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Playdale Playgrounds Reviews

4.6 Rating 152 Reviews

91 %

of reviewers recommend Playdale Playgrounds

Company Reviews

4.6

Based on 152 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.6 out of 5

About Playdale Playgrounds :

Playdale Playgrounds Ltd is a family-run, international business that manufactures playground equipment. We pride ourselves on creating exciting, innovative and educational outdoor play equipment that makes children smile all over the world.

Our head office, manufacturing facilities and global distribution centre are situated on the edge of the Lake District in Cumbria, UK. We have a fantastic team of 110 people and have created over 23,000 play areas in 49 countries across the world.

Visit Website

Phone:

01539531561

Email:

info@playdale.co.uk

Location:

Haverthwaite, Ulverston, Cumbria, LA12 8AE, ,
Cumbria
LA12 8AE

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Playdale Playgrounds 5 star review on 13th September 2023

Beckbury Parish Council

Playdale Playgrounds 5 star review on 7th August 2023

Little Yeldham, Tilbury-Juxta-Clare & Ovington PC

Playdale Playgrounds 5 star review on 7th August 2023

Little Yeldham, Tilbury-Juxta-Clare & Ovington PC

Playdale Playgrounds 5 star review on 7th August 2023

Little Yeldham, Tilbury-Juxta-Clare & Ovington PC

Playdale Playgrounds 5 star review on 7th August 2023

Little Yeldham, Tilbury-Juxta-Clare & Ovington PC

Playdale Playgrounds 5 star review on 7th August 2023

Little Yeldham, Tilbury-Juxta-Clare & Ovington PC

Playdale Playgrounds 5 star review on 7th August 2023

Little Yeldham, Tilbury-Juxta-Clare & Ovington PC

19

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We were delighted to work with Playdale, a local company. After a few tweaks, they designed a wonderful playground for us that fully met the brief in our Call for Proposals. We love the look of the playground as it fits perfectly within our parkland setting. The Playdale team from initial liaison, to design to installation were great to work with and very attentive to our needs. Our focal point was always available and kept us routinely up to date and truly went above and beyond. The playground, now open, is very busy and is being enjoyed by the local families and visitors alike and we have been overwhelmed by positive feedback from the community.”

Playdale Playgrounds 5 star review on 7th June 2022

Helpful Report

Thank you so much for your review. We were delighted to work on such a fantastic local project with you. Your feedback regarding your project is deeply appreciated and confirms our confidence in the quality of our design and installation.

“Great job upgrading previous equipment and installing a new set of play items to a really high standard. Worked very well with us and understood what we wanted to achieve.”

“The pre-sales and design service we received from Playdale were excellent. The coordination of the installation work was not good, and we had several delays. However now that the installation is complete, we are very pleased with the end product and it has been really well received by the community. We will certainly contact Playdale again when we have the opportunity to further extend our Play equipment.”

“They identified the spares i needed from the information i provided”

“HI I FOUND THE WORKMEN TO BE EFFICIENT AND VERY QUICK NO COMPLAINTS.”

“I was very pleased with the service, from the design and meeting with the rep to the installment of the equipment. The children love it! Our trim trail offers the right amount of challenge and blends in beautifully with our outdoor environment.”

“Quality equipment and good service, didnt give 5 stars as the installation date was changed 3 times but we are very happy with the new see -saw. We have several pieces of equipment from Playdale and we use them each year to inspect all our equipment. Would recommend their services”

“Nicole and team were excellent in helping us to decide what we wanted within our budget. She visited us twice, the first time to look at the site, gave us lots of information and advice that really helped us and looked at the brochure with us to advise us what would be suitable The second time she presented excellent clear images of the playground, costings of everything which we need for our bid, alternatives so we still have choices. Nicole is lovely to work with, very professional and informed. Helped us enormously. Many thanks.”

“Playdale, very professional and very responsive. Communication was very good. Good service overall and final installation of play equipt to a high standard.”

“We have been pleased with the quality of the equipment and found the Playdale team very helpful and supportive.”

Playdale Playgrounds 5 star review on 13th September 2023

“We are frustrated by the slowness of the last issues to be resolved - the HERAS fencing is still up and no date for its removal. The school holidays will soon be over.....”

