“Working with Pocket is a real pleasure; they keep in regular contact to make sure that we're happy with the service they're providing. It's reassuring to know that calls we cannot answer are being handled professionally.
We've just added the Saturday service, so we can advertise having extended opening hours.
My only quibble would be the mobile app - this needs some work, especially not being able to edit existing statuses. That's just a minor thing and would not put me off recommending Pocket.”
“Pocket Receptionist has been a lifesaver. I’ve delayed expanding my business for a while because I was concerned how much of my time would be taken away from my clients. The team at pocket not only answer my calls but they book appointments and handle my diary too meaning I’ve had time to make the changes necessary for expanding and my clients are happy. I couldn’t have done this without them. My account manager Nat is always on the end of the phone and happy to help with any query’s or questions. Highly recommend!”
“Pocket Receptionist provides me with the freedom to run my business.
By answering the phone professionally and taking messages, this allows me the time to be able to reply to all incoming enquiries, when I am able to do so. By providing me with the callers exact requirements, I am able to respond with all the information that my potential customers require, at my initial contact with them. This is really useful and provides a very professional image for my company.”
Posted 2 years ago
Thank you for leaving us such a nice review Rob! :)
“Pocket Receptionist is an absolute life saver! As a small business this works great for us as our calls always get answered without the need for an additional member of staff. The calls are answered with the utmost professionalism and communication back to us is clear and consistent. Can't recommend them enough!”