids was brilliant. Reason I didn’t rate 5 was a small but meaningful thing. We had 15 kids as stated and they all couldn’t play at the same time. This was the only small issue we had but overall kids had great fun lots of laughter. Many thanks Marc”

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Posted 4 years ago

Hi Marc, I'm really glad to hear that everyone had a great time. I'm not sure why everyone wasn't able to play at the same time. The package you booked had: 4 consoles running Fortnite ( 4 players ) 2 Virtual Reality Headsets ( 2 players ) A Racing Station ( 4 players ) Larger Projector screen running 8 players Super Smash Borsh ( 8 Players ) We actually have 18 playable slots with that package. We always try to have more than enough equipment for everyone to be playing at once but what we've found is that, especially with games like Fortnite, some actually kids prefer to watch someone else play at times (particularly if it's coming to the end of an exciting round)

Posted 4 years ago

“Prompt efficient and friendly”

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Posted 4 years ago

“Brandon arrived on time; very professional, got set up quickly. The kids really liked him. Kids loves tents and gaming, combine the two is genius. I did book at the very last minute so there wasn’t time to discuss games etc beforehand that the kids wanted but Brandon managed to find something for everyone.”

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Posted 4 years ago

“I booked a party with pop up arcade for my younger son's 11th b'day. It was great. Boys had a fab time and they enjoyed games very much, specially the VR. The host was very helpful. I would definitely recommend it.”

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Posted 4 years ago

Pop Up Arcade is rated 4.9 based on 3,229 reviews