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PJ Pan Reviews

5.0 Rating 1,888 Reviews

100 %

of reviewers recommend PJ Pan

Company Reviews

Product Reviews

About PJ Pan:

Luxury British nightwear brand specialising in stylish cotton & silk nightwear for adults, teenagers and children. Regular and tall lengths available. All made in Britain.

Visit Website

Phone:

01250 881325

Email:

enquiries@pjpan.co.uk

Location:

The Steading Balvarran Enochdhu
Blairgowrie
PH10 7PA

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“There's very little sleepwear made in the UK and I didn't want second hand or sweatshop, so here I am. Shipping was good; didn't mind at all waiting for the New Year closure.”

Posted 6 hours ago

“My second purchase and the quality is very good.”

Posted 6 days ago

“PJ Pan get it right every time. A brilliant service with clear and friendly communications. The nightwear is as good as it gets anywhere. No, in fact its better than anywhere else, and by quite a long way.”

Posted 1 week ago

“As a family we love our PJ Pans. We are all decked out in them! By far the best pyjamas you can get.”

Posted 1 week ago

“Very nice pyjamas for my wife”

Posted 1 week ago

“They are expensive but the quality is second to none,I cannot recommend them highly enough.”

Posted 2 weeks ago

“""”

Posted 4 weeks ago

“Pjs came really quickly and are so pretty and comfy! They’re my go to brand for PJs!”

Posted 1 month ago

“Excellent.”

Posted 1 month ago

“Absolutely fabulous in every way. Material, make & style spot on thank you and will be ordering more.”

Posted 1 month ago

“I like the premise of PJ Pan, especially having high-quality pyjamas made in the UK. The first set of pyjamas were also exceptional. However, the last order is, in my opinion, faulty because the fabric became scratchy after the first wash. However, I can't return it or find any other solution with PJ Pan to rectify this situation. This leaves me with a £190 pyjama that I can't wear, return, or find any other solution with PJ Pan. Mainly, because I'm told that nobody else complained about this and that PJ Pan's Quality Assurance is impeccable. I would have hoped to be more trusted, especially being a repeat customer. With a heavy heart, I'm discontinuing ordering pyjamas from PJ Pan. Not because of the quality of their pyjamas but more for their low-class customer service. I expected to find some good solution for my faulty pyjama, but instead, it felt as if they would stick to a script offering me a 15% discount on the next order out of goodwill. Goodwill, instead of making a faulty product right. I hope this review helps PJ Pan to overthink their customer support.”

Posted 2 months ago

Dear Hans - I understand we have been in communication with you over this matter on email. As we explained on email, this fabric is a very high quality cotton with a very high yarn count so we are very sorry to hear you found it scratchy after washing. We use this exact fabric base across nearly all of our prints (within the men's collection and also the women's) and have therefore sold hundreds of garments over the last few years and have received no similar feedback. In fact, quite the opposite - there are numerous comments from our customers praising the quality of this cotton: “fantastic quality material” …”silky, luxurious and perfect”…”lovely material” …”beautiful fabric” …”lovely soft cotton” etc. The first pair you bought was brushed cotton which is a very different fabric to your second pair. From your comments it sounds as if you prefer a brushed finish on your cottons as opposed to the smooth and crisper handle which is found on our lighter weight cottons. We pride ourselves on our customer service which is reflected in our very high scoring reviews and we always try to help our customers where we can, but I’m afraid, as per our terms, we are unable to accept items back after washing as we can't be held responsible for how garments are washed, dried or cared for. For example, excessive use of detergent can leave a residue on fabrics which can alter their handle. Not rinsing garments properly can also have the same affect and even hard water can leave a build up of minerals on the fibres which affect the softness of fabrics. Too high a heat can also potentially affect the handle of fabrics. All of our fabrics are tested rigorously by the fabric mills themselves and also by ourselves as we couldn’t possibly risk selling a fabric which didn’t perform well when washed. We therefore have full confidence in our fabrics and know that this fabric is not faulty. We would advise re-washing your pyjamas in a 40 degree wash with plenty of space to allow for adequate rinsing. We are of course disappointed to hear you will no longer be buying your pyjamas from PJ Pan but if you ever reconsider please do get in touch so we can advise on a suitable pair of brushed cotton pyjamas for you. Best wishes, the PJ Pan team.

Posted 1 month ago

“Top quality materials and very good for range of sizes to suit all shapes.”

Posted 2 months ago

“Bought a dressing gown as a birthday gift for my friend . She was thrilled with it”

Posted 2 months ago

“PJ Pan pyjamas are elegant and comfortable and of a beautiful quality. With the tall sizes PJ Pan offer, I am thrilled to find luxury silk and gorgeous cotton PJs that actually fit . For an XS Tall person, I have now found my perfect PJ source! Sandra”

Posted 2 months ago

“Very pleased with the service of ordering and delivery.”

Posted 2 months ago

“So good to find quality brushed cotton pyjamas for TALL women! You’d think women over 5’8” didn’t exist if (for some bizarre reason) one judged that by pyjamas available in the UK. Only thing is I wish they had pockets and elastic at the front as well as the back.”

Posted 2 months ago

“""”

Posted 2 months ago

“Repeat buyer, so reflects well on the product. Had an issue with missing confirmation emails for an order (my fault); dealt with promptly by support team.”

Posted 2 months ago

“Prompt delivery”

Posted 3 months ago

“I have purchased pyjamas and tops from PJ Pan for a number of years. The quality of the clothes and the service are always excellent. It is incredibly useful to have a choice of different leg lengths and this is another reason that I buy all of the family’s pyjamas from PJ Pan.”

Posted 3 months ago

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PJ Pan is rated 5.0 based on 1,888 reviews