Solutions Overview Learn about Reviews.co.uk solutions Company Reviews Past customers reviews build trust in your company Product Reviews Increase conversion & sell more with product reviews Local Reviews Gain control over your local reviews and reputation
Features Google Seller Ratings Get the competitive edge with Seller Ratings Reputation Management Gain control over your online reputation Reviews in Salesforce® Get in-depth customer insight within Salesforce® In-store Reviews Publish & collect reviews within your store Review Publishing Publish reviews and see SEO benefits SMS Reviews Improve review conversion with SMS reviews Review Photos Increase trust and customer engagement Reviews Adverts Boost brand awareness and re-engage shoppers Merchant Metrics Turn reviews into actionable insights Competitor Analysis Take action with real-time competitor review data
Resources Blog Latest news & tips about reviews Downloads Library of PDFs including guides & case studies Support Center Guides on integration, collecting & publishing reviews.
Plans Login Create Free Account Are you a business? Click Here
Create Free Account

Solutions

Features

Resources

Our Company

Pocket Receptionist Reviews

4.91 Rating 202 Reviews
99% of reviewers recommend Pocket Receptionist
Company Reviews
Read Pocket Receptionist Reviews
92.57%
187 Reviews
5.94%
12 Reviews
1.49%
3 Reviews
0.00%
0 Reviews
0.00%
0 Reviews
Visit Website

Phone:
0800 009 6555

Email:
info@pocketreceptionist.co.uk

Are you a business owner?
See Business Solutions

Write Your review

Tell us how Pocket Receptionist made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Submit Review
You will be contacted by email to verify your review.
By submitting your review you agree to the Reviews.co.uk terms & conditions.
BOOM! Your review is being processed!

Thank you for helping other customers to make an informed decision.

Why not write another review on a recent company you have used and be in with a chance to win £250 Amazon Gift Card. Review Another Company

Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Customer Service
communication channels
Telephone, Email
queries resolved in
Under an hour
customer service
4.83 out of 5
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Anonymous
Verified Buyer
"Brilliant Customer Service! Thank you for all your help"
Helpful Report
Posted 3 months ago
You are very welcome :)
Posted 3 months ago
Patrick Grant
Verified Buyer
"I have used this service for several years and can honestly say the support offered by the team is first class. I have no hesitation in recommending this company and the services that pocket receptionist offer. A big thank you from me for all the support over the years"
Helpful Report
Posted 3 months ago
Thanks you for taking the time to review us Patrick :)
Posted 3 months ago
Julie Hester
Verified Buyer
"Very efficient and always quick to sort any issues if or when they arise! Would highly recommend."
Helpful Report
Posted 3 months ago
Thank you Julie! :)
Posted 3 months ago
Helen
Verified Buyer
"Everyone needs a Pocket Receptionist ! Great service"
Helpful Report
Posted 3 months ago
Thank you Helen :)
Posted 3 months ago
Tim Streather
Verified Buyer
"Great quality service!"
Helpful Report
Posted 3 months ago
Thank you Tim :)
Posted 3 months ago
Anonymous
Verified Buyer
"Efficient service"
Helpful Report
Posted 3 months ago
Thank you!
Posted 3 months ago
Ian Harvey
Verified Buyer
"Always polite, always efficient, the quality of those answering my phone calls is always high. I am very pleased with the service provided and happily recommend them to others."
1 Helpful Report
Posted 3 months ago
Thanks you Ian :)
Posted 3 months ago
Justin Smith
Verified Buyer
"We've been using Pocket Receptionist for a year now as we found the cost of providing our own member of staff was becoming hard to justify. We now have more hours covered per week and have reduced our repeat callers by 50% so we're giving a much better services to our club members. In summary, great value for money!"
Helpful Report
Posted 3 months ago
Thanks for your review Justin :)!
Posted 3 months ago
Annabel Kaye
Verified Buyer
"Pocket Receptionist have made it so much easier for us to cope with our expanding business. By answering our calls they give us time to prioritise responding to clients and enquiries from potential clients without being interrupted all the time by cold calls and people trying to sell us things we don't need. Brilliant service. Thank you."
Helpful Report
Posted 3 months ago
Thanks you so much for your review Annabel.
Posted 3 months ago
Kasia
Verified Buyer
"We work with Pocket Receptionists over a year now and could not be happier with the way they handle the calls. Professional, friendly and helpful. Pleasant to work with. All of our feedback is taken on board and applied straight away. Could not recommend more."
Helpful Report
Posted 3 months ago
Thanks you Kasia! :)
Posted 3 months ago
David Hall
Verified Buyer
"We don't have a high volume of calls, however it's always good to know that Pocket Receptionist are there when we are not. With great customer service and an intuitive app that is just as good. I won't hesitate to use PR for any new ventures that I start."
Helpful Report
Posted 3 months ago
Thank you for taking the time to review us David :)
Posted 3 months ago
Melissa
Verified Buyer
"The customer service at Pocket Receptionist is second to none. If I ever need assistance with my account I never have to wait and if my account manager is unavailable it’s still picked up and dealt with swiftly. I have used other services before but I have found this one to be more personal, they take the time to contact me if they noticed anything unusual. Superb service, highly recommend. I wouldn’t go anywhere else."
Helpful Report
Posted 3 months ago
Thank you Melissa!
Posted 3 months ago
Finlay Harlow
Verified Buyer
"Pocket Receptionist are brilliant. We have had the pleasure of using their facilities for approximately a year and we cannot fault them. We receive very details call notifications which let us know exactly what our customer requires from us and a lot of the time PR are able to answer our clients questions through the information we have provided. We really appreciate all that you do for us. Thank you!"
1 Helpful Report
Posted 3 months ago
You're welcome! Thank you so much for your review :)
Posted 3 months ago
JAMES TAYLOR
Verified Buyer
"We've used PR for more than a year now and have found the service excellent - the friendly and flexible team have always answered and fielded our calls professionally and promptly. They took the time to understand how our business works and obtain all the necessary information so they could handle our calls. Their technical team also went above and beyond to make their system work with our phone system. Recommended!"
1 Helpful Report
Posted 3 months ago
Thank you for your review James, I will pass your kind words onto our technical team too :)
Posted 3 months ago
Tristan Whittaker
Verified Buyer
"I've used Pocket Receptionist for over 18 months now and couldn't be happier with their professional call handling service. First class. Highly recommended."
1 Helpful Report
Posted 3 months ago
Thank you for your lovely review Tristian :)
Posted 3 months ago
Raewyn Guerrero
Verified Buyer
"Really wonderful service. I can't rate them highly enough."
Helpful Report
Posted 3 months ago
Thank you for your review Raewyn! :)
Posted 3 months ago
George Georgiou
Verified Buyer
"Fantastic service with caring and helpful staff!"
Helpful Report
Posted 3 months ago
Thank you George :)
Posted 3 months ago
Richard Whitby
Verified Buyer
"The folks at Pocket Receptionist are very efficient. They do exactly what they say on their website - and what's more they are very pleasant to work with!"
Helpful Report
Posted 3 months ago
Thank you so much for your review Richard :)
Posted 3 months ago
Lee Jones
Verified Buyer
"Great company to work with"
Helpful Report
Posted 3 months ago
Thank you for you review Lee :)
Posted 3 months ago
Ian Fraser
Verified Buyer
"Great Service. I have used PR for a few years now. When we had a problem it was resolved in an hour which is why I will continue to use PR. The service takes a lot of pressure off as well. Give them a go, you wont be dissapointed."
Helpful Report
Posted 3 months ago
Hi Ian, thanks so much for the review and recommendation. I'll let your team know. Amazing !! :)
Posted 3 months ago
Pocket Receptionist is rated 4.91 based on 202 reviews
Our Company
Business Solutions Terms & Conditions User Privacy Policy Business User Privacy Policy Data Protection Data Request

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on 0116 350 0610 . Book a Call

Alice, Customer Support

Create Free Account Now

Fill the details below & get instant access