“Generally a good service however I was not impressed with the continual overcharging for calls that took longer than the very short inclusive time allowed per call. I had cause to complain twice about excessive charges made for calls which were meant only to be an answering service which turned into someone's life story - at my expense.
I have left Pocket Receptionist mainly as I'm too busy to use the service - I just can't cope with my workload as it is - had I been less busy I'd have stayed however.....I would still be BITTERLY COMPLAINING about excess call charges.”
Posted 2 years ago
Thank you for your feedback around costings. I’m aware this was discussed during your service and I note your concerns. It’s great news that you had become too busy using the service and please get back in touch if you want to use us again.
Perhaps we can work on a slimmed down version of the service to help suit your requirements?
Thanks again Matt.R (Manager)