Plymouthremovers Reviews

4.85 Rating 129 Reviews
97% of reviewers recommend Plymouthremovers

About Plymouthremovers: Professional removals, storage and shipping across the UK from Plymouth Removers

We are a Family run company have been trading for over 40 years.
Plymouth Removers is a member of the British Association Of Removers (BAR) and we comply with the written code of practice issued by BAR.

The BAR maintains high membership standards and in doing so expects its members to offer the very best service and value for money within the industry. Together with its commitments of the very highest integrity, honesty and principles for all its customers.

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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
delivery methods
Own Driver
on-time delivery
100%
Customer Service
communication channels
Telephone, Email
queries resolved in
Under an hour
"if you want your beautiful home scratched and broken badly transported with bad grace by the removal men - then use this company. I had ornaments broken, teak furniture scratched to pieces and one table even gouged so french polishing will be needed. Photo frames broken, dishes smashed. Complaints from one remover about the number of boxes, transporting of leather sofas not protected when I had paid for protection- hence whilst the leather was not torn it was badly marked. Not one of my pictures was properly wrapped just stuffed in a box, like the ornaments- not even tissue wrapped, stuffed in boxes and cushions pressed down hard on them to close the box hence they broke- funny eh??.I will NEVER use this company again NOR will I EVER recommend you- infact quite the opposite."
Helpful Report
I am very upset at the fact you have said these things about our family-run company However we would like to thank you for taking the time to add this review over 1 year later from when we have moved you.
We take every bit of feedback very seriously, after looking into your move and checking through the paperwork and checking through the signed waybill ( that gets signed by yourself to say you are happy with everything before the guys leave ) I have no record of you ever recording down all of the above , nor have i a record of emails from yourself explaining any of the above .So this is a shock to hear over a year later. When our procedures for any damages or any unhappy events, are to report immediately or report once unpacked within the 7 working days, or email. This has only come to light to us over 1 year later. the staff on your job are no longer here at our company. The reason we ask for feedback immediately after the move is so that we can sort out any training issues or any damages that may occur directly with you as a customer. We are more than happy to speak with you directly if you would like to call us on this matter. Feel that a year later for leaving this is unfair when we were unaware of any of this.

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Thank you from all at Plymouth removers.
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Plymouthremovers is rated 4.85 based on 129 reviews