Pocket Receptionist Reviews

4.92 Rating 275 Reviews

98 %

of reviewers recommend Pocket Receptionist

Merchant Metrics


Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.83 out of 5

Visit Website

Phone:

0800 009 6555

Email:

info@pocketreceptionist.co.uk

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Overall my experience has been good and glad I don't have to worry about missing a call now.”

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Posted 2 years ago

Thank you Qasafi!

Posted 2 years ago

“Great supplier who not only delivers the service they promise on a day to day basis but also keeps in touch regularly to ensure a successful ongoing relationship.”

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Posted 2 years ago

Thank you so much, Sally :)

Posted 2 years ago

“Pocket Receptionist has been an excellent addition to our team, releasing staff to carry out other work, whilst knowing we never miss a phone call.”

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Posted 2 years ago

Thank you for leaving us a lovely review Susan :)

Posted 2 years ago

“Great service all the time”

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Posted 2 years ago

Thank you Chris!

Posted 2 years ago

“Fantastic Service. Would be lost without it”

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Posted 2 years ago

Many thanks, Jonathan!

Posted 2 years ago

“Fantastic, I often get asked who is the new member of staff. Great to pick up messages on the go and easy to respond straight away if needed. Wouldn't be without now.”

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Posted 2 years ago

Thank you Nicola :)

Posted 2 years ago

“Excellent service, would have no problems recommending "Pocket Receptionist".”

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Posted 2 years ago

Thank you Steven!

Posted 2 years ago

“Very good service! Lovely people! Reliable, friendly and would would certainly recommend!”

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Posted 2 years ago

Very kind words, thank you :)

Posted 2 years ago

“Very good sewrvice! Lovely peiople! Relaible, freiubndly adn would would certainly reconnedn!”

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Posted 2 years ago

Thank you for your review

Posted 2 years ago

“happy with service and way calls are handled. a good overall service for all typs of business.”

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Posted 2 years ago

Hi Christian, Tank you for your review :)

Posted 2 years ago

“Pocket receptionist are a really great asset to our small but busy company. Our clients love speaking to a real person rather than an answering machine.”

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Posted 2 years ago

Thank you for your review Graham!

Posted 2 years ago

“Pocket receptionist provides us with an excellent friendly service backed up with high professional standards. Great value too!”

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Posted 2 years ago

Thank you for taking the time to review us Chris :)

Posted 2 years ago

“Saves hours of trying to filter out cold callers..... now we only get the calls we need. Great service”

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Posted 2 years ago

Thank you Hartley, we are more than happy being your filter! :)

Posted 2 years ago

“Fantastic service, exactly what we needed to help us grow our business by freeing up time to focus on the business! Would highly recommend!”

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Posted 2 years ago

We are pleased to hear this Steve! :)

Posted 2 years ago

“The team are very helpful and friendly, they do a great job of handling our overflow of calls which is great for our business. Highly recommended!”

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Posted 2 years ago

Thanks for the recommendation, Callum :)

Posted 2 years ago

“10/10 for everything. Can not fault the service they offer and they are the backbone to the success of my business. Professional service with a tailored package that works great for me. prices very competitive but the service unbeatable.”

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Posted 2 years ago

We appreciate your kind words, thank you!

Posted 2 years ago

“Working with Pocket is a real pleasure; they keep in regular contact to make sure that we're happy with the service they're providing. It's reassuring to know that calls we cannot answer are being handled professionally. We've just added the Saturday service, so we can advertise having extended opening hours. My only quibble would be the mobile app - this needs some work, especially not being able to edit existing statuses. That's just a minor thing and would not put me off recommending Pocket.”

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Posted 2 years ago

Thanks for your feedback, Andrew :)

Posted 2 years ago

“I been with pocket receptionist for about a year now, I can honest say they provide a fantastic service and have professional receptionists answering my calls. Great service 5 star.”

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Posted 2 years ago

Thank you so much :)

Posted 2 years ago

“Pocket Receptionist has been a lifesaver. I’ve delayed expanding my business for a while because I was concerned how much of my time would be taken away from my clients. The team at pocket not only answer my calls but they book appointments and handle my diary too meaning I’ve had time to make the changes necessary for expanding and my clients are happy. I couldn’t have done this without them. My account manager Nat is always on the end of the phone and happy to help with any query’s or questions. Highly recommend!”

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Posted 2 years ago

Thank you, Tegan!

Posted 2 years ago

“Pocket Receptionist provides me with the freedom to run my business. By answering the phone professionally and taking messages, this allows me the time to be able to reply to all incoming enquiries, when I am able to do so. By providing me with the callers exact requirements, I am able to respond with all the information that my potential customers require, at my initial contact with them. This is really useful and provides a very professional image for my company.”

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Posted 2 years ago

Thank you for leaving us such a nice review Rob! :)

Posted 2 years ago

Pocket Receptionist is rated 4.92 based on 275 reviews