Pizza Hut Reviews

2.0 Rating 294 Reviews
21 %
of reviewers recommend Pizza Hut

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Pizza Hut 1 star review on 5th April 2024
Essie
Pizza Hut 1 star review on 5th April 2024
Essie
Pizza Hut 1 star review on 25th March 2024
Anonymous
Pizza Hut 5 star review on 22nd March 2024
JT
Pizza Hut 1 star review on 17th March 2024
D
Pizza Hut 1 star review on 10th March 2024
Leigh
Pizza Hut 1 star review on 4th December 2022
Gerry
13
Anonymous
Anonymous  // 01/01/2019
Go woke go broke. Pizza Hut promoting books on transgenderism. Keep that out of restaurants. Sell food and stay out of social criticism. I’m no longer buying pizza from pizza hut. Go woke,go broke
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Posted 1 year ago
****NEWS FLASH****** WHEN DOES THIS INSANITY END? I will no longer patronize Pizza Hut due to their children's book it reading program!!! Yep you heard me right 😡. They are openly promoting "Big Wig" which is about a little boy that dresses in drag. Here's the publishers description of the book "When a child dresses in drag to compete in a neighborhood costume competition, he becomes B. B. Bedazzle! A key part of B.B. Bedazzle's ensemble is a wig called Wig. Together they are an unstoppable drag queen team! But Wig feels inadequate compared to the other, big wigs. When Wig flies off B. B.'s head, she goes from kid to kid instilling confidence and inspiring dreams in those who wear her." Now I can think of many many ways to instill confidence and dreams into our children, other than telling them they have to be a DRAG QUEEN to accomplish this. This garbage is outrageous and unacceptable!!!!!
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Posted 1 year ago
Buyer beware my wife and I ordered from Abingdon VA on 3/25/22 a supreme pizza for delivery paid with credit card over the phone when I got my credit card statement I was charged $123.14 made several calls Spoke with Jared Doss the manager Two times no results called corporate office three times was told some one would call me back still have not received a call back as of 5/26/22 this was only our second order from Pizza Hut previously we have been getting Pizza deliveries from Domino’s for years never a problem.
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Posted 1 year ago
I placed an order today (19-05-2022 at 6.55 pm) that needs to be delivered to Ella town but 15 minutes after confirming the order they said it cannot be delivered becoz it is put of their delivery zone. I believe it should have been told to the customer when placing an order... what is more disappointing is they asking me to cancel the order 30 minutes after placing the order becoz they cant come come to the address l am...
Pizza Hut 1 star review on 19th May 2022
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Posted 1 year ago
Amazing food and great service. Got the food delivered.
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Posted 1 year ago
Delivery was late by one hour on 3rd March, I was told it would take 1 hr to deliver. Upon calling I was told it was impossible for the order to be delivered to my location. This was after I had paid the bill. They didn't add the toppings I had paid for also the order was not warm. I called to express disappointment and the person hung up the phone before I could finish.
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Posted 1 year ago
Great pizza and chocolate chip cookie.
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Posted 1 year ago
Look there pizza is good but they are butt lazy with delivery like I called one from 2 miles away from my house and they wouldn’t deliver it and to me I think that’s completely unexpectable.
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Posted 1 year ago
Delivery was definitely unacceptable in Summerwood onApril 30. I was told it would be 1 hr. After an hr. I received a text that the order was cancelled or modified and I could call to see which one. Upon calling I was told they didn’t have anyone there to deliver until now and they had already left. They should have text earlier and the order was not warm. I called to express disappointment and the person hung up the phone before I could finish. I was not being rude. There was no reason to abruptly hang up.
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Posted 1 year ago
Have always loved Pizza Hut. Would like to go in sit down with family. But throwing out window more profitable. Shame
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Posted 1 year ago
Tried to book a local disabled group in ,,we were refused unless we could pre order everything, as it made their job to difficult to spend 40 mins sorting out choices,,,glad you can afford to turn away buisness, banbury branch, assistant manager fri 22nd April 2022.disgusting treatment of customers,,,we loved our last visit, about 12 weeks ago.
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Posted 1 year ago
Absolutely dogdy and feel discriminated as I wanted to order for delivery... firstly they don't take cash..secondly on menu says contacless however this Indian lady in pizza hut Surrey quays wanted name adress card number .all personal details unbelievable how cash don't mean anything?? I offer to wash the cash and even ask her to pay with her own card and I pay her cash ..i offered more customer service to her than she ever seen. Shame cheap labour and no good service ...so I got denied service ...not happy
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Posted 1 year ago
My rating of 2 stars is due to bad customer service. When ordering, I was told that the wait time was 45 minutes to an hour. So I waited about one hour and 10 minutes later to check on the order and I was then told that the order was just completed. I tried speaking with the manager, but to no avail. The order showed up 50 minutes later and was cold.
