“Absolutely amazing, don't ever bother looking at Moneypenny or anything like that, because these guys are a in a whole other league. They never stumble when they answer your calls even with the most complicated greeting and they provide the most amazing seamless experience to your customers. It really feels like they're you're employees because they care about your business as much as you do. 100% recommended!”
“Amazing value for money compared to hiring staff. Very professional, great communication and they handle my web chat too. I've had "cheaper" services in the past and they really don't compare. This is 90% less than staffing for my own calls and my team and I can get on with the job I pay them to do. Amazing!”
“Really very good!
This might be one of the only product we use that makes us more money than it cost us from sales that would have been lost.It certainly offers our customers better service and makes life less stressful for our team. Over lockdown it’s been invaluable as our staff numbers were reduced.”
Posted 5 days ago
Thank you for your review, its great to hear we have become such an asset to your business.
“I am so happy to have found this service, you can say it’s a complete gamechanger. The system is fluid, easy to navigate, and is totally professional. Any new business startup needs the help of Pocket Receptionist.
The ladies that answer the calls are so professional and the customer service is excellent. Everything they have done allows me to move our business forwards to the next level without worrying about new calls coming in.
Added to this the new extended business hours allow a further step to full 24/7 support for your business.”
“Pocket receptionist are an absolute lifesaver for any small business. Calls are answered professionally and messages are passed on swiftly with all the information required. We would highly recommend their service!”
“We find the support from Pocket Receptionist essential to our business, not just in terms of taking and distributing our calls but crucially their flexible approach. Being able to adapt our call answering, and filter which calls are sent through & to who is perhaps a minimum expectation. However being able to exclude those which we don't want transferring is a huge benefit as we support multiple businesses, and sometimes for short periods of time.”
“I have used the services of Pocket Receptionist since they first began and have been delighted with their service. I have previously used other similar companies for this service and although fairly good, none of them have been as helpful and on the ball as Pocket Receptionist. Their name is perfectly suited to what they do and I would... and have recommend them to friends and business associates.”
Posted 5 months ago
Hi Andy, it has been great working with you over the years, thanks for the review, we look forward to working with you in the years to come :)