Play Like Mum Ltd Reviews

4.9 Rating 4,738 Reviews
97 %
of reviewers recommend Play Like Mum Ltd
4.9
Based on 4,738 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Play Like Mum Ltd Reviews
Anonymous
Anonymous  // 01/01/2019
My parcel was delivered to a house no where near my house with no note left in my door . When I phoned head office asking where my delivery was I was told it was at number 9 I asked number 9 who said they didn’t have it , when I called back to say that they said they would call the delivery company and call me back they didn’t call back and when I phoned up for the 3rd time told me I was “giving him grief all day” The parcel had actually been delivered to number 9 of a road no where near my house along with the delivery note to say it was there ! I only found out because the man who lived there bought it round for me ! Head office never did call me back to say where it was or to check if I had found it !!! I’ve not yet put it up as it’s a birthday present so I’m hoping it’s all there / working or I’ll have to deal with head office again !
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Posted 6 years ago
Never received item, apparently was in yodel for the 10 days prior to Christmas and I couldn’t cancel! However was able to cancel on 30th Dec!! If you’d cancelled before I could have reordered and my daughter would have had the pram she wanted for Christmas. Sat in waiting for a whole week in the run to Christmas for it not to arrive. One word to describe your service ‘APPALLING’
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Posted 6 years ago
Items ordered for next day delivery (the week before Christmas, for gifts), to be delivered to a local store for collection with opening hours of 8am-11pm (including Christmas and Boxing Day). Store chosen because of all-day opening hours. Goods never delivered! Delivery company Yodel website advised no-one was in for delivery (!) so goods were to be collected from warehouse 15 miles away! Very disappointing. Obviously they had not tried to deliver. Missed giving Xmas presents to my neices who were disappointed. I contacted the company and have received NO response. To date, they have taken my money and not delivered anything. Extremely poor service. Do not use this company. Now need to chase them to get my money back...
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Posted 6 years ago
Came to put the pioneer pram up on Christmas eve and it was grey but I ordered pink as my daughter wanted a pink pram for Christmas. Couldn't let her down with the pram as she had been asking one for months I messaged play like mum on Facebook but no reply then wrote a post on their wall they replied to the first few comment then just ignored the last one
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Posted 6 years ago
SH*T! Took 2 weeks to get delivery sorted, at the end gave up and asked for a refund. YODEL IS SH*T
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Posted 6 years ago
Delivered,in the few weeks before xmas,with the product pictures all over the box for the children to see,no wrapping at all.....absolutely devastated the surprise is ruined how do you explain that to a 3 and 6 year old!
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Posted 6 years ago
I have not received my order and now I cannot email the company as the email bounces back
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Posted 6 years ago
We still have not received our order. Will it arrive before Christmas? Kind regards, Diarmaid Moore
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Posted 6 years ago
The pram I ordered was delivered and a card left saying it had been left at a neighbour- it wasn’t left there and the time it’s taken to find out what’s happened meant I missed giving he gift on the correct day - no mention of how to correct, refund or compensation.
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Posted 6 years ago
Parcel was sent to wrong address, wrong postcode had been put on parcel. Now I have no parcel and no item.
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Posted 6 years ago
Delivery was very poor
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Posted 6 years ago
Not having all the correct items and the box was damaged
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Posted 6 years ago
The box came damaged and u can’t order all the accessories with the purschairs so what’s the point in have just one of the items
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Posted 6 years ago
Still waiting for refund
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Posted 6 years ago
I have still not received my item says was shipped last Wednesday
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Posted 6 years ago
The delivery
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Posted 6 years ago
the Little plastic cover on the wheels have come off and my daughter only got it this morning to play with and we was looking at getting the accessories pack
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Posted 6 years ago
Play Like Mum Ltd is rated 4.9 based on 4,738 reviews