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Posted 2 years ago
Refuse surface. Put up with lies from 1300 - 1600. Still have not eaten. Driver leaves soda with another customer, driver is swamped or your Order was cancelled by computer. Short staff when 6 different people answered the phone. Bring wrong order. Finally tells you refuse service. Spent close to a thousand tipping and paying cash. Plus, have a stalker Who interferes causing issues. Never again! Pizza Hut Bloominton, Ill 3098274646. Called BBB.
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Posted 2 years ago
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Posted 2 years ago
Pizza was not cooked fully. Not to good. Want go back.
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Posted 2 years ago
I have not ordered from Pizza Hut in such a long time I thought it would be nice to order from them little did I know for a medium pizza with three toppings on it was gonna cost me $25 so I guess that won’t be happening again the pizza tasted OK not as good as it usually has been I don’t know what they’re doing wrong but something definitely tasted different this time I don’t know about anyone else but for one medium pizza that is a lot of money
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Posted 2 years ago
This store gives Pizza Hut bad name. Store has uneducated and unprofessional staff. Employees are hostile, walk around like they are thugs. Present themselves as thugs, always without uniform walk around in their sweats and pajamas using slang like they are at block part and not at work. Employees don’t have professional appearance and not professionally groomed and seems like the just woke up and came to work. Employees in this store will stand outside and smoke cigarettes and will go inside and start handling food with out sanitizing and washing their hands but Pizza hut don’t care. Pizza Hut only cares about getting money from customer. Pizza huts is concerned about money, and they don’t worry about guest’s health and unsanitary food that they are serving to their customers. Customers are spending their hard-earned money in Pizza Hut thinking and believing that they are getting sanitary service and quality food. I live like 5 minutes from the store and order from here 4-5 times every week. I order online and it always gives me option to order curbside for this store. But this one lazy employee, claims to be manager, with bad attitude and bad self-presentation always without uniform in pajamas refuse to do his job and do curbside delivery as pizza hut agree when taking orders. In my most recent experience I ordered food online and I was given option to select curbside delivery. I order my food and get to store and waited for about 40 minutes, but no one bring my food out to my vehicle. Store had 3 employees and 40 minutes that I waited only 2 customers came in to pick up food. This guy who claims he is manager was just chilling and walking around the store not worried that guest is waiting for his food outside. I called store multiple time and wont even answer the phone like the store was super busy. Finally answer the call and said “MAN” you must come inside to get your food and we are not doing curbside delivery. I told him, online for your store, system give me option to order and do curbside delivery. I told him, that I paid for that service and you guys took my money agreeing to provide curbside pickup and not providing me the service as promised. This Mr. EINSTIEN/Mr. MANAGER tells me he gets paid for making Pizza and not by providing customer service and tells me GUEST/CUSTOMERS do not pay his salary. I told him, every time he is here, we have this problem and told him that this is his job and he signed up for this and it seems like he doesn’t want to do his job and told him that he is getting paid for that. This employee somehow believes that PIZZA HUT will continue to pay him if there are no customers paying or buying food from Pizza Hut. Then he started to get angry and Irate and louder and started to threat me by saying he is getting angry and will spit in my food next time I order (in today’s time with COVID-19, he is threatening me that he will spit in my food, I wonder how many times he has already done that to my food or to other people). Employees at this store tested positive with Covid-19 couple weeks ago and some of my family members were tested positive for covid-19 also after we ordered food from this store and now, I am wondering if that was the case where he was spiting in my food. Then he was screaming and yelling and threatening me that he will come out there and show me (THIS WAS MR. MANAGERS ATTITUDE TOWARD PAYING CUSTOMERS). I told him he is not scaring anyone. I told him that I will file complaint about him, and he said file it with owners or the company I don’t care and said he is the store manager, and he don’t care about anything. I have been going to this store for years because this is so close to my house, but I believe going to Dominos or Papa Jones would be a better choice, to get quality food and service from trained professional who are willing to help and don’t just want to take customers hard-earned money and make excuses and not deliver quality service or food as they agree. STORE LOCATION: 6141 Windhaven Pkwy #135, Plano, TX 75093
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Posted 2 years ago
We ordered 2 large 3 topping pizzas and 36 wings and the cost was $84. I cannot believe anyone would actually pay that. You can get the same amount of wings from Domino's for $25. The young lady on the phone at pizza hut laughed and said their wings are $2 a piece. Pizza hut is disgustingly Greedy!!!
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Posted 2 years ago
I experienced the worst encounter of marijuana smell in the elizabethton Tennessee pizza hut I sat there and watched two boys and young lady go to the suv and smoke marijuana then come back to goof off and continue to serve us smelling like that around my child it's uncalled for Matt Hyatt should drug test each one those employees point blank period!!!
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Posted 2 years ago
Pizza Hut is rated 2.0 based on 294 reviews