Pod Point Limited Reviews

4.79 Rating 7,092 Reviews
96% of reviewers recommend Pod Point Limited

About Pod Point Limited: UK's leading provider of electric car charging stations with over 25000 customers and solutions for home, workplace and public charging.

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Phone:
02072474114

Email:
hello@pod-point.com

Location:
Discovery House28 – 42 Banner Street

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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Customer Service
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communication channels
1. How well was everything explained to you during the ordering process?
3. How was the installation on the day?
"Sergio was brilliant from start to finish. Fully explained our location options, and then did a great professional job on the install, very tidy. Clear explanation of all the equipment when done."
Helpful Report
Posted 3 days ago
1. How well was everything explained to you during the ordering process?
2. How was your booking process and slot scheduling experience?
3. How was the installation on the day?
"Quick and easy installation. Very helpful with set up and advice on using the charger."
Helpful Report
Posted 3 days ago
1. How well was everything explained to you during the ordering process?
2. How was your booking process and slot scheduling experience?
3. How was the installation on the day?
"Installer was on time. Good communication. Very tidy. Thorough instructions given."
Helpful Report
Posted 3 days ago
1. How well was everything explained to you during the ordering process?
2. How was your booking process and slot scheduling experience?
3. How was the installation on the day?
"Friendly and efficient. Reliable, accurate arrival and departure. No problem and no fuss advice and fitting."
Helpful Report
Posted 3 days ago
1. How well was everything explained to you during the ordering process?
2. How was your booking process and slot scheduling experience?
3. How was the installation on the day?
"The installation wasn’t simple but the engineer was very professional and worked hard to complete it in one go."
Helpful Report
Posted 3 days ago
1. How well was everything explained to you during the ordering process?
2. How was your booking process and slot scheduling experience?
3. How was the installation on the day?
"He took the time to work around the install problems, he was a nice guy, hardworking and tidy"
Helpful Report
Posted 3 days ago
1. How well was everything explained to you during the ordering process?
2. How was your booking process and slot scheduling experience?
3. How was the installation on the day?
"It just did"
Helpful Report
Posted 3 days ago
1. How well was everything explained to you during the ordering process?
2. How was your booking process and slot scheduling experience?
3. How was the installation on the day?
"The PodPoint was installed but was unable to accept a required software download. I tried to contact PodPoint but despite trying may times no one answered the phone! Eventually I was promised a new board with the required software pre-installed but when it was installed I was told that they had sent it out without installing the update. After waiting 1 hour the software finally installed in the new board."
Helpful Report
Posted 3 days ago
1. How well was everything explained to you during the ordering process?
2. How was your booking process and slot scheduling experience?
3. How was the installation on the day?
"Booking the installation was very easy and the installer was very helpful"
Helpful Report
Posted 3 days ago
1. How well was everything explained to you during the ordering process?
2. How was your booking process and slot scheduling experience?
3. How was the installation on the day?
"Installation on the day was excellent but the process was not problem free. The first appointment was not kept. We had mysteriously been taken off the work schedule. It then took about ten days and a couple of phone calls before we were able to register the device on the app."
Helpful Report
Posted 3 days ago
1. How well was everything explained to you during the ordering process?
2. How was your booking process and slot scheduling experience?
3. How was the installation on the day?
"Very pleased with the installation. No problems. Fast and efficient."
Helpful Report
Posted 3 days ago
1. How well was everything explained to you during the ordering process?
2. How was your booking process and slot scheduling experience?
3. How was the installation on the day?
"Prompt and efficient service."
Helpful Report
Posted 4 days ago
1. How well was everything explained to you during the ordering process?
2. How was your booking process and slot scheduling experience?
3. How was the installation on the day?
"Very efficient and professional all round."
Helpful Report
Posted 4 days ago
1. How well was everything explained to you during the ordering process?
2. How was your booking process and slot scheduling experience?
3. How was the installation on the day?
"Our installer arrived on time and fitted our new charger where I wanted it without any fuss. It was a clean neat job and no mess to clean up. The installer talked me though the use of the charger clearly and I am ready to go. I just need the car delivered now :-)"
Helpful Report
Posted 4 days ago
1. How well was everything explained to you during the ordering process?
2. How was your booking process and slot scheduling experience?
3. How was the installation on the day?
"The installer arrived on time, took his time and done an excellent job, very happy"
Helpful Report
Posted 4 days ago
1. How well was everything explained to you during the ordering process?
2. How was your booking process and slot scheduling experience?
3. How was the installation on the day?
"An efficient and quality service installing a great product."
Helpful Report
Posted 4 days ago
1. How well was everything explained to you during the ordering process?
2. How was your booking process and slot scheduling experience?
3. How was the installation on the day?
"Excellent installation, many thanks Zion."
Helpful Report
Posted 4 days ago
1. How well was everything explained to you during the ordering process?
2. How was your booking process and slot scheduling experience?
3. How was the installation on the day?
"Installation was arranged very quickly and the installer was very friendly and helpful"
Helpful Report
Posted 4 days ago
1. How well was everything explained to you during the ordering process?
2. How was your booking process and slot scheduling experience?
3. How was the installation on the day?
"The engineer was polite and explained how it all worked."
Helpful Report
Posted 4 days ago
1. How well was everything explained to you during the ordering process?
2. How was your booking process and slot scheduling experience?
3. How was the installation on the day?
"Helpful, professional, tidy, polite and efficient. What more can you ask for?"
Helpful Report
Posted 4 days ago
Pod Point Limited is rated 4.79 based on 7,092 reviews

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