Plane Parking Reviews

Name: Plane Parking
Rating: 4.44

4.4 Rating 13,799 Reviews

89 %

of reviewers recommend Plane Parking

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Phone:

0131 357 6337

Email:

onlinebookings@edinburghairport.com

Location:

Edinburgh
EH12 9DN

Plane Parking 5 star review on 24th October 2023

Anonymous

Anonymous // 01/01/2019

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“Go Uncharted Horizons use plane parking as the price is usually competitive and hassle free. It also has a regular shuttle bus running every 20 mins to the terminal. Perfect”

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Posted 1 hour ago

“On exiting we were being charged £180 when fee already paid. Had to get out car and speak on intercom to exit.”

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Posted 2 hours ago

“First class makes flying from Edinburgh so easy”

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Posted 1 day ago

“From car park was reasonably good. Returning we had to wait 25 mins for the bus then problems getting out. When I put in my ticket the screen said I owed £180. The gentleman on the buzzer did sort it out but not what you're needing at 2am after a long flight.”

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Posted 1 day ago

“Very pleased with your service, of course it was very quiet when I collected my car 3am. but nevertheless it was all good.”

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Posted 1 day ago

“When I arrived at the parking my registration did not register them when I got picked up we stood waiting at the bus stop for 30 minutes at 2 am in morning exhausted from a flight would never use the parking service again.”

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Posted 1 day ago

“Great service will definitely use again”

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Posted 1 day ago

“Extremely convenient and simple to use. Would definitely use again assuming the price is reasonable (which it was this time).”

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Posted 1 day ago

“This is the second time I have booked with plane parking when flying out of Edinburgh Airport. Easy booking process that has been seamless from arrival to departure of the car park. The car park is easy to locate and the bus pick up and drop off service is excellent. I also find that the price point is very good value for money and I feel that my car is left in a safe location.”

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Posted 1 day ago

“First class service”

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Posted 1 day ago

“Once again After Paying in advance, you tried to charge me again when trying to exit. This has happened on at least 3 previous occasion”

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Posted 2 days ago

Thank you for your review. It sounds as though our automatic number plate recognition (ANPR) system hasn't registered you upon entry. When this occurs, it means our system doesn't match you to your booking and you are then charged the roll-up rate in error upon exit. This doesn't happen often but when it does, I understand the frustration that it causes. I'm glad you managed to get it sorted at the time. Kind regards, Customer Support Team

Posted 1 day ago

“excellent, bus very quick, very weell sign psoted, would use agin”

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Posted 2 days ago

“Stress free parking. No searching for a space. Very helpful staff. Close to the terminal building. Great to have your car waiting when you've collected your keys.”

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Posted 2 days ago

“The car park exit barrier didn't work. The shuttle bus driver slammed the brakes on at my stop and sent me and my case down the bus I was very lucky I was not hurt.”

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Posted 2 days ago

“Very smooth process and professional”

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Posted 2 days ago

“I parked my car and when I got back after my holiday it said I owed £180 pound had to use the intercom to allow us out of the car park and sort out that I already paid the car park fee”

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Posted 2 days ago

Hi there, Thank you for your review. It sounds as though our automatic number plate recognition (ANPR) system hasn't registered you upon entry. When this occurs, it means our system doesn't match you to your booking and you are then charged the roll-up rate in error upon exit and I understand the frustration that it causes. I'm glad you managed to get it sorted at the time. Kind regards, Customer Support Team

Posted 1 day ago

“All good, as usual”

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Posted 2 days ago

“Easy to find the carpark and the buses run regularly between the carpark and the airport. Second time we've used Planeparking and will use again. Only minus was on exit barrier refused ticket and advised we needed to pay £180 for over stay which was incorrect. We contacted the attendant via the intecom and the issue was sorted very quickly. Apparently it was a fault with the camera not picking up our car reg.”

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Posted 3 days ago

“Very difficult to cancel your booking”

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Posted 3 days ago

Thank you for your review. If you have booked refundable parking this can be cancelled up to 24 hours before your booking is due to start. As advised within the terms and conditions, if you cancel less than 24 hours before your booking starts you are unable to receive a refund. Kind regards, Customer Support Team

Posted 2 days ago

“Great service”

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Posted 3 days ago

Plane Parking is rated 4.4 based on 13,799 reviews