Pod Point Limited Reviews

4.73 Rating 9,736 Reviews
94% of reviewers recommend Pod Point Limited

About Pod Point Limited: UK's leading provider of electric car charging stations with over 25000 customers and solutions for home, workplace and public charging.

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Phone:
0207 247 4114

Email:
support@pod-point.com

Location:
Discovery House, 28 – 42 Banner Street

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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
delivery methods
Own Driver
Customer Service
communication channels
Telephone, Email
queries resolved in
Over a week
1. How well was everything explained to you during the ordering process?
2. How was your booking process and slot scheduling experience?
3. How was the installation on the day?
"Fitter was very professional and helpful and considerate"
Helpful Report
Posted 1 week ago
1. How well was everything explained to you during the ordering process?
2. How was your booking process and slot scheduling experience?
3. How was the installation on the day?
"Eddy messaged me ahead. Turned up promptly. Courteous and found an installation solution without cables on the outside of the house. Very pleased with the result. Cleaned up and took rubbish away."
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Posted 1 week ago
1. How well was everything explained to you during the ordering process?
2. How was your booking process and slot scheduling experience?
3. How was the installation on the day?
"Dan was excellent. Turned up on time, very polite, a lovely guy. Did the installation quickly and effectively with no mess. Talked me through how to use the device, and the installation was straight forward and well executed. I am a very happy customer!"
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Posted 1 week ago
1. How well was everything explained to you during the ordering process?
2. How was your booking process and slot scheduling experience?
3. How was the installation on the day?
"Application process detailed but straightforward. Local contractor excellent, approachable,clean efficient."
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Posted 1 week ago
1. How well was everything explained to you during the ordering process?
2. How was your booking process and slot scheduling experience?
3. How was the installation on the day?
"Excellent service on a tricky install at a block of flats. Engineer was very helpful and has done a great job."
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Posted 1 week ago
1. How well was everything explained to you during the ordering process?
2. How was your booking process and slot scheduling experience?
3. How was the installation on the day?
"Fast, friendly and professional service."
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Posted 1 week ago
1. How well was everything explained to you during the ordering process?
2. How was your booking process and slot scheduling experience?
3. How was the installation on the day?
"On time, communicated that the engineer would be early and checked if that would be OK, install went as planned, based on info provided, good advice on existing electrical connections, well explained around what he was going to do, and on how the podpoint works. Clean, tidy polite and helpful, superb customer experience."
Helpful Report
Posted 1 week ago
1. How well was everything explained to you during the ordering process?
2. How was your booking process and slot scheduling experience?
3. How was the installation on the day?
"Whilst Oliver was a few minutes late, he did contact me to advise of his arrival time. He was friendly and professional. Oliver discussed the location of the charger with me to ensure that it was the most suitable location and would be fully accessible when installed. He had to move a few cables etc in the meter box and was quite happy to do so. I found him to be very accommodating and overall a painless experience. Thank you Oliver & Pod Point."
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Posted 1 week ago
1. How well was everything explained to you during the ordering process?
2. How was your booking process and slot scheduling experience?
3. How was the installation on the day?
"Fast,efficient, tidy"
Helpful Report
Posted 1 week ago
1. How well was everything explained to you during the ordering process?
2. How was your booking process and slot scheduling experience?
3. How was the installation on the day?
"Our installer arrived when you said that he would, did a very neat and tidy job and fully explained the system to me. Overall faultless service - we are very happy that we chose Pod Point for our charging point at home."
Helpful Report
Posted 1 week ago
1. How well was everything explained to you during the ordering process?
2. How was your booking process and slot scheduling experience?
3. How was the installation on the day?
"Contacted by phone re a same day installation. Engineer arrived on time and installed the charge point in the location desired and made a very neat job of it. Explained the process and left. A credit to your company al round."
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Posted 1 week ago
1. How well was everything explained to you during the ordering process?
2. How was your booking process and slot scheduling experience?
3. How was the installation on the day?
"Great installer who fitted everything as requested with no fuss"
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Posted 1 week ago
1. How well was everything explained to you during the ordering process?
2. How was your booking process and slot scheduling experience?
3. How was the installation on the day?
"The engineer was very thorough and knowledgeable."
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Posted 1 week ago
1. How well was everything explained to you during the ordering process?
2. How was your booking process and slot scheduling experience?
3. How was the installation on the day?
"Installer was efficient and made sure I was happy and understood use of Pod-Point.left area clean and tidy"
Helpful Report
Posted 1 week ago
1. How well was everything explained to you during the ordering process?
2. How was your booking process and slot scheduling experience?
3. How was the installation on the day?
"The engineer was prompt and polite, took the time to explain what he was doing, then how the system works."
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Posted 1 week ago
1. How well was everything explained to you during the ordering process?
2. How was your booking process and slot scheduling experience?
3. How was the installation on the day?
"Excellent service friendly installer - Thanks"
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Posted 1 week ago
1. How well was everything explained to you during the ordering process?
2. How was your booking process and slot scheduling experience?
3. How was the installation on the day?
"very good engineer, nice tidy job and pointed out issues i need to address. Just waiting for the wifi to connect"
Helpful Report
Posted 1 week ago
1. How well was everything explained to you during the ordering process?
2. How was your booking process and slot scheduling experience?
3. How was the installation on the day?
"Friendly installer, neat installation and demonstrated how it worked."
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Posted 1 week ago
1. How well was everything explained to you during the ordering process?
2. How was your booking process and slot scheduling experience?
3. How was the installation on the day?
"The Fitter arrived ahead of time, checked the job out, warned me of a slight problem with drilling through the brick; made a very neat job installing the RCD in a compact cupboard situation; explained how to use the Podpoint and checked it worked with my cable in my car."
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Posted 1 week ago
1. How well was everything explained to you during the ordering process?
2. How was your booking process and slot scheduling experience?
3. How was the installation on the day?
"Information about installation and the preliminary survey of our house using photographs I uploaded was excellent. It was reassuring to know that details of the installation could be planned before the installation visit. The installer was excellent - he kept us informed of his arrival time by text. On site he went about his work quickly and efficiently. He communicated all aspects of the set up to us and gave clear instructions for use of the system."
Helpful Report
Posted 1 week ago
Pod Point Limited is rated 4.73 based on 9,736 reviews