“Playdale playgrounds were a pleasure to deal with from start to finish. Nothing too much trouble on site or Iim the office and always a prompt response. Really pleased with the finished product the local response has been amazing. Thank you”

“Tracy was always available and ready to chat and discuss our needs. The project to install some new 'adventure' play items took a while to organise, with some delay from us and sensible waiting time from the company, to ensure the field area was in the correct state to set up the equipment. The installation was very prompt and efficient.”

Thank you so much for your wonderful feedback! We truly appreciate your kind words and are thrilled to hear that we were able to deliver just what you wanted. We pride ourselves on providing excellent customer service, and Tracy is a valuable member of our team who goes above and beyond to ensure our customers' satisfaction. We understand that the project to install the new 'adventure' play items took some time to organiSe, with delays from both parties. However, we are grateful for your patience and understanding as we took the necessary waiting time to ensure the field area was in the correct state to set up the equipment. Our goal is to deliver a solution that meets your requirements while ensuring safety and quality. We are also delighted to hear that the installation itself was prompt and efficient. Our team works tirelessly to ensure smooth and timely installations, and it's rewarding to know that we met your expectations in this regard. If there is anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out. We value your continued partnership and are here to support you. Thank you once again for choosing us and for taking the time to share your positive experience. We look forward to serving you in the future. Warm regards Team Playdale

“Our association with Playdale has always been first-class. Their Area Sales Manager understood exactly what we required for our Recreation Ground, complied with all the deadlines and helped us secure National Lottery funding for our scheme. Their team provides an excellent service and we would have no hesitation in recommending them to anyone requiring playground equipment.”

Playdale Playgrounds 5 star review on 7th August 2023

Playdale Playgrounds 5 star review on 7th August 2023

Playdale Playgrounds 5 star review on 7th August 2023

Playdale Playgrounds 5 star review on 7th August 2023

Playdale Playgrounds 5 star review on 7th August 2023

Playdale Playgrounds 5 star review on 7th August 2023

Playdale Playgrounds 5 star review on 7th August 2023

Thank you so much for your wonderful feedback! We are thrilled to hear that your experience with Playdale has been nothing short of exceptional. It's truly rewarding to know that our Area Sales Manager understood your specific needs for your Recreation Ground and ensured that all deadlines were met. We are also delighted to have played a part in helping you secure National Lottery funding for your scheme. It's moments like these that remind us why we are passionate about what we do. At Playdale, we strive to provide an excellent service to all our valued customers, and your recommendation means the world to us. We take great pride in delivering top-quality playground equipment and ensuring that our clients receive the support they need throughout the process. Once again, we sincerely appreciate your kind words and trust in Playdale. If there is anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to continuing our partnership and creating more joyful and engaging play spaces together. Warm regards, Team Playdale

“GOOD WORK LEAD TIME SLIGHTLY LONG”

“Just perfect for what we wanted,”

Thank you so much for your kind words! We are thrilled to hear that our product/service was just perfect for what you were looking for.

“Great service, great product, just couldn't get it to us for the date we wanted due to stock issues, but even so they communicated well and then delivered at a time to suit us.”

Thank you for your fantastic review! We truly appreciate your kind words and are thrilled to hear that you found our service and product to be great. We apologize for the inconvenience caused by the stock issues that prevented us from delivering on the date you originally wanted. However, we are delighted that our communication throughout the process was effective, and we were able to work together to find a suitable alternative. Customer satisfaction is our priority, and we are glad we could accommodate your needs and deliver at a time that worked for you. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We value your feedback and are committed to continuously improving our services. Thank you again for your support and understanding. We look forward to serving you again. Best regards, Team Playdale

“Great customer service and support throughout the process from all involved, the office staff through to the installation engineers, and the end product has been very well received by children and their parents alike”

“Chris and Tracey are always very good and easy to deal with. The two play areas were delayed mainly due to weather. General feedback on the contractors from each site, was they weren’t very productive and attitude could be better.”

Hello, Thank you for taking the time to leave a review. I'm glad to hear that Chris and Tracey were easy to deal with and that you're happy with the play areas, despite the delay caused by the weather. I'm sorry to hear that the contractors didn't meet your expectations in terms of productivity and attitude. We will definitely take this feedback on board and work to improve our processes in the future. If you have any further feedback or suggestions, please don't hesitate to let me know. We strive to provide the best service possible and your feedback helps us to achieve that. Best regards,

“Always really helpful, quick to respond, great company to deal with.”

“Fabulous equipment, installation on time and as planned.”

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Playdale Playgrounds is rated 4.6 based on 152 reviews