Pocket Receptionist Reviews

Name: Pocket Receptionist
Rating: 4.89

4.9 Rating 314 Reviews

97 %

of reviewers recommend Pocket Receptionist

Company Reviews

Metrics

4.9

Based on 314 reviews


Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0800 009 6555

Email:

info@pocketreceptionist.co.uk

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Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Pocket Receptionist are excellent! They always offer a top notch and friendly service, their phone answers are always professional and polite, plus their rates are reasonable.”

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Posted 5 years ago

Thank you for a lovely review. :)

Posted 5 years ago

“Great service, flexible in approach, very happy :)”

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Posted 5 years ago

Thanks, Darrell. We're happy to help :)

Posted 5 years ago

“Great service as always.”

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Posted 5 years ago

Thanks Rob :)

Posted 5 years ago

“From my very first dealings with Pocket Receptionist, they have been professional and incredibly helpful. During my first month using their service, I was able to listen in to some of the recordings of inbound phone calls and it gave me the reassurance that they dealt with enquiries in a way that would be a good first impression of my business.”

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Posted 5 years ago

Thank you for your review Adrian :)

Posted 5 years ago

“Pocket Receptionist deliver a prompt and professional service, recommended. Thanks Pocket!”

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Posted 5 years ago

Thanks Matt :)

Posted 5 years ago

“The team at Pocket Receptionist have proved themselves invaluable as an extension my business. They're able to call my customers and book appointments in my diary as well as handle my inbound calls for far less than I could employee myself. A truly great resource for any small business.”

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Posted 5 years ago

Thanks for such a nice review, Mark.

Posted 5 years ago

“Great service which allows us to get on with the day to day running of the business, knowing that whilst not in the office our calls are being answered efficiently.”

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Posted 5 years ago

Thanks, Sue. it's a pleasure. :)

Posted 5 years ago

“The service is always efficent”

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Posted 5 years ago

Thank You Shelley :)

Posted 5 years ago

“very good service and lovely people”

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Posted 5 years ago

Thank you for your lovely review Rudolph.

Posted 5 years ago

“We have found pocket receptionist to be very efficient, the receptionists are very friendly and the service allows us to be very flexible with our time. They keep us up to date with future products without any hard selling and we would not hesitate in recommending them to others.”

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Posted 5 years ago

Thank you for the recommendation. Much appreciated. :)

Posted 5 years ago

“I've been using Pocket Receptionist for 12 months now and never had any problems. Receptionists are always very pleasant and professional, wouldn't use anyone else. Highly recommended!”

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Posted 5 years ago

Thanks James:)

Posted 5 years ago

“We are a SME and our team are always out and about in meetings and visiting potential clients which makes taking calls sometimes very difficult, having the pocket receptionist service is invaluable as they can take these calls and we get an instant message so we can do call backs later. They provide a really professional service we would not be without them.”

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Posted 5 years ago

Thank you for such a wonderful review!

Posted 5 years ago

“Very efficient,they take the time to contact you on a regular basis to see if there are any problems. I really can't fault the service they provide and would recommended them without hesitation.”

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Posted 5 years ago

Thank you Giles. I'll let the team know. :)

Posted 5 years ago

“Service at Pocket Receptionist is fantastic. They are always polite, thorough and excellent at issuing the correct response needed. Mainly of my clients Coment on how good my reception staff are. I would highly recommend this company and their well organised team Mick”

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Posted 5 years ago

“Superb product and staff. I'm now able to concentrate on my business whilst the Pocket Receptionist team take care of everything else. They have quickly become indispensable for my business.”

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Posted 5 years ago

“I couldn't wish to be better represented in my business. The balance between professionalism and friendliness is perfect. A big thanks to Natalie and her team for doing such an amazing job.”

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Posted 5 years ago

Thank you Lisa. Such a lovely response. :)

Posted 5 years ago

“Pocket Receptionist has been a life save for my business. Whether I'm in a meeting, away from the office or just genuinely busy I know that my callers are in safe hands and my business isn't going to miss any orders!”

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Posted 5 years ago

Thank you for your business, Chris :-)

Posted 5 years ago

“Being a new business I don't have the budget to employ staff and I only work part-time due to having my 2 children at home most of the week. Pocket Receptionist has been the best investment I've made so far and I'd highly recommend it to any business of any size”

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Posted 5 years ago

“Excellent service, one of my customers are disappointed if I answer the phone instead of Pocket Receptionist!”

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Posted 5 years ago

“Using Pocket Receptionist gives us Peace of Mind that we never miss a call from our customers. We receive the email with their details almost immediately.”

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Posted 5 years ago

Thanks, Susanna. We really appreciate your business.

Posted 5 years ago

Pocket Receptionist is rated 4.9 based on 314 reviews