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Pod Point Limited Reviews

4.6 Rating 39,674 Reviews
90 %
of reviewers recommend Pod Point Limited
Company Reviews Metrics Info
4.6
Based on 39,674 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Pod Point Limited Reviews

About Pod Point Limited:

Pod Point is one of the leading providers of electric car charging. We provide reliable and easy to use chargers for homes and workplaces across the UK.

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5
Verified Buyer
Anonymous
Verified Buyer
“Very professional installation. Arrived on time. Was kept informed throughout the process. Very happy with the results.”
Pod Point Limited 5 star review on 25th November 2023
Helpful Report
Posted 4 months ago
5
Darryl Wilcox
Darryl Wilcox
Verified Buyer
“Ordering online was easy. A few simple questions confirmed which EV charger was right for me, and the whole process was fairly routine. Once applied for, a series of installation questions are asked, along with a request for a few photos of the chosen preferred location, meter box, Consumer unit etc to allow for for pre-planning. Mine was a fairly routine installation due to charger location, and the whole thing took about 2.5 hrs to complete. The engineer Stephen was very proficient, and coupled my Solo 3 upto my home wifi router before he left.”
Pod Point Limited 5 star review on 24th November 2023
Helpful Report
Posted 4 months ago
5
Gavin Higgins
Gavin Higgins
Verified Buyer
“Engineer great”
Pod Point Limited 5 star review on 17th November 2023
Helpful Report
Posted 5 months ago
5
Jayram Sauba
Jayram Sauba
Verified Buyer
“Thank you so much for a wonderful job at my home”
Pod Point Limited 5 star review on 30th October 2023
Helpful Report
Posted 5 months ago
5
Malcolm Evans
Malcolm Evans
Verified Buyer
“The engineer Haydn came on time was very pleasant and helpful. He fitted the charger where I requested and without any problems. I would recommend Pod Point for there help and courtesy and the way they go about their business”
Pod Point Limited 5 star review on 26th October 2023
Helpful Report
Posted 5 months ago
5
Gemma Ginn
Gemma Ginn
Verified Buyer
“Such an easy process to order and pay with the information for choosing the right PodPoint. The photo upload was fairly straightforward as well, although would benefit from a mid-application save, or state exactly what photos will be needed in the email (i.e. water and gas bonding photo requirement) but that was remedied easily enough. Installation booking was easy via a link on the return email and was a quick turnaround as well. The installation tracker (linked on one of the emails) is worth watching for confirmation of date and progress of the installer getting to you. Timing was updated as it went and was spot on. The installation itself was very good, with a very knowledgeable technician and everything went really smoothly on the day. Overall I have been really pleased with the process, and the PodPoint itself is great. I have only had good experience with the public PodPoints too which helped me make my decision and it was the right one for home as well. The App is intuitive, easy to set up timings for Economy 7 as well.”
Pod Point Limited 5 star review on 26th October 2023 Pod Point Limited 5 star review on 26th October 2023 Pod Point Limited 5 star review on 26th October 2023
Helpful Report
Posted 5 months ago
5
Chris Grao
Chris Grao
Verified Buyer
“It all happened very fast! I uploaded all the required information, 3 hours later I was provided an install date of the following day! The install engineer was excellent, arrived early and was done in a few hours, explained everything thoroughly and did a very neat and tidy job. Exceptional all round.”
Pod Point Limited 5 star review on 25th October 2023
Helpful Report
Posted 5 months ago
5
Antony Fahy
Antony Fahy
Verified Buyer
“Very quick and efficient installation from Eddy, neat work and very professional.”
Pod Point Limited 5 star review on 25th October 2023
Helpful Report
Posted 5 months ago
5
John Wood
John Wood
Verified Buyer
“Turned up at prearranged time and very polite. Installed pod point efficiently and cleaned up area afterwards”
Pod Point Limited 5 star review on 24th October 2023
Helpful Report
Posted 5 months ago
5
Dean Watson
Dean Watson
Verified Buyer
“I had the system installed within the week. Installer was very friendly and turned up exactly on time. Charger itself is very easy to use as is the app. 7.5 metre tethered cable allows lots of reach so I no longer need to shuffle the cars to charge”
Pod Point Limited 5 star review on 22nd October 2023
Helpful Report
Posted 5 months ago
5
Lesley Barker
Lesley Barker
Verified Buyer
“Cameron was very polite, efficient and was clear with explaining what was happening and the instructions on how to use the stystem Lovely guy”
Pod Point Limited 5 star review on 21st October 2023 Pod Point Limited 5 star review on 21st October 2023
Helpful Report
Posted 5 months ago
5
Cindy Keir
Cindy Keir
Verified Buyer
“First class service. Professional and efficient installer. Cable work very neat and unobtrusive. Very pleased with the charger.”
Pod Point Limited 5 star review on 19th October 2023
Helpful Report
Posted 5 months ago
5
Verified Buyer
Anonymous
Verified Buyer
“Perfect POD Point installation Engineer was fantastic went over and beyond in all aspects of the job I can’t rate him highly enough !”
Pod Point Limited 5 star review on 19th October 2023
Helpful Report
Posted 6 months ago
5
Steven Todd
Steven Todd
Verified Buyer
“Very good worker. Very tidy, neat job and explained everything to me.”
Pod Point Limited 5 star review on 16th October 2023
Helpful Report
