Plusnet Reviews

1.38 Rating 218 Reviews
8% of reviewers recommend Plusnet
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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
Postal Service, Courier
delivery methods
Customer Service
Telephone, Live Chat, Email
communication channels
Over a week
queries resolved in
15 - 16 hours
Avg Email Response Time
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"We have been with Plusnet for a considerable while now, and have experienced very few problems. Everyone at home uses the internet, and our broadband is used considerably. We have fibre broadband, and speeds are very good, no complaints usually. Customer service can be slow at busy periods, but staff are always pleasant, cheerful and offer genuine assistance."
Posted 2 months ago
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"I was very pleased with the way Stanislav Galabov deal with my problem with nuisance calls."
Posted 5 months ago
"Good value for a sim card, quick delivery"
Posted 1 year ago
"Despite what I read, I've never really had any issues with them. I've actually had good experiences when dealing with them. I am happy with the service but it does seem obvious that many others aren't!"
Posted 2 years ago
Plusnet is rated 1.38 based on 218 reviews

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