Pod Point Limited Reviews

4.73 Rating 9,648 Reviews
94% of reviewers recommend Pod Point Limited

About Pod Point Limited: UK's leading provider of electric car charging stations with over 25000 customers and solutions for home, workplace and public charging.

Visit Website

Phone:
0207 247 4114

Email:
support@pod-point.com

Location:
Discovery House, 28 – 42 Banner Street

Are you a business owner?
See Business Solutions

Write Your review

Tell us how Pod Point Limited made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photo to this review?
Upload Photo
(only JPEG and PNG files) (optional)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
BOOM! Your review is being processed!

Thank you for helping other customers to make an informed decision.

Why not write another review on a recent company you have used and be in with a chance to win £250 Amazon Gift Card. Review Another Company

Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
delivery methods
Own Driver
Customer Service
communication channels
Telephone, Email
queries resolved in
Over a week
1. How well was everything explained to you during the ordering process?
2. How was your booking process and slot scheduling experience?
3. How was the installation on the day?
"Great install very tidy and polite. After service is poor though. Broke after 2 days and I need to wait 2days for a call back for an engineer"
Helpful Report
Posted 6 days ago
1. How well was everything explained to you during the ordering process?
2. How was your booking process and slot scheduling experience?
3. How was the installation on the day?
"The engineer was great really nice guy"
Helpful Report
Posted 6 days ago
1. How well was everything explained to you during the ordering process?
2. How was your booking process and slot scheduling experience?
3. How was the installation on the day?
"An excellent installation service today. Keith arrived well-prepared (having studied the photos I'd uploaded, and texted when 30 minutes away), installed the pod point with no fuss, and explained clearly how to operate and monitor it via the app. Even walked me (and my children) through setting up a charge! Thanks - a great job."
Helpful Report
Posted 6 days ago
1. How well was everything explained to you during the ordering process?
2. How was your booking process and slot scheduling experience?
3. How was the installation on the day?
"Good communication, punctuality and efficiency"
Helpful Report
Posted 6 days ago
1. How well was everything explained to you during the ordering process?
2. How was your booking process and slot scheduling experience?
3. How was the installation on the day?
"The engineer was friendly and helpful and completed the job efficiently with little mess"
Helpful Report
Posted 6 days ago
1. How well was everything explained to you during the ordering process?
2. How was your booking process and slot scheduling experience?
3. How was the installation on the day?
"Craig was very helpful and took time to explain everything. A lovely neat professional installation."
Helpful Report
Posted 6 days ago
1. How well was everything explained to you during the ordering process?
2. How was your booking process and slot scheduling experience?
3. How was the installation on the day?
"Great experience"
Helpful Report
Posted 6 days ago
1. How well was everything explained to you during the ordering process?
2. How was your booking process and slot scheduling experience?
3. How was the installation on the day?
"knowledgeable and friendly engineer who explained the process."
Helpful Report
Posted 6 days ago
1. How well was everything explained to you during the ordering process?
2. How was your booking process and slot scheduling experience?
3. How was the installation on the day?
"Oliver was friendly, professional and kept me informed of arrival etc Very neat and tidy, everything explained and tested. Cannot fault it"
Helpful Report
Posted 6 days ago
1. How well was everything explained to you during the ordering process?
2. How was your booking process and slot scheduling experience?
3. How was the installation on the day?
"Efficient service from start to finish. The installing Engineer was informative and carried out a very tidy installation."
Helpful Report
Posted 6 days ago
1. How well was everything explained to you during the ordering process?
2. How was your booking process and slot scheduling experience?
3. How was the installation on the day?
"Prompt, courteous and professional service."
Helpful Report
Posted 6 days ago
1. How well was everything explained to you during the ordering process?
2. How was your booking process and slot scheduling experience?
3. How was the installation on the day?
"Oliver arrived on time and efficiently installed the podpoint"
Helpful Report
Posted 1 week ago
1. How well was everything explained to you during the ordering process?
2. How was your booking process and slot scheduling experience?
3. How was the installation on the day?
"Installation was arranged promptly and the work carried out quickly and relatively fuss-free."
Helpful Report
Posted 1 week ago
1. How well was everything explained to you during the ordering process?
2. How was your booking process and slot scheduling experience?
3. How was the installation on the day?
"The electric meter was in the middle house and the installer was able to make a very tidy job of connecting the charger to the box."
Helpful Report
Posted 1 week ago
1. How well was everything explained to you during the ordering process?
2. How was your booking process and slot scheduling experience?
3. How was the installation on the day?
"Good service"
Helpful Report
Posted 1 week ago
1. How well was everything explained to you during the ordering process?
2. How was your booking process and slot scheduling experience?
3. How was the installation on the day?
"Lee the installer was polite courteous and informative. Even some of my questions were probably quite simple, he took the time to fully explain the system. A credit to your company"
Helpful Report
Posted 1 week ago
1. How well was everything explained to you during the ordering process?
2. How was your booking process and slot scheduling experience?
3. How was the installation on the day?
"Easy to deal with, application was straightforward helpful information. Good value and installation was neat and efficient"
Helpful Report
Posted 1 week ago
1. How well was everything explained to you during the ordering process?
2. How was your booking process and slot scheduling experience?
3. How was the installation on the day?
"Online ordering process was easy to use even for an oldie like me who is not an internet wizard. Back up information enabled me to prepare for installation and understand requirements. Technician contacted me to advise of arrival time and was helpful and efficient during installation. My plug in Ioniq was successfully charged the next day in about a third of the time of that achieved with the ICCB trickle charger."
Helpful Report
Posted 1 week ago
1. How well was everything explained to you during the ordering process?
2. How was your booking process and slot scheduling experience?
3. How was the installation on the day?
"Professionally done"
Helpful Report
Posted 1 week ago
1. How well was everything explained to you during the ordering process?
2. How was your booking process and slot scheduling experience?
3. How was the installation on the day?
"excellent service . the installer did an superb job very polite and hard working."
Helpful Report
Posted 1 week ago
Pod Point Limited is rated 4.73 based on 9,648 reviews