Posted 6 months ago
5
Barry Davey
Barry Davey
Verified Buyer
“Engineer turned up at the exact time. Well presented, very polite and just a nice person to chat with.he explained everything to me and completed efficiently and work is of great standard. All rubbish removed and everything left clean and tidy .”
Pod Point Limited 5 star review on 16th October 2023
Helpful Report
Posted 6 months ago
5
Mark Whitburn
Mark Whitburn
Verified Buyer
“Jack the installer was very punctual and efficient and keep us informed throughout the process, which took the estimated three hours to complete”
Pod Point Limited 5 star review on 13th October 2023
Helpful Report
Posted 6 months ago
5
FATMA PATEL
FATMA PATEL
Verified Buyer
“Efficient and reliable company- the electric engineer was very good at explaining how it all works, made sure carpet was covered as it was raining on the day. The work is undertaken is well neat and all the wiring is well covered and it looks great. Fatma patel”
Pod Point Limited 5 star review on 12th October 2023
Helpful Report
Posted 6 months ago
5
Matej Bohm
Matej Bohm
Verified Buyer
“I rate the whole process very positively. I appreciate the professional approach during assembly. all areas of the house remained clean and damage caused during drilling was removed on the spot. the only thing that bothered me a little is the longer waiting time for assembly.”
Pod Point Limited 5 star review on 10th October 2023
Helpful Report
Posted 6 months ago
5
George Edwards
George Edwards
Verified Buyer
“Great service”
Pod Point Limited 5 star review on 10th October 2023
Helpful Report
Posted 6 months ago
5
Matthew Mitchell
Matthew Mitchell
Verified Buyer
“The engineer was great. Neat tidy polite and professional!”
Pod Point Limited 5 star review on 6th October 2023
Helpful Report
Posted 6 months ago
5
Paul Martin
Paul Martin
Verified Buyer
“Very impressive service, Mike kept me updated with arrival times and progression. He’s a perfectionist and does his job thoroughly and very effectively.”
Pod Point Limited 5 star review on 5th October 2023
Helpful Report
Posted 6 months ago
5
Verified Buyer
Anonymous
Verified Buyer
“Thank you Nick, extremely professional and knowledgeable. The work carried out was neat and tidy and well thought through. The route of the wires and location all discussed it looks great.”
Pod Point Limited 5 star review on 5th October 2023
Helpful Report
Posted 6 months ago
5
Denis Quantick
Denis Quantick
Verified Buyer
“The technition rang to say he was on the way,he was very polite,helpful and answered all our concerns his work was very thorough and professional.”
Pod Point Limited 5 star review on 3rd October 2023
Helpful Report
Posted 6 months ago
5
Paul Claridge
Paul Claridge
Verified Buyer
“The installer was very professional, kept us up to date throughout the installation, very happy and everything was explained, Thank-you”
Pod Point Limited 5 star review on 28th September 2023
Helpful Report
Posted 6 months ago
5
Sivanathan Sivaparathan
Sivanathan Sivaparathan
Verified Buyer
“Good services”
Pod Point Limited 5 star review on 27th September 2023
Helpful Report
Posted 6 months ago
5
William Crabtree
William Crabtree
Verified Buyer
“I wanted a home electric car charger,,POD Point, was my choice, having been a public charger for 2 years, so first i claimed the ozev grant, super job, bought my home charge online, so easy, next,lating date, time, for the install at the property. The engineer came, nothing was too much trouble, was here 2 hours, job done, pod point done a very good job, im well please, thankyou.”
Pod Point Limited 5 star review on 26th September 2023
Helpful Report
Posted 6 months ago
5
Verified Buyer
Anonymous
Verified Buyer
“All done online but forms were simple to use and photos were able to be added where needed. Telephone number was available but I didn't have to contact. Emails sent to make appointment and this was also straight forward to do. Installation was really straight forward and only had power out for 15 mins during install neat work and placed exactly where we wanted it. Installer was really helpful and friendly and answered any questions I had. Would recommend”
Pod Point Limited 5 star review on 26th September 2023
Helpful Report
Posted 6 months ago
5
Verified Buyer
Anonymous
Verified Buyer
“The installer came within a few days of ordering and was extremely professional. The cabling is neat and unobtrusive and the charge point nice and convenient for us. We had a small problem with our earthing which needed a visit from the network operator to resolve. Pod Point rescheduled us for the final connection which only took a few more days. We're very pleased with the communications and with the installation.”
Pod Point Limited 5 star review on 25th September 2023
Helpful Report
Posted 6 months ago
5
Michael Gill
Michael Gill
Verified Buyer
“Excellent service from start to finish. The initial online site survey was easy to complete. The time to instal from first contact with Pod Point was excellent - from purchase to instal in just 4 days! The installer / electrician was excellent. Arrived on time, explained everything, nice neat job - really good fella.”
Pod Point Limited 5 star review on 19th September 2023
Helpful Report
Posted 6 months ago
5
Tony Joyce
Tony Joyce
Verified Buyer
“The installer was polite efficient and tidy. He clearly explained all that he was doing and also how to connect. He also showed me the App and how to use it. He recommended that I should extend the warranty by 2 years.”
Pod Point Limited 5 star review on 19th September 2023
Helpful Report
Posted 6 months ago
Pod Point Limited is rated 4.6 based on 39,674 reviews
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