“Absolutely amazing, don't ever bother looking at Moneypenny or anything like that, because these guys are a in a whole other league. They never stumble when they answer your calls even with the most complicated greeting and they provide the most amazing seamless experience to your customers. It really feels like they're you're employees because they care about your business as much as you do. 100% recommended!”
“Couldn't be happier with using Pocket Receptionist. It didn't take long for the team to get to grips with representing our business. Our customers are always greeted with excellent service and the post-call notes are easy to pick up. Definitely recommend ✌”
“Honestly the best decision I have made for my business and for my piece of mind. Truly happy with their service and efficiency. My clients no longer feel neglected as I can now return every single call.
Sincere thanks to Pocket Receptionist team.”
Posted 1 week ago
Thank you for your review and we are really pleased we have been such a big help to you :)
“Easy to use service and helps to filter out those calls that we need to take and ones that are cold callers without wasting time during the day
The staff are always easy to talk to and very friendly also”
“The team started off just taking my calls and I was impressed so decided to direct my enquires line to them so they could take my bookings and it’s been brilliant! No more evenings spent on the phone calling people back to get them booked in. I recommend to everyone..”
“Amazing value for money compared to hiring staff. Very professional, great communication and they handle my web chat too. I've had "cheaper" services in the past and they really don't compare. This is 90% less than staffing for my own calls and my team and I can get on with the job I pay them to do. Amazing!”
“Really very good!
This might be one of the only product we use that makes us more money than it cost us from sales that would have been lost.It certainly offers our customers better service and makes life less stressful for our team. Over lockdown it’s been invaluable as our staff numbers were reduced.”
Posted 3 months ago
Thank you for your review, its great to hear we have become such an asset to your business.
“I am so happy to have found this service, you can say it’s a complete gamechanger. The system is fluid, easy to navigate, and is totally professional. Any new business startup needs the help of Pocket Receptionist.
The ladies that answer the calls are so professional and the customer service is excellent. Everything they have done allows me to move our business forwards to the next level without worrying about new calls coming in.
Added to this the new extended business hours allow a further step to full 24/7 support for your business.”
“Pocket receptionist are an absolute lifesaver for any small business. Calls are answered professionally and messages are passed on swiftly with all the information required. We would highly recommend their service!”
“We find the support from Pocket Receptionist essential to our business, not just in terms of taking and distributing our calls but crucially their flexible approach. Being able to adapt our call answering, and filter which calls are sent through & to who is perhaps a minimum expectation. However being able to exclude those which we don't want transferring is a huge benefit as we support multiple businesses, and sometimes for short periods of time.”