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Pod Point Limited Reviews

4.6 Rating 39,668 Reviews

90 %

of reviewers recommend Pod Point Limited

Company Reviews

4.6

Based on 39,668 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Pod Point Limited:

Pod Point is one of the leading providers of electric car charging. We provide reliable and easy to use chargers for homes and workplaces across the UK.

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Pod Point Limited 5 star review on 10th April 2024

Pod Point Limited 5 star review on 25th March 2024

Pod Point Limited 5 star review on 15th March 2024

Pod Point Limited 5 star review on 14th March 2024

Pod Point Limited 5 star review on 21st February 2024

Pod Point Limited 5 star review on 16th February 2024

Pod Point Limited 5 star review on 16th February 2024

1325

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ashley Parker has done a first class job of installing my Podpoint in a listed building. These buildings have their issues but he mastered them superbly. Despite needing to drill through walls and wood which are not straight (!) his provided a clean and professional fitting.”

Posted 3 weeks ago

“A good service. The equipment arrived in good time and Ashley the installer was prompt, courteous and efficient - Thankyou”

Posted 3 weeks ago

“Engineer was excellent - quickly installed with minumum mess and demonstrated how to use the charger once installed - Highly recommended!”

Posted 3 weeks ago

“Matt Lofthouse was brilliant. Demonstrated everything to me and happy with the results.”

Posted 3 weeks ago

“Great Service from Eddy. Very quick and tidy.”

Posted 3 weeks ago

“I have now had to chase pod point five times on the installation process. The help line are delightful and helpful. It is a complete shambles of a business full of very nice but completely ineffective people.”

Posted 3 weeks ago

“Placed the order and completed the survey on Thursday afternoon. Pod Point called me and gave me an appointment for the next day. The installer Ashley Parker did a great job. We discussed what he was going to do and agreed the best place for the charger and cables to go. Power only had to go off for 15 minutes, which Ashley made sure I was ready for that to happen first. Everything was completed in about 2 hours. Ashley showed me everything he had done and we started a charge before he left. Great service from ordering to completion.”

Posted 3 weeks ago

“Great service, great fitter”

Pod Point Limited 5 star review on 25th March 2024

Posted 3 weeks ago

“efficient, organised, tidy”

Posted 3 weeks ago

“Stephen who came to do the installation is a credit to you company and just a good knowledgable guy in general. I dont think it was the easiest installation but still just ensured the job was done.”

Posted 3 weeks ago

“Eddy was very professional, friendly and exactly installed the POD Point where I wanted it. Many thanks Indeed!”

Posted 3 weeks ago

“Our Engineer (Matt Lofthouse) was very professional and installed our PodPoint unit to a high standard. The installation was quick and straightforward and we have had no issue since installation. Thank you!”

Posted 3 weeks ago

“Really straightforward process from ordering to fitting although it would help to know about earth wire bonding prior to fitting day”

Posted 3 weeks ago

“I booked my home charger January 2024, they asked me some photos and council permission as well I gave them then I was waiting nearly a month, no any response after I phone them then they said sorry we will contact you again they booked a appointment I was taken day off from work they didn’t come. Second time booked another appointment I take another day off Engineer came he refused work third time they fixed Three days day off £450.00 ladder rent +extra hours work 280.00 this is cost for my hot point charger”

Posted 3 weeks ago

“Very good service, efficient and helpful”

Posted 3 weeks ago

“All was very good.”

Posted 3 weeks ago

“Friendly and polite staff member, only took a couple of hours. Work tidy and area left clean following work. Great experience.”

Posted 3 weeks ago

“Great communication all the way through the process. Engineer arrive when he said he would, listened to my requests and installed the Pod point perfectly. Very neat work and tidied up afterwards. Took the time to explain everything. All excellent.”

Posted 3 weeks ago

“I am very happy with Eddy. He is very humble and very good job he done. Thank you so much.”

Posted 3 weeks ago

“Simple process from selecting a charger on the website, the booking and survey of the installation, and then a top quality install by Ashley Parker (Podpoint electrician). From website to install it took a week for me. You need to be home for the electrician to do his work and he arrived/completed within the timeslot. So easy to plan your day around the install.”

Posted 3 weeks ago

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Pod Point Limited is rated 4.6 based on 39,668 reviews