Plymouthremovers Reviews

4.85 Rating 168 Reviews
97 %
of reviewers recommend Plymouthremovers
Merchant Metrics
Shipping & Delivery
delivery methods
Own Driver
on-time delivery
100%
Customer Service
communication channels
Telephone, Email
queries resolved in
Under an hour
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About Plymouthremovers:

Professional removals, storage and shipping across the UK from Plymouth Removers

We are a Family run company have been trading for over 40 years.
Plymouth Removers is a member of the British Association Of Removers (BAR) and we comply with the written code of practice issued by BAR.

The BAR maintains high membership standards and in doing so expects its members to offer the very best service and value for money within the industry. Together with its commitments of the very highest integrity, honesty and principles for all its customers.

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How would you rate the Estimator on the appointment.
How would you rate the office staff member
We were genuinely impressed by the caring, good-natured attitude of your removal guys. Everything was transported perfectly, no moans or groans about waiting for keys. We couldn't have asked for more and won't hesitate to recommend your company.
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How would you rate the Estimator on the appointment.
How would you rate the office staff member
The removal men were second to none. Nothing was to much trouble. We would advise any one to take out extra insurance as we got caught and had to pay for a new tv. Also make them aware from the start what date your moving and keep telling them as you will get a unexpected price increase if you move on the weekend.
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Thank you very much for taking the time to leave the review and for your feedback on our employees.

I apologize reference the insurance but all the right information is given to all off our customers, when we quote them along with the terms and conditions. That you get given with your quote, these explain all reference the difference in insurance and what cover We offer. This is either limited or standard, the standard cover is an optional service.

So on this occasion i apologize that the TV was damaged but all of the right information is given to all customers for them to make the right informed decision that suits them best before using our services.
We thank you for this valued feedback on the T.v and insurance .

With reference to a Saturday charge , we only ever quote for a weekday move this is explained in all our quote information again as the insurance .

Normally when we come out to see our customers they dont know what dates they are going to be moved as they haven't even exchanged at that point .
If ever we know there is a Saturday involved, we would cost that for you accordingly as our employees are paid time and half on any weekend work.

Again all of our customers are given the option for them to decide what suits there move.
we feel everyone here at Plymouth Removers have upheld every thing in the right manor based on yourselves as the customer and ourselves as the business and the terms and conditions that we have in place.

Thank you again for your valued feedback .
How would you rate the office staff member
Fantastic service... great guys who moved the furniture on the day. Would definitely use Plymouth Removers again.
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How would you rate the Estimator on the appointment.
How would you rate the office staff member
Throughout the whole process from our initial contact with the company the service has been excellent. The removal guys were particularly careful and thoughtful; nothing was too much trouble, and they took a lot of the stress out of the move and it was a move of a considerable distance.
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How would you rate the Estimator on the appointment.
How would you rate the office staff member
The removal team worked well and we were moved without incident. They were very helpful and understood our needs, working round us in our down-sizing efforts. Excellent communication; nothing was too much trouble. Thank you.
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How would you rate the Estimator on the appointment.
How would you rate the office staff member
Amazing service. Very helpful and professional. Will definitely use if we move house again.
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How would you rate the Estimator on the appointment.
How would you rate the office staff member
Really fabulous service and lovely guys who did the move. Nothing was too much trouble. Thanks guys
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How would you rate the Estimator on the appointment.
How would you rate the office staff member
The team were excellent. One minor hiccup - my TV remote was left on the lorry - no attempt to contact me and inform me which led to considerable wasted time ploughing through every box looking for something that wasn't there. Having ascertained remote is in the office I have requested it be delivered to me as I cannot leave the house and need the remote.
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Thank you so much for taking the time to complete this review and your great honest feedback .
Our apologies reference your remote we only found it yesterday , as the lorry used for your removal has been on 2 other jobs since , we were calling through the customers today to find out if it was theirs ,you called us this morning asking us if we had found one , as i'm writing this our staff members our on there way to you to deliver this to you .
Once again thank you for your understanding and great review , we all hope you settle in well
from all at Plymouth removers.
How would you rate the Estimator on the appointment.
How would you rate the office staff member
Excellent service, thanks so much.
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How would you rate the Estimator on the appointment.
How would you rate the office staff member
Very happy with service from start to finish . 2 very pleasant , helpful men did my move and it was swift and pretty stress free . Would recommend this company and would definitely use them again .
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How would you rate the office staff member
Great job by a great team nothing to much trouble well pleased give me great pleasure to recommend Plymouth Removers thanks for making it all so painfree
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How would you rate the Estimator on the appointment.
How would you rate the office staff member
Plymouth removers are very good
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How would you rate the office staff member
Fantastic team - all went very smooth, would highly recommend them.
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How would you rate the Estimator on the appointment.
How would you rate the office staff member
We had a very easy move thanks to Plymouth removers it made our day a lot less stressful . Very Happy Customers.
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How would you rate the Estimator on the appointment.
How would you rate the office staff member
Fantastic service
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How would you rate the Estimator on the appointment.
How would you rate the office staff member
I have no hesitation in recommending Plymouth Removers. They were fantastic and took away a huge amount of stress on the day. The packing service was amazing and worth every penny. The team were incredible, especially Eddie who was with us for both days and is a real asset to your company. Thank you all very very much once again.
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This company exceeded all expectations from the initial survey to the move itself. The team on the day were friendly, experienced and extremely helpful with nothing too much trouble. The office staff were helpful and kept us up to date. Highly recommended.
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How would you rate the Estimator on the appointment.
How would you rate the office staff member
We were very happy with the service provided and could not fault the team. Totally professional and took the stress out of what could have been a stressful process. We will certainly use them again!
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How would you rate the Estimator on the appointment.
How would you rate the office staff member
Kevin and Glen were very pleasant and efficient.
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How would you rate the Estimator on the appointment.
Our packing and removal went extremely smoothly. The teams were friendly, professional and very efficient. Nothing was too much trouble for them. I would definitely have them again and cannot recommend them too highly.
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Plymouthremovers is rated 4.85 based on 168 reviews