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Pocket Receptionist Reviews

4.9 Rating 314 Reviews

97 %

of reviewers recommend Pocket Receptionist

Company Reviews

4.9

Based on 314 reviews


Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0800 009 6555

Email:

info@pocketreceptionist.co.uk

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Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is an ideal service for any small business that wants to demonstrate a professional first impression when clients or customers call. Have your messages professionally recorded with different departments etc, then have your calls put through to your relative team members or messages sent by either email or text so that you can call your customers back at your convenience. PR are a valuable part of our business.”

Posted 2 years ago

Thank you for your review, Stephen. We are so pleased you continually find us invaluable to your business.

Posted 2 years ago

“We have been extremely pleased with the service we have received from Pocket Receptionist. Their team are always friendly and helpful which is exactly what we want when clients call us. I would highly recommend Pocket Receptionist for any business looking to outsource their inbound calls.”

Posted 2 years ago

Thank you for your review Dave :)

Posted 2 years ago

“Excellent service driven by a passion for helping people - definitely 5 stars!”

Posted 2 years ago

“Best messaging service I have ever used. A small team, providing a very friendly, efficient service. The app is very good and means I can quickly see all my messages rather then trawling through my emails.”

Posted 2 years ago

“We've used Pocket Receptionist for a couple of years now. They are professional, efficient and flexible. It's always a pleasure to work with them.”

Posted 2 years ago

Thank you for your review Rich, we have really enjoyed working with you the last couple of years too :)

Posted 2 years ago

“Always courteous, responsive to any changes or requests I ask of the team, and provide comprehensive information. Really happy with the service overall and would highly recommend.”

Posted 2 years ago

Thank you Sam :)

Posted 2 years ago

“Professional service who I would not have any second thoughts about recommending.”

Posted 2 years ago

Thank you Mark, its lovely that after all these years you are still really happy with the service :)

Posted 2 years ago

“We have been using Pocket Receptionist for a few years, always professional, confident and handles all call well. I wouldn't hesitate to recommend them to other companies.”

Posted 2 years ago

We really enjoy working with you Sue, thank you!

Posted 2 years ago

“Couldn't be happier with using Pocket Receptionist. It didn't take long for the team to get to grips with representing our business. Our customers are always greeted with excellent service and the post-call notes are easy to pick up. Definitely recommend ✌”

Posted 2 years ago

Thank you for your lovely Review Sam :)

Posted 2 years ago

“Honestly the best decision I have made for my business and for my piece of mind. Truly happy with their service and efficiency. My clients no longer feel neglected as I can now return every single call. Sincere thanks to Pocket Receptionist team.”

Posted 2 years ago

Thank you for your review and we are really pleased we have been such a big help to you :)

Posted 2 years ago

“Supported excellently at short notice. Brilliant work by all at Pocket Receptionist.”

Posted 2 years ago

Hi Michael, I'm really glad we were able to support you and your business when you needed it :)

Posted 2 years ago

“Easy to use service and helps to filter out those calls that we need to take and ones that are cold callers without wasting time during the day The staff are always easy to talk to and very friendly also”

Posted 2 years ago

Thank you for your review :)

Posted 2 years ago

“Great service for filtering out all the spam calls, we can now concentrate on work and not on the spam calls.”

Posted 2 years ago

Thank you for your review Hartley :)

Posted 2 years ago

“Great efficient service :-)”

Posted 2 years ago

Thank you Lindsey :)

Posted 2 years ago

“The team started off just taking my calls and I was impressed so decided to direct my enquires line to them so they could take my bookings and it’s been brilliant! No more evenings spent on the phone calling people back to get them booked in. I recommend to everyone..”

Posted 2 years ago

Thank you for your great review :)

Posted 2 years ago

“great value, really friendly and a seamless experience - highly delighted”

Posted 2 years ago

Thank you for your lovely review David :)

Posted 2 years ago

“Amazing value for money compared to hiring staff. Very professional, great communication and they handle my web chat too. I've had "cheaper" services in the past and they really don't compare. This is 90% less than staffing for my own calls and my team and I can get on with the job I pay them to do. Amazing!”

Posted 3 years ago

Thank you for your review :)

Posted 3 years ago

“Really very good! This might be one of the only product we use that makes us more money than it cost us from sales that would have been lost.It certainly offers our customers better service and makes life less stressful for our team. Over lockdown it’s been invaluable as our staff numbers were reduced.”

Posted 3 years ago

Thank you for your review, its great to hear we have become such an asset to your business.

Posted 3 years ago

“This in my opinion is a must have service for any small business.”

Posted 3 years ago

Thank you for your review Stephen :)

Posted 3 years ago

“Really pleased with the service”

Posted 3 years ago

Thank you for your review :)

Posted 3 years ago

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Pocket Receptionist is rated 4.9 based on 314 reviews