Playdale Playgrounds Reviews

4.81 Rating 84 Reviews
96 %
of reviewers recommend Playdale Playgrounds
Read Playdale Playgrounds  Reviews

About Playdale Playgrounds :

Playdale Playgrounds Ltd is a family-run, international business that manufactures playground equipment. We pride ourselves on creating exciting, innovative and educational outdoor play equipment that makes children smile all over the world.

Our head office, manufacturing facilities and global distribution centre are situated on the edge of the Lake District in Cumbria, UK. We have a fantastic team of 110 people and have created over 23,000 play areas in 49 countries across the world.

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Great service from Playdale’s everything was easy and straightforward
Thank you for taking the time to write this review :)
The Playdale service offering from product selection to installation has been fantastic the install team were very efficient and tidy. Thank you
Hi Bulkington Parish Council, thank you for the kind words about your recent installation . Your review means a lot to us and we will pass on the good feedback to our team.
Excellent service so far, we are awaiting the designs!
Thanks so much for sharing your experience with us so far.
Ordered pats to be replace as a playground inspection, given order to replace parts on 8th Feb. Stated that there was a wait of 7-9 weeks. Told week of work to be done was week beginning 12th April. Rang on 14th person I needed not at work will contact me, No contact I rang again 16th only to be told that my work to be done date is 3rd may. 12 week wait for replacement parts NOT HAPPY
Hi Tom, we’re sorry to hear that your experience was not up standards and your order information not communicated effectively. We would like the opportunity to look into your issue further and will be in touch with you soon to resolve this.
Excellent workmanship and communication, the site team were superb
We’d just like to thank you for taking the time to write this review for us. Every bit of feedback like this does so much to help us out!
The staff were easy to deal with and the equipment is of a good standard and is very popular with the childre and parents
Playdale Playgrounds  5 star review on 24th March 2021
Hi The Charltons Parish Council, We’d just like to thank you for taking the time to write this review for us. We are so glad the children are enjoying their new equipment :)
Andrea must be most pleasant and helpful person I have ever dealt with when an online order needed amending. Nothing was too much trouble and your fantastic swing is now a feature of my son's garden and the grandchildren love it. Was delivered on time that l asked for. Would use you and recommend you to anyone. Thanks.
Thank you so much for your kind review, Celia. We really appreciate you taking the time out to share your experience with us — We have passed on your kind words to Andrea who is thrilled. Thanks again!
Thanks so much for your feedback. We hope the children are enjoying their new playground equipment :)
Great customer service with very helpful and informative staff! Competitive prices...would definitely recommend Playdale :)
Hello, Thank you very much for your lovely review. I have passed the feedback on to the Playdale team :) Kind regards, Hannah
The team was very helpful and installation went smoothly.
Great service
We were very happy with the service provided in replacing two pieces of play equipment, and are planning to use Playdale again.
Great service start to finish.
We had a warranty claim on out 14 year old timber nest swing (15 year warranty on laminated timber, see picture) which was no quibble and a repair was offered straight away, however we decided to replace the whole swing with the upgraded steel in floor design due to its age and received a discount on a new swing instead of the warranty repair on the old swing, which was installed quickly and professionally.
Playdale Playgrounds  5 star review on 19th December 2020
Poor service from your rep. Not impressed at all.
Dear Ribby With Wrea Parish Council. We are so sorry to receive this review and sincerely hope that the discussions with our Managing Director last week have reassured you that this is not a common occurrence. The offer to visit you on site to discuss further still stands and we hope we can arrange a meeting soon. Kind regards, Playdale
We are a long term customer of Playdale, having had two separate play areas installed. This review is primarily referring to our most recent communication with them; arranging inspections and quotations for some repairs. Heather was, as always, really helpful and patient despite me changing the quotation at every turn. Thank you!
Honest and happy to help, could not ask for more.
Playdale never let me down11
Fabulous Company and especially love the split links they are awesome and very hard wearing.Highly recommended.We have many play areas in the Stockport borough using Playdale equipment and the links 👍
We have had a Playdale playground installed for many years here in our Village with no issues. After an inspection revealed a small missing part, i contacted Heather on the sales team, who went out of her way to help me with the replacement part. It is these small gestures of customer service that go along way to ensure we will use them again in the future.
Playdale Playgrounds is rated 4.81 based on 84 reviews