Pod Point Limited Reviews

4.73 Rating 9,729 Reviews
94% of reviewers recommend Pod Point Limited

About Pod Point Limited: UK's leading provider of electric car charging stations with over 25000 customers and solutions for home, workplace and public charging.

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Phone:
0207 247 4114

Email:
support@pod-point.com

Location:
Discovery House, 28 – 42 Banner Street

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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
delivery methods
Own Driver
Customer Service
communication channels
Telephone, Email
queries resolved in
Over a week
1. How well was everything explained to you during the ordering process?
2. How was your booking process and slot scheduling experience?
3. How was the installation on the day?
"Great customer service. Installation technician very friendly, professional and informative."
Helpful Report
Posted 3 days ago
1. How well was everything explained to you during the ordering process?
2. How was your booking process and slot scheduling experience?
3. How was the installation on the day?
"Great response. Super friendly and qualified installers"
Helpful Report
Posted 3 days ago
1. How well was everything explained to you during the ordering process?
2. How was your booking process and slot scheduling experience?
3. How was the installation on the day?
"Installation was very efficient and great to get a call ahead to give likely ETA to site and then 10 minutes ahead of arrival. The Pod Point charger was neatly installed to the wall and explained how to use & register on the phone etc. All done without having to turn off our incoming mains feed as well which was a bonus so no kitchen clocks to reset :-) Very well recommended as a smooth and 'as promised' experience."
Helpful Report
Posted 3 days ago
2. How was your booking process and slot scheduling experience?
3. How was the installation on the day?
"Apart from an efficient fitting service, your man was able to answer a few practical questions I had about charging my car which has been a great help."
Helpful Report
Posted 3 days ago
1. How well was everything explained to you during the ordering process?
2. How was your booking process and slot scheduling experience?
3. How was the installation on the day?
"Excellent Installation and demo explanation from Jonny"
Helpful Report
Posted 3 days ago
1. How well was everything explained to you during the ordering process?
3. How was the installation on the day?
"Efficient and professional"
Helpful Report
Posted 3 days ago
1. How well was everything explained to you during the ordering process?
2. How was your booking process and slot scheduling experience?
3. How was the installation on the day?
"Fast installation."
Helpful Report
Posted 3 days ago
1. How well was everything explained to you during the ordering process?
2. How was your booking process and slot scheduling experience?
3. How was the installation on the day?
"Really friendly and accommodating guy that also shared useful information about charging away from home"
Helpful Report
Posted 3 days ago
1. How well was everything explained to you during the ordering process?
2. How was your booking process and slot scheduling experience?
3. How was the installation on the day?
"The engineer was very good. His work was very clean"
Helpful Report
Posted 4 days ago
1. How well was everything explained to you during the ordering process?
2. How was your booking process and slot scheduling experience?
3. How was the installation on the day?
"After Getting Through The Paper Work The Rest Was Super Easy"
Helpful Report
Posted 4 days ago
1. How well was everything explained to you during the ordering process?
2. How was your booking process and slot scheduling experience?
3. How was the installation on the day?
"Knowledgeable, helpful installer - tried to minimise impact to cabling"
Helpful Report
Posted 4 days ago
1. How well was everything explained to you during the ordering process?
2. How was your booking process and slot scheduling experience?
3. How was the installation on the day?
"Efficient installation. Helpful and courteous."
Helpful Report
Posted 4 days ago
1. How well was everything explained to you during the ordering process?
2. How was your booking process and slot scheduling experience?
3. How was the installation on the day?
"on time, efficient and friendly. A charming man (Dennis)"
Helpful Report
Posted 4 days ago
1. How well was everything explained to you during the ordering process?
2. How was your booking process and slot scheduling experience?
3. How was the installation on the day?
"Arrived on time. Polite friendly installer who pointed out some useful features of our electrical installation in the house. He went above and beyond."
Helpful Report
Posted 4 days ago
1. How well was everything explained to you during the ordering process?
2. How was your booking process and slot scheduling experience?
3. How was the installation on the day?
"The ease of eveything from ordering to the very nice electrian that did the work could not be happier - Juts waiting for the car now to out it to use."
Helpful Report
Posted 4 days ago
3. How was the installation on the day?
"Punctual arrival of very pleasant young man, Nick, and efficient service."
Helpful Report
Posted 4 days ago
1. How well was everything explained to you during the ordering process?
2. How was your booking process and slot scheduling experience?
3. How was the installation on the day?
"Great service"
Helpful Report
Posted 4 days ago
1. How well was everything explained to you during the ordering process?
2. How was your booking process and slot scheduling experience?
3. How was the installation on the day?
"Engineer explained everything that was happening and was very informative throughout the process"
Helpful Report
Posted 4 days ago
1. How well was everything explained to you during the ordering process?
2. How was your booking process and slot scheduling experience?
3. How was the installation on the day?
"Great installer"
Helpful Report
Posted 4 days ago
1. How well was everything explained to you during the ordering process?
2. How was your booking process and slot scheduling experience?
3. How was the installation on the day?
"Good job done... Not easy but no panic......very professional"
Helpful Report
Posted 5 days ago
Pod Point Limited is rated 4.73 based on 9,729 reviews