Plumbing Supplies Direct Reviews

Name: Plumbing Supplies Direct
Address: Coventry Road, Narborough, Leicestershire
Rating: 4.56

4.6 Rating 4,469 Reviews

89 %

of reviewers recommend Plumbing Supplies Direct

4.6

Based on 4,469 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Plumbing Supplies Direct 5 star review on 14th January 2024

Anonymous

Anonymous // 01/01/2019

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“Vrey prompt service. Would use the firm again.”

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Posted 1 week ago

“Good scrive and produsd”

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Posted 1 week ago

“Great service and good product at very reasonable price.”

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Posted 1 week ago

“Received promptly and well packaged”

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Posted 1 week ago

“Great service thank you. Toughbuilt knife and sheath ideal about farm.”

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Posted 1 week ago

“An easily searched website allowed me to find a WC fitting which I had previously had difficulty sourcing. The description was very clear and I was confident when ordering. Delivered promptly in good packaging”

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Posted 1 week ago

“Couldn’t get inch and quarter basin plugs anywhere until I came across your site. Cheers thought I’d give you a plug😀”

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Posted 1 week ago

“Item ordered and I was then advised it is out of stock after payment had been taken from my account. Asked if I’d like to wait on stock or would like a refund. Requested a refund and am still waiting on it and have had no further contact advising when the refund will be made.”

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Posted 1 week ago

“A problem occurred whilst placing my original order whereby I did not receive any notification from the company but my credit card compnay sent a notification that the transactioin had completed. The items were still in my online basket and so I rang your company to query whether the order had been received. Sadly I could only get throgh to an answerphone message and as I couldnt be sure whether the order had been received and wanted to place the order before 1pm to ensure next day delivery (another failure!) I placed another identical order which seemed to be accepted. I gave specific instructions for the courier to ring my mobile about half an hour prior to estinmated arrival to ensure I could be in. However no call was ever received and as I left to take my dog for a walk one morning I saw a lorry reversing outside my house and correctly guessed it was this order - fortunate for both myself and the courier. However it begs the question - WHY DOES YOYR ORDER FORM HAVE A SPACE FOR SUCH INSTRUCTIONS IF THEY ARE NOT FOLLOWED?? Very poor service in this respect. Oherwise happy that the order was correct. On another note I am still in email contact withyour compnay to cancel the duplicate order and make sure I am refundef for it.”

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Posted 1 week ago

“As a DIYer I don't use a lot of gear so I gave PSD a go this time.Glad to say the ordering online and delivery was great.No problems”

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Posted 1 week ago

“Plumbing Supplies Direct forwarded the product in the time stated and I would use them again if I require further plumbing products.”

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Posted 1 week ago

“Great price and service. Arrived within a couple of days.”

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Posted 1 week ago

“Service from Plumbing Supplies direct was excellent but unfortunately as usual Parcelforce took 2 days to deliver a next day delivery”

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Posted 1 week ago

“Delivered very quickly”

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Posted 1 week ago

“Excellent service. My only slight dissapointment was having ordered 2 x 3 metre lengths of pipe it arrived as 6 x 1 metre lengths. Not really a problem but more joints!”

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Posted 1 week ago

“Great service,ordered during bank holiday, received next working day 👍”

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Posted 2 weeks ago

“Good price, very quick delivery. Not yet fitted it.”

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Posted 2 weeks ago

“I ordered the Worcester 22mm filter what turned up was time clock they wouldn’t send a the correct product until they got there time clock back. Not impressed just want what I paid for why is that such a problem?”

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Posted 2 weeks ago

“We ordered one day and received the item the next. The service was fantastic.”

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Posted 2 weeks ago

“Product as described as in top quality. Delivery was next day. Outstanding.”

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Posted 2 weeks ago

Plumbing Supplies Direct is rated 4.6 based on 4,469 reviews