Play Like Mum Ltd Reviews

Name: Play Like Mum Ltd
Rating: 4.86

4.9 Rating 4,738 Reviews

97 %

of reviewers recommend Play Like Mum Ltd

4.9

Based on 4,738 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Play Like Mum Ltd 5 star review on 1st March 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I only received one cosy toes I was to receive 2 as it's for twin pram could I please have one sent out as it's a Christmas present for my daughter Thanks Ashleigh”

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Posted 5 years ago

Hello Ashleigh, the set only includes one Cosytoe. If you would like to purchase a 2nd Cosytoe, please contact us directly.

Posted 5 years ago

“Got no final confirmation that order had been delivered but it had been despatched. I gave it another day then I went to collect it from local store that had a click and collect facility. I could see my order behind counter but shop assistant wouldn't give it to me as said I'd need confirmation email to say I collect it! I told the shop keeper to keep hold of the pram until I rang you. Within a couple of hours I received a calk from yodel van driver to say he'd been in shop and shop keeper said she didn't want item in her shop return to sender! The van driver kindly agreed to deliver it to my home as I explained that I'd already paid for it. He told me the shop shouldn't be taking click and collect orders!”

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Posted 5 years ago

“Wasn’t very happy as the delivery company didn’t deliver next day like you say it will”

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Posted 5 years ago

“Placed my first order of a pushchair for my daughters birthday. All seemed fine when I received a despatched email. However a few days pass, I still haven’t received my item so I check the tracking which states it’s delivery was failed and card left. I haven’t received any card and on further investigation it seems my item had been delivered to the same name street but a Pe1 postcode I’m NE. I contacted the company who told me that I must of entered the wrong postcode and they have no control over the ordering system, it’s all automated. I would have not entered the wrong postcode twice and a coincidence that I put a postcode for the same street name of some where I have no idea who they are also how payment was taken with the wrong billing address I ask myself! it seems it’s the automated system that was wrong not me. I placed the order on the 18/07/18 and made contact on the 21/07/18 to which I was told they could not do anything until Monday ( my daughters birthday) however I hear nothing until Tuesday which informed me they had managed to return the item and I would receive another one but not until Thursday! And not only that even after giving them my correct address I check my email receipt and my details are still wrong! Safe to say this is the first and last time I will be using this company.”

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Posted 5 years ago

That is totally unfair. You typed in the wrong address, which we attempted to deliver to. After we were told by you that the address you typed in was wrong, We have recalled the delivery that was made to the address you typed in when you ordered. We have now subsequently sent out a 2nd item to the address that you now told us should have been the original address and yet we receive this review. WOW! Remarkabke

Posted 5 years ago

“The pram was ripped and am still waiting on a response on what to do next”

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Posted 5 years ago

“It stated that if I placed an order before 4pm that I would get it delivered the next day, however this was not the case. Instead it came 3 days later with no explanation as to why this had happened.”

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Posted 5 years ago

“I had to wait 4 days for delivery when it should of been next day. So I was disappointed as was a birthday gift.”

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Posted 5 years ago

“Wrong item arrived by amazon so not play like mums fault. But ordered right item through play like mum and only had 3 wheels.. so my daughter couldnt play with her pram xmas day the replacement wheel wasnt sent as the email with my address on was accidentally lost. Although they did send us a tote bag as a gesture of good will it still ruined xmas day morning!”

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Posted 6 years ago

“Ordered a pram from here as a Christmas present. The company pays for 24 hour delivery. The pram got stuck at a depot for a good couple of days. The company then sent out a replacement for that also to get stuck. Eventually received both prams on Christmas eve As soon as the company returned back to work after holidays they are straight away demanding the other pram back and needed to arrange a courier to collect it. Made me chuckle at the fact they couldn't even let it go as a goodwill after all the trouble that we went through. Hours of contacting them and all the trouble and worry on the run up to Christmas”

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Posted 6 years ago

“I order a pram which was 2 small for my daughter i payed 60 pound i sent email to ask could i send it back never no reply”

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Posted 6 years ago

“Never recieved my order then when I contacted playlikemum tthey kept saying sumone would call you.. no one did i had to wait a week for a claim form to get a refund..”

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Posted 6 years ago

“Not delivered next day as advertised despite ordering within time frame”

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Posted 6 years ago

“There was a week between ordering and confirmation of order been processed and three weeks between order and delivery which I find unacceptable xxx”

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Posted 6 years ago

“Box all damaged”

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Posted 6 years ago

“My order was sent to a different part of the country despite making seller aware several times that the postcode was wrong and being told that it had been sorted and changed to the correct one I had a person cancel there plans for to receive the delivery so they weren't happy at having there time wasted so I was very dissatisfied and annoyed that this happened the order hadn't even left the warehouse when I first alerted you postcode was wrong”

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Posted 6 years ago

“I’m still waiting to find out where my Pram is I’ve asked one of my neighbors they didn’t take it Im not sure if I’ve missed a call From a gentleman.”

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Posted 6 years ago

“Order never arrived, rang and got refund immediately which excellent customer service but product was out of stock for replacement until the end of November. Disappointing”

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Posted 6 years ago

“The wrong item was sent. I then had to chace the replacement as no notification was sent to me to say the replacement was ready to pick up!”

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Posted 6 years ago

“Twin buggy was ordered and delivered very quickly But double buggy is very tiny and doesn't seem to have adjustable handles Very disappointed with this purchase as the child purchased for is only 3 so handles need to be made as adjustable in future Will not be purchasing again”

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Posted 6 years ago

“Ordered last Friday had nothing but trouble still waiting for my fefund!!!”

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Posted 6 years ago

Play Like Mum Ltd is rated 4.9 based on 4,738 